Ratings based on 557 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Just unexpected

Posted Aug 21, 2016
All went well at hotel except there was a huge cockroach and I mean it was almost 2 inches. Then the pool and hot tub area appearance is ok but the levels of chlorine were so high you couldn't stay because it made eyes burn to be in it
4 out of 5
by A verified traveler from indiana

Posted Aug 21, 2016
Great location to Lucas Oil Stadium and restaurants, downtown. Breakfast was amazing. Only bad part was it rained so we were stuck in hotel for a period of time with nothing to do cause rain knocked tv out of service.
Comment from Hotel Management
Aug 22, 2016 by Nikki, Sales Manager, Hotel Management
Hi Tiffany, I would like to sincerely apologize for the television service. As I mentioned in your real time feedback response, we had an issue with our provider that caused our service to be interrupted. This is not typical of our property, and the issue has been corrected. I hope you enjoyed the rest of your stay, and I hope you'll stay with us again soon!
5 out of 5
by A verified traveler from Kansas City, Missouri

College Weekend

Posted Aug 3, 2016
Took my daughter to visit her college campus and to get a feel of the city for the first time. we arri ed early so we were able to check in with no problems, our room was spacious and clean, staff was great, bed was comfortable and the location was five minutes from her school. A great hotel! I will definitely be going back.
Comment from Hotel Management
Aug 5, 2016 by Nikki, Sales Manager, Hotel Management
Hello! Thank you for staying with us. I'm delighted that we were able to provide you with a convenient location during your daughter's college visit. We are close to many college campuses including IUPUI, UIndy, Butler and Marian. I hope we will be your hotel of choice when you come to visit her throughout her education. I hope you enjoyed your stay!
4 out of 5
by A verified traveler

Almost perfect

Posted Jun 23, 2016
We really enjoyed our two night stay at this hotel but the bed was so uncomfortable......I hardly slept. If you like super hard beds is perfect.
Comment from Hotel Management
Jun 24, 2016 by Nikki, Sales Manager, Hotel Management
Hello, Thank you for staying with us! I greatly apologize if you did not have a restful night's sleep. Though we can't meet everyone's mattress preferences, I think you'll be excited to know we are undergoing a full renovation, so every room will have a brand new bed in it very shortly. I hope you'll return so we can get your thoughts on our new bedding. Thank you!
4 out of 5
by Lindsay from Fort Wayne, IN

Weekend concert trip

Posted May 16, 2016 on Hotels
Booked this hotel for a concert/weekend trip with my boyfriend. The room was nice and clean and had a Jacuzzi tub, which I wasn't expecting, but enjoyed. It's a great location and very close to everything. We were able to walk everywhere with no trouble. The only issues I had with the room was it was noisy. You could very easily hear the traffic on the roads and even people talking/laughing outside of the building. It was also very noisy when the room above us was running water (showering or filling up their tub I'm assuming). You could hear the water rushing the whole time and it was very noisy. We were there on a weekend and wanted to sleep in each morning, but the people above us using their water made that very difficult. Overall the room was nice though and the staff was friendly. Worth the money to be able to walk everywhere.
Comment from Hotel Management
by Nikki, Hotel Management
Hi Lindsay, Thank you for your review! I hope you and your boyfriend enjoyed your weekend getaway! I am so sorry if you experienced a restless night's sleep. I hope you let the front desk know about this issue as they would have been able to move you to a quieter room right away. Overall I'm glad we were able to provide you convenient, clean accommodations. I hope we can host you during your next weekend excursion! -Nikki, Sales Manager
5 out of 5
by Markus from Hagendorn

super Hotel an duper Lage

Posted May 5, 2016 on Hotels
Beide Stadien sind in wenigen Minuten erreichbar.
4 out of 5
by Judith

Posted May 2, 2016 on Hotels
I stayed there for the Comic Con. The staff was extremely nice. I wasn't happy with my room. I had no refrigerator, one of the beds had a divet. I sunk in. Thank God I had 2 beds in my room, so I was able to sleep. The bathroom had rust on the molding on the countertop and on the wall by one of the light fixtures. Renovations would be nice. I would stay again. The view and location was great.
Comment from Hotel Management
Jul 9, 2016 by Nikki, Hotel Management
Hi Judith, Thank you so much for staying with us during Comic Con! I am so sorry that your room was subpar, but you'll be happy to know we are beginning a full-scale renovation in June! Our rooms are now 13 years old, so it is time. We will be adding fridges and microwaves to all rooms along with completely new fixtures and amenities throughout the entire hotel. I hope you'll stay with us again for the next Comic Con to see all of our wonderful changes! -Nikki, Sales Manager
5 out of 5
by Thomas

This traveler left a rating score only Posted Apr 28, 2016 on Hotels
5 out of 5
by Jessica from Jasper, IN

Very good hotel for a cheap price!!!

Posted Apr 27, 2016 on Hotels
We had a wonderful stay here. The hotel staff were all very helpful and friendly. The free had alot of options and everything we ate was good. I would definitely recommend this hotel and will stay here again when returning to Indy.
Comment from Hotel Management
Jul 2, 2016 by Nikki, Hotel Management
Hi Jessica, Thank you so much for staying with us. I'm delighted to read that your service experience was exemplary! It sounds like you and your family also loved our hot breakfast buffet. We're always pleased to hear when our breakfast provided a great start to our guests' days. I hope you'll stay with us again soon! Nikki, Sales Manager
4 out of 5
by Gawayne from Toronto

Great Stay. Great Staff

Posted Apr 26, 2016 on Hotels
The hotel staff was great very pleasant and very accommodating. They did their best to comply with the requests we had. My only suggestion is to have a fridge in each room. Other Than that, this was a short stay but a very pleasant one. Thank you to the staff!
Comment from Hotel Management
Jul 2, 2016 by Nikki, Hotel Management
Hi Gawayne, Thank you for staying with us! I'm so glad that you enjoyed your stay. We are actually undergoing a full-scale renovation in June, and we will be adding fridges and microwaves to every room. I hope you'll stay with us again after we've completed a few rooms so you can let us know what you think of the changes! We look forward to seeing you again. Nikki, Sales Manager