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Reviews of La Quinta Inn by Wyndham Indianapolis Airport Executive Dr

2.5 out of 5
La Quinta Inn by Wyndham Indianapolis Airport Executive Dr
2650 Executive Dr, (761), Indianapolis, IN

Reviews

6.2
Rating 10 - Excellent. 102 out of 404 reviews" "
Rating 8 - Good. 67 out of 404 reviews" "
Rating 6 - Okay. 65 out of 404 reviews" "
Rating 4 - Poor. 76 out of 404 reviews" "
Rating 2 - Terrible. 94 out of 404 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Susan, Holland

Traveled with family
Liked: Cleanliness, staff & service
I was a little concerned after reading some reviews, but I was happy with the cleanliness of our room. The bedding was clean and the bed was comfortable. The towels were clean and fluffy. I was disappointed that the included breakfast ran out of food and coffee cups.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Susan,Thank you for choosing us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Good

Shawn

Liked: Staff & service, property conditions & facilities
Microwave dirty and had a towel in it. No smoke detector/missing. Shampoo bottoe floating in toilet on arrival
Stayed 1 night in Mar 2024
Response from General Manager on Apr 9, 2024
Dear Shawn,We loved having you stay with us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Poor

John

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was horrible, ran out of food, stains on the carpet and towels, shower head was poor.
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear John,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Mark

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the most expensive hotel room I’ve ever booked due to the eclipse, which is fine given the nature of the event but I don’t expect to be billed twice for the room. Second failure would be the morning breakfast room. We arrived at 7:45am to find slices of white bread and cream cheese packets as the only food left. Deciding on a cup of coffee to ponder where else we could go, we discover the coffee urn empty. No food, no coffee, expecting much more than that for $354 dollars a night. No doubt the hotel was sold out due to the eclipse, but you would have thought someone would have thought to keep the breakfast pantry stocked. Room coffee wasn’t drinkable either. So billed twice for the room and no coffee or breakfast available, epic fail and we will take our business elsewhere in the future.
Stayed 1 night in Apr 2024
Response from Manager on Apr 10, 2024
Hello Mark,We regret to hear about your disappointment during your recent stay. Our rates are reflective of the anticipated demand during special events. We appreciate your feedback regarding the breakfast room and will address this with our team. Our goal is always to provide a pleasant experience for our guests.

6/10 Okay

John, Fort Smith

The property is an industrial area. There are more hotels all around it. It is easy to get to. In terms of the hotel, please make sure you come at 3 pm or after if it is b4 check in time they will charge you an additional $35. Also, I stayed on the 1st floor of the property. I'm not sure if they keep people with animals on that floor but it seemed like the carpet was soiled in my room. and the tile portion of the floor could have used a real good mopping. I just needed to stay somewhere for the night so it was just an ok property to stay in. I would give it a 2.5 rating out of 5.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear John,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Joshua,We loved having you stay with us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Poor

Josh

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under staffed, room not ready at check-in time, smelled like smoke, room was over priced. Had three people staying in the room and only two bath towels. Called for extra towel and never received one. ( waited 35 mins and then had to leave).
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Josh,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Okay

DEVON

Traveled with group, Traveled with partner
Room smelled like smoke
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello DEVON,We apologize for any inconvenience you may have experienced during your stay. We encourage guests to notify us immediately if they encounter any issues to address them promptly and ensure a pleasant stay for all guests. Your feedback is truly valuable to us as we strive to improve our services.

6/10 Okay

Kea

Business traveler
Liked: Staff & service
Disliked: Cleanliness
While some features were updated (nicer linens, curtains, etc.), the breakfast area was a complete joke and parts of the room itself were still in need of updates or perhaps a deep cleaning. It was fine for a quick stay, but not the best set up or location.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Kea, We appreciate your feedback on your recent stay with us. We value your input regarding our breakfast area and room situation, and we will share this with our team for further review. Our aim is to offer a comfortable stay for all guests, and we regret if we fell short of your expectations. Your comments are important to us as we continue to improve our offerings and services.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 26, 2024
Dear RichardWe hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services. It will be a pleasure to hear your feedback about the room and services of our hotel. Looking forward to having you in our hotel soon.

