Hyatt Place Indianapolis/Keystone

Photo gallery for Hyatt Place Indianapolis/Keystone

Featured Image
Pool
Pool
Premium bedding, down comforters, desk, blackout drapes
Premium bedding, down comforters, desk, blackout drapes

Overview of Hyatt Place Indianapolis/Keystone

Hyatt Place Indianapolis/Keystone

3 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
9104 Keystone Crossing, Indianapolis, IN, 46240

Explore the area

  • Popular LocationFashion Mall at Keystone9 min walk
  • Popular LocationFastimes Indoor Karting5 min drive
  • Popular LocationCastleton Square6 min drive
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)39 min drive

Choose dates to view prices

About this area

Indianapolis

Located in Indianapolis, Hyatt Place Indianapolis/Keystone is in the city center. Conner Prairie Interactive History Park and Conner Prairie Pioneer Settlement are local landmarks, and some of the area's activities can be experienced at Grand Park and Harmony Winery. Ready for a night out? Consider Ruoff Home Mortgage Music Center and Nickel Plate District Amphitheater.

What's nearby

  • Fashion Mall at Keystone - 9 min walk
  • Fastimes Indoor Karting - 5 min drive
  • Castleton Square - 6 min drive
  • Waterpark at Monon Community Center - 10 min drive
  • The Historic Ambassodor House & Heritage Gardens - 10 min drive

Restaurants

  • Sullivan's — 10 min walk
  • P.F. Chang's — 11 min walk
  • Cafe Patachou — 11 min walk
  • Seasons 52 — 12 min walk
  • Maggiano's Little Italy — 13 min walk

Getting around

  • Indianapolis Station - 22 min drive
  • Indianapolis International Airport (IND) - 39 min drive

About this property

Hyatt Place Indianapolis/Keystone

3-star suburban hotel, walk to Fashion Mall at Keystone
This smoke-free hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/café, a microwave in a common area, and a business center. All 124 rooms feature comforts like premium bedding and down comforters, while conveniences include sofa beds and sitting areas. Guests will also find free WiFi, MP3 docks, and flat-screen TVs.
Hyatt Place Indianapolis/Keystone offers 124 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • 1 coffee shop/café
  • 1 bar/lounge

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - June 2016
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Outdoor pool
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Outdoor pool
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Dogs welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel Indianapolis/Keystone
Hyatt Place Indianapolis/Keystone
Hyatt Place Indianapolis/Keystone Hotel
Hyatt Place Indianapolis/Keystone Hotel Indianapolis
Hyatt Place Indianapolis/Keystone Hotel Indianapolis
Hyatt Place Indianapolis/Keystone Hotel
Hyatt Place Indianapolis/Keystone Indianapolis
Hotel Hyatt Place Indianapolis/Keystone Indianapolis
Indianapolis Hyatt Place Indianapolis/Keystone Hotel
Hotel Hyatt Place Indianapolis/Keystone
Hyatt Indianapolis Keystone
Hyatt Indianapolis Keystone
Hyatt Place Indianapolis/Keystone Hotel
Hyatt Place Indianapolis/Keystone Indianapolis
Hyatt Place Indianapolis/Keystone Hotel Indianapolis

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 421 out of 975 reviews
5 - Excellent 43%
Rating 4 - Good. 358 out of 975 reviews
4 - Good 37%
Rating 3 - Okay. 125 out of 975 reviews
3 - Okay 13%
Rating 2 - Poor. 46 out of 975 reviews
2 - Poor 5%
Rating 1 - Terrible. 25 out of 975 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front Desk staff was horrible and had poor customer service
Stayed 1 night in Dec 2021

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Lots of highway noise, drafty windows. Rusty ring at waterline in toilet
Stayed 4 nights in Nov 2021

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom too small. Every thing else great!
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in an excellent location. Entrance and parking was a little confusing. Most of the staff was very nice. Maybe it was just me, but the guy who did our evening check-in seemed a little condescending, however even he was entirely professional and efficient. All the others made you feel welcome. Room was clean. Bed was in good shape, although my preference is just a little softer.
Stayed 1 night in Nov 2021