Ratings based on 948 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Ohio

Overnight stay

Posted Sep 15, 2016
Pros: Close to airport - shuttle service - clean and comfortable rooms
Cons: Add gluten free options to breakfast.
We just stayed one night as hotel was convenient to airport. The room was spacious and clean, and the desk staff very helpful and cheerful. The airport shuttle was very convenient. The breakfast was fine - as long as you don't need gluten free food! (A suggestion would be to add something more for gluten free requirements of guests.)
2 out of 5
by A verified traveler from B

Our hotel room had an medow type odor.

Posted Aug 22, 2016
Besides the smell, the carpet in the room was lose causing my husband to trip and fall. Upon leaving we brought this issues up at the front desk, but they seemed uninterested.
Comment from Hotel Management
Aug 29, 2016 by Manager, Hotel Management
I was very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathies regarding the points you mention in your review, especially the odor and carpe issues. We continually try to do our very best for all of our guests. I will look into each issue that you have noted in an attempt to correct and improve our hotel.
5 out of 5
by A verified traveler from Carmel, Indiana

all was goid except coffee

Posted Aug 20, 2016
Everything was as close to perfect as you get except the coffee. It was watered down and not good.
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Thank you for your comments regarding your recent stay with us. I will look into that coffee issue and get it taken care of ASAP. I'll also pass along your compliments to the staff. We look forward to seeing you again soon!
2 out of 5
by A verified traveler

Posted Aug 8, 2016
Gave us only double bed when we reserved king size. There were two of us ,they didn't change our room or follow up in anyway. Big hole in bathroom door! Seemed not to care that I reserved months ago.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again.
2 out of 5
by A verified traveler

meh

Posted Aug 8, 2016
Pros: The staff.
Cons: The decor, facilities overall.
Location: Better have a car because there's just one restaurant about a 10 minute walk away. It's good, but it was full when I got there and fuller when I left
Expedia gives it 4 stars but that rating must be outdated. The staff were really nice and the breakfast was adequate but the facility is in serious need of a renovation and it wasn't the cleanest place I've stayed in. Plus it's in the middle of nowhere. It'll do in a pinch but I doubt I'll be staying there again.
Comment from Hotel Management
Aug 11, 2016 by Kscudder, Hotel Management
Thanks for taking the time to write about your experiences at our Indianapolis - Airport / Executive Drive La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn as your choice for lodging accommodations.
4 out of 5
by A verified traveler from Frankfort, KY

Decent hotel for Gencon or the zoo

Posted Aug 7, 2016
Pros: The room was spacious and the bed was not too bad. I didn't feel springs poking me in the back as a I slept and that's a PLUS! Clean. Good breakfast.
Cons: I'll admit, the walls were really thin. We could hear people moving about in their rooms all night and some talking in the halls.
Location: The airport is close by and the Indiana Convention Center, Zoo, and Stadium are only about a 10 minute drive from this hotel.
We stayed at this hotel for Gencon for one day because it was cheaper than most partner hotels and closer. It's about a 10-12 min drive. It's easy to get to, in a calm part of town, and the rooms were clean and spacious. Breakfast was a la carte, but decent. I am easy to please with bagels and cream cheese and some tea or coffee, etc. my only complaint is the walls were so thin, if our neighbors were being rowdy (which they weren't, luckily) it would have been a rough night as we could hear everything. Steps. People in the halls. The airplane noise wasn't such a bother, really.
Comment from Hotel Management
Aug 11, 2016 by KScudder, Hotel Management
Thank you for your comments regarding your recent stay with us. I will pass your comments along to my team so we can continue to provide the best possible experience for all of our guests.
2 out of 5
by A verified traveler

La Quinta Inn and suite

Posted Aug 2, 2016
Worst of all the La Q uinta Hotel that I have ever stayed before. As for Expidia , I would avoid it , if possible.
Comment from Hotel Management
Aug 11, 2016 by K Scudder, Hotel Management
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again.
3 out of 5
by A verified traveler from Ohio

ok for one night

Posted Jul 27, 2016
Double beds were small. Older hotel, price should have been cheaper.
Comment from Hotel Management
Aug 3, 2016 by K. Scudder, Hotel Management
Thanks for taking the time to write about your experiences at our Indianapolis - Airport / Executive Drive La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn as your choice for lodging accommodations.
3 out of 5
by A verified traveler

Okay for an overnight stay near the airport.

Posted Jul 27, 2016
Pros: comfortable bed and quiet room
Cons: cleanliness and general condition of hotel
Location: The hotel is close to the airport and in an industrial area. Lots of restaurants nearby.
The hotel is in need of refurbishing, but the beds were comfortable and it was quiet. Clean enough but not spic and span. They do provide 24-hour shuttle service to the airport and breakfast as well as a wake-up call.
Comment from Hotel Management
Aug 3, 2016 by K. Scudder, Hotel Management
Thank you for your comments regarding your recent stay with us. We appreciated all comments and will use these to better our service and the guest experience!
3 out of 5
by A verified traveler

Easy access.

Posted Jul 22, 2016
This hotel was pretty descent. My Mom, daughter and myself stayed here for 3 days for my daughter's bowling tournament. I was shocked, literally shocked at how clean the bathroom was. Breakfast was terrible though so needless to say we didn't eat breakfast after the first time. YUCK. Staff was extremely nice. As far as I could tell the sheets were clean and no stains that I could see. The hall way carpets could use a good cleaning and there a a slight odor in the hall also. The stairway had a fowl smell that made me nausious. I would definetly stay here again.
Comment from Hotel Management
Aug 3, 2016 by K. Scudder, Hotel Management
Thank you for your comments regarding your recent stay. We will definitely use your comments to better our facility and guest experience. We look forward to seeing you again!