4/10 Poor

brandon

Traveled with partner, Traveled with family
Disliked: Staff & service
Air conditioner did not work , fan in bathroom didn’t work , key card on door worked one time and had to get the front desk to manual open it . Room was clean . Shower took about 5 minutes to get warm water
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello brandon,Thank you for sharing your feedback with us. We appreciate knowing that you found the room clean during your stay. We will ensure the relevant departments are made aware of the issues you faced to improve the guest experience in the future.

2/10 Terrible

William

Disliked: Staff & service
Our room was not available until 5:30 (check-in was listed as 3:00) and there was no hot water for our showers in the morning.
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello William, We apologize for any inconvenience you experienced during your stay. We strive to ensure timely check-ins and hot water availability. Your feedback will be shared with the team for necessary improvements. We appreciate your valuable input in helping us enhance our services for future guests.

2/10 Terrible

Martin

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was very minimal and not very good really noisy at night could not sleep.
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Martin, We apologize that your dining experience did not meet your expectations, and we regret any inconvenience caused by noise disturbances. We appreciate your feedback and will share your comments with our team for future improvements.

6/10 Okay

Mary

Our room had several damaged items: tub, shelf, and clothes valet. We (2 adults) found only 1 wash cloth, 1 hand towel, and 2 towels. Window was covered with thick white film on outside so you couldn’t see out. The check- in was very transactional, no welcome or hello. Would not stay here again.
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Mary, We apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we will address these issues with our team for improvement. Thank you for bringing this to our attention.

4/10 Poor

Steven

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The water pressure was entirely too strong. Hot water runs out after 5 minutes during shower. Housekeeping comes every 3 days which is inconvient.
Stayed 5 nights in Feb 2024
Response from Manager on Mar 9, 2024
Hello Steven,Thank you for sharing your feedback with us. We appreciate your comments and will share them with the relevant teams for future improvements. We hope you were still able to enjoy your overall stay with us.

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I booked this property was location and shuttle to the airport. Upon check in— was told the shuttle was broken but this was not advertised.
Stayed 1 night in Mar 2024
Response from Manager on Mar 7, 2024
Hello Shannon, We apologize for any inconvenience you experienced regarding the shuttle service. Guest feedback is valuable to us for improving our services in the future. We recommend contacting our management team for further assistance with your concerns.

8/10 Good

Oluwasijibomi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Oluwasijibomi, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Great bed. Well kept up.
Stayed 1 night in Mar 2024
Response from Manager on Mar 3, 2024
Hello Darlene,We are delighted to hear that you enjoyed our comfortable beds and well-maintained facilities during your stay with us. Your positive feedback is much appreciated and we hope to welcome you back in the future for another pleasant experience.

2/10 Terrible

Barbara

Stayed 1 night in Feb 2024
Response from GM on Mar 21, 2024
Dear Barbara Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you

6/10 Okay

Courtney, Southfield

Elevator was down. Not enough towels, had to go to front desk to request. Sink and Tub drains were really slow.
Stayed 1 night in Feb 2024
Response from GM on Feb 21, 2024
Dear Courtney ,Thank you for choosing to stay with us. From your feedback we have learnt that we didn’t match your expectation with regards to the Room and the amenities provided. First of all, kindly accept our apology for the same. We have taken your feedback positively and necessary measures have been initiated for improvement on standard of the rooms and its amenities. I am sure you will notice the changes in your next visit.We will constantly strive to improve on our service standards and amenities in order to exceed the expectations of our valued guests.Looking forward to welcoming you back.Thanking you

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property and room were dirty. No TV. The staff were rude and non accommodating. I travel extensively and this was in my top 5 worst experiences.
Stayed 2 nights in Feb 2024
Response from GM on Feb 19, 2024
Dear Jennifer,Thank you for choosing to stay with us. From your feedback we have learnt that we didn’t match your expectation with regards to the Room uncleanliness and the amenities provided. First of all, kindly accept our apology for the same. We have taken your feedback positively and necessary measures have been initiated for improvement on standard of the rooms and its amenities. I am sure you will notice the changes in your next visit.We will constantly strive to improve on our service standards and amenities in order to exceed the expectations of our valued guests.Looking forward to welcoming you back.

