Posted Oct 31, 2016
Hotel was OK, but just OK. Terribly under-staffed. Only two people working check-in desk on a Saturday before Colts game! When I checked out, both were on the phone and never talked to me.
The restaurant was horrible: never met a server, only help we got was from three people we stopped. Manager ended up apologizing and gave us the meal for free. Had to get our own coffee, cream, etc.
Comment from Hotel Management
Nov 2, 2016 by HotelMgmt, Hotel Management
It is never our wish to make our guests feel ignored and we truly apologize for your experienced with some of our staff. Our management team will address this to ensure all of our guests are well taken care of. We hope to have the opportunity to welcome you back to surpass your expectations.