Ratings based on 463 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel! Comfortable beds!

Posted Mar 18, 2017
Stayed one night passing through. Check in was fast and easy as well as check out. It was walking distance to food and entertainment and after driving for 8 hours that day I was jumping for joy about how comfortable the bed was!
Comment from Hotel Management
Mar 24, 2017 by Troy G, Hotel Management
Thank you for taking the time to fill out the guest survey regarding your recent stay. I am glad to read we took such great care of you while you were in Fishers Indiana. Our team takes pride in their work. Everything we do is designed to deliver an excellent experience and great hotel guests love. From the moment you check in to the moment you check out, our goal is to deliver excellent customer service at every opportunity. I am glad you enjoyed your time with us and we look forward to seeing you again soon. Sincerely, Troy G General Manager
1 out of 5
by A verified traveler

Posted Jan 30, 2017
The worst hotel we have ever stayed in. Mold in shower. Stained/dirty sheets, dirt in coffee pot, used q tips under vanity.
Comment from Hotel Management
Feb 2, 2017 by Troy G, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for room conditions during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Troy G General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Fishers

Posted Jan 24, 2017
Not enough towels were provided. Vending machines were not serviced or conveniently located.
Comment from Hotel Management
Jan 26, 2017 by Troy G, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the issues you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Troy G General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, OH

Very pleased with this hotel

Posted Jan 4, 2017
We had a quick overnight stay at this hotel while we were in the area visiting friends and were very happy with our overall stay. The staff was very friendly and gave a warm welcome, and our room was clean and comfortable. The price was more than reasonable as well, with a convenient location in a good area near the highway, and the hotel seemed as though it had been updated fairly recently. My only negatives were I thought the listing included a fridge in the amenities, and there wasn't one in our double queen room. Also, we had a bowl sink that was really high and a stand up shower with no tub, which made it a little less kid-friendly, but for our one-night stay, they didn't majorly impact our experience. We would definitely stay at this hotel again.
Comment from Hotel Management
Jan 7, 2017 by Troy G, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Troy G General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Dec 27, 2016 on Orbitz
This is a good clean hotel, they have a small indoor pool and a good hotel gym. Everything was clean and the room was comfortable.
Comment from Hotel Management
Dec 29, 2016 by Troy, Hotel Management
Thank you for taking the time to fill out the guest survey regarding your recent stay. I am glad to read we took such great care of you while you were in Fishers Indiana. Our team takes pride in their work. Everything we do is designed to deliver an excellent experience and great hotel guests love. From the moment you check in to the moment you check out, our goal is to deliver excellent customer service at every opportunity. I am glad you enjoyed your time with us and we look forward to seeing you again soon. Sincerely, Troy G General Manager
4 out of 5
by Pamela

Posted Dec 27, 2016 on Hotels
It would be nice if we had a frig and microwave.
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Thank you for taking the time to fill out the guest survey regarding your recent stay. I am glad to read we took such great care of you while you were in Fishers Indiana. I do apologize we do not have microwaves and fridges in all of our rooms. We do offer fridges upon request and we have a microwave available for all of our guests to use in our lobby. I am glad you enjoyed your time with us and we look forward to seeing you again soon. Sincerely, Troy G General Manager
5 out of 5
by joshua

Posted Dec 23, 2016 on Hotels
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Troy G General Manager
4 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Troy G General Manager
2 out of 5
by A verified traveler

Used to be nice, now it is not

Posted Dec 6, 2016 on Hotels
Very upsetting. There was mold in the shower, a stain on the sheets. Bathroom seemed in poor condition. Towel hook fell to the floor.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you for taking to post a review regarding your recent stay. Please accept our sincerest apologies for the Housekeeping issues you experienced during your stay. Rest assured that these issues will be looked into. We strive to deliver an exceptional experience with outstanding customer service at every opportunity. We want to offer a clean, safe great hotel that guests love. Once again, I apologize for the cleanliness issues in your room. Please let me know if you have any questions or if I can be of any further assistance. I look forward to seeing you again soon. Sincerely, Troy G General Manager
3 out of 5
by A verified traveler

Good location to northeast side of town

Posted Nov 27, 2016
Pros: Location, and staff are superb.
The largest problem is the walls are so thin you can hear everyone talking, doors shutting, and loud walking on the floors overhead.
Comment from Hotel Management
Nov 30, 2016 by Troy, Hotel Management
Thank you for taking the time post a review regarding your recent stay. I apologize for noise disturbance you experienced during your stay. Everything we do is designed to create safe, clean hotel with excellent customer service. From the moment you check in, our goal is to exceed your expectations at every opportunity. We strive to create a great hotel our guests love. Please let me know if you have any questions or if I can be of any further assistance. I look forward to seeing you again soon. Sincerely, Troy G General Manager