Ratings based on 99 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from GA

Very Nice & Quiet!!

Posted Nov 28, 2016
Pros: The location was not the best, not quite near everything but it was a lot of peace and quiet, very enjoyable
Location: You pretty much have to drive to get to anything like site seeing, better restaurants, etc.
Overall, very good. The staff was wonderful! Extra shout out to the man who checked us in and super shout out to the woman who served breakfast, she was outstanding! The breakfast food and selection was very good, coffee too. Sure would love to have that pancake maker in my home too!! We would def stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 19, 2016
Check in was super easy and everywhere we went was clean. Comfy room and our floor was quiet. We weren't up in time for the 11 am breakfast so my only recommendation would be to extend it an extra hour along with check out of possible for us night owls.
5 out of 5
Recommended
for Everyone
by A verified traveler from kokomo indiana

Nice hotel close to broad ripple

Posted Sep 26, 2016
Amazing room. But they forgot to clean behind the couch
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Dear bri, Thank you for letting us know about your recent stay at the Holiday Inn Express Indianapolis East. It was great to see you enjoyed your stay with us. We apologize that you had some cleanliness issues behind the couch and we will certainly address that with our housekeeping department. Thank you again for your comments, we look forward to seeing you the next time you are in the Indianapolis ara.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Cleveland area

Good for a night.

Posted Sep 19, 2016
Pros: The room and the bed we very comfortable. The overall hotel was clean and well taken care of.
Cons: The fixtures in the bathroom were somewhat older but functional. An example is that the shower head was not a water saver head.
Location: The surrounding area seem to be small industrial type businesses.
The hotel and the room were very clean and exceptionally comfortable. If I only had one complaint that would be the highway noise. With the air conditioner running it did over ride most of the highway noise. The hotel was not full so I would have thought we would have been given a room away from the highway?
2 out of 5
by A verified traveler from Columbus, OH

King bed room sold out, but still on Expedia

Posted Apr 28, 2016
I booked a 1 king bed room on Expedia, when I arrived at the hotel, the staff told me only 2 bed room available, I had no other choices. I paid 1 King bed room rate which is slightly higher than a 2 bed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Just over night. Very nice room.

Posted Apr 26, 2016
Pros: Out room.
Cons: Parking lot was small and needs repaving.
Location: Have to drive to go shopping or eat. Only 1 restaurant near by.
Our stay was comfortable, the hotel was quite. Location was ok.
Comment from Hotel Management
Apr 27, 2016 by General Manager, Hotel Management
Thank you for staying with us!! We appreciate you taking the time out of your busy day to give your feedback. This is very helpful to all of us. I am glad to hear that you had a comfortable stay with us and enjoyed your room. If we have the opportunity to have you stay again with us make sure to stop by the desk so we can give you a list of restaurants close by which also includes all of the delivery options. Hope to see you again soon. Thank you!! Gina H. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from IN

A visit to Indianapolis

Posted Jan 2, 2016
Pros: Room size was good for a family of 5(2 adults, and 3 kids).
Cons: Will be better if there is a thermometer for the air conditioners so, you can adjust the room temperature.
Location: Children museum.
Nice, and clean hotel. Lady who serves the breakfast was very nice and dedicated.
Comment from Hotel Management
Jan 16, 2016 by Gina, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Gina H. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Nice hotel

Posted Dec 22, 2015
Pros: Everything
Cons: Nothing
Location: Easy access and we were relatively close to the children's museum and zoo.
Nice, clean, comfortable beds, nice layout (might be tight if couch folded out), nice breakfast buffet with awesome cinnamon rolls and the tastiest sausage patties. Our room's heater started making a noise every time it kicked on during the night - informed the desk the next morning and they apologized and said they would have moved me during the night if I had called down but I wouldn't have wanted to move in the middle of the night. However, they did move us across the hall that morning and even gave us a room with a jetted tub. Very friendly and accommodating staff.
Comment from Hotel Management
Jan 16, 2016 by Gina, Hotel Management
Thank you for staying at the Holiday Inn Express Indianapolis East. I am so glad that you enjoyed your stay. You are right, our Express Start Breakfast is very tasty and has many different options to choose from. I am sorry to hear about your heater but I am happy to hear that the staff took care of you and gave you an upgrade for your troubles. We hope to see you again the next time you are in Indianapolis.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Great hotel close to downtown!

Posted Dec 7, 2015
A few of us came from the Cleveland area to watch the Big 10 Championship Game, hotel was honestly more than I could have asked for! Less than 10 miles from downtown, right next to the highway, stores & restaurants were close. Hotel itself had a decent breakfast spread, room was very comfortable, with a couch, nice TV, more than adequate amount of room, decent size bathroom. If there was anything I wish were a bit better, the bathroom shower could use a bit of updating & wish the breakfast had more of a fresh fruit selection other than apples. Otherwise, I will stay here 100% of the time!
Comment from Hotel Management
Jan 14, 2016 by Gina, Hotel Management
Wow!! What a great review. Thank you for choosing to stay at the Holiday Inn Express Indianapolis East. You are right! We are conveniently located right next to I-70 and I-465. Which makes it very easy to get to downtown. We do have Bananas and Oranges available for breakfast. Next time you stay with us make sure to ask if you don't see them. Thanks!! Gina H. General Manager
2 out of 5
by A verified traveler

Extreme Highway noise!

Posted Dec 6, 2015
Pros: Breakfast was nice, the staff were pleasant. Pool seemed clean.
Cons: Noise reduction! I paid to sleep there and didn't get any sleep.
The noise from the highway was so loud that no one was able to sleep. I think if they updated their windows it would correct this problem. Also our room had a mildewy smell to it.
Comment from Hotel Management
Jan 13, 2016 by Gina, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Gina H. General Manager