Couple of things that didn't go well with my stay. Firstly, I had requested for the quieter and higher floor room and I was provided exactly opposite. Bang opposite to the pool and on the ground floor. The room was extremely noisy till 10pm while kids and families are enjoying in the pool. To make it worse, the other end of the room was road facing and I could hear every car.
Secondly I was provided an accessible room and so everything in the room was designed for the people with accessible needs. For me, everything was too low like the grab handles, the toilet seat, the shower etc. Way too inconvenient.
Had requested for early check-in and I understand that while it was not guaranteed, but atleast some efforts could have made. I was given room 10 minutes before 3PM while I see that people with late checkout requests were approved. So when you allow people to checkout "late" you are bound to not let people with "early check-in". Why to disbalance ?
Other than above, the property is nicely located and close to convention center. Good breakfast spread and had basic amenities in the room.