2/10 Terrible

Tina

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not clean there was dirt on the floor, dingy bed linen with thin spots, dirty linens, the security/safety lock on the door was ripped off, broken screen on the window! The staff were rude and acted like they were inconvience when asked a question! I would not suggest staying at this hotel! I have stayed at La Quinta Inn before and have never had such a horrible experience!
Stayed 2 nights in Feb 2024
Response from GM on Feb 14, 2024
Dear Tina,Thank you for choosing to stay with us. From your feedback we have learnt that we didn’t match your expectation with regards to Hygiene and Cleanliness of Room/ Property. Kindly treat this as one of the case and forgive us. We have taken your feedback positively and precautionary measures have been initiated for preventing the same in future.We will constantly strive to improve on our service standards and amenities in order to exceed the expectations of our valued guests.Looking forward to welcoming you back.Sincerely

10/10 Excellent

Jojakim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone everything is good really nice that was my first time believe that it’s so good that’s why I’m came back same airplane love it
Stayed 2 nights in Dec 2023
Response from Manager on Feb 9, 2024
Hello Jojakim,Thank you for choosing our hotel for your recent visit. We're thrilled to hear that you had a great experience during your stay with us. We appreciate your loyalty and look forward to welcoming you back in the future.

2/10 Terrible

walter

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms! Everything was stained and stinky. The bedding was covered in hair and hadn’t been cleaned. No hot water! We were hoping the towels were kind of clean. It was hard to tell since they were yellow and stained.
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello walter, We're sorry to hear about your experience during your stay. Cleanliness is a top priority for us, and we apologize for any inconvenience caused. We appreciate your feedback and will address your concerns with our housekeeping team to improve our standards. If you have any further questions or concerns, please feel free to reach out to our management team.

10/10 Excellent

Shawn, indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in relaxing and quite .
Stayed 1 night in Feb 2024
Response from Manager on Feb 6, 2024
Hello Shawn,Thank you for your feedback! We're glad to hear that your check-in process was smooth and that you found our hotel to be relaxing and quiet. Your comfort and satisfaction are our top priorities. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in late staff was accommodating and quick due to the late hour and room was easy to access
Stayed 1 night in Feb 2024
Response from Manager on Feb 6, 2024
Hello Debbie,Thank you for your feedback! We are glad to hear that our staff provided accommodating and quick service during your late check-in. We strive to make the check-in process as seamless as possible, even during late hours. We appreciate your positive comments about the easy accessibility of your room. We look forward to welcoming you back again in the future.

6/10 Okay

Constance

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In the riim toilet barely flushed and the elevator wasn't working other than tjat had a great stay
Stayed 1 night in Jan 2024
Response from Manager on Jan 28, 2024
Hello Constance,Thank you for choosing our hotel for your stay. We appreciate your feedback and apologize for the inconveniences you experienced with the toilet and elevator. We will make sure to address these issues to provide a better experience for our future guests. We hope to welcome you back in the future for an even more enjoyable stay.

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Decent
Stayed 1 night in Jan 2024
Response from Manager on Jan 28, 2024
Hello Brandon,Thank you for taking the time to share your feedback with us. We appreciate your comments and value your input. Our team is constantly striving to provide a satisfactory experience for all our guests, and we regret if we fell short of your expectations. We hope to have the opportunity to better serve you in the future.

4/10 Poor

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
The elevator was broken. The first room I was given had the security latch torn out. The second room didn’t have a working ac. The property looks Very old and worn. The shuttle van was not working. The front desk clerk was very courteous. If I could I would have changed to another hotel.
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Linda, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the broken elevator, the issues with the rooms, and the non-functional AC. We appreciate your kind words about our courteous front desk clerk. We value your feedback and will certainly use it to improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

2/10 Terrible

Isabella

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All the bed sheets in each of the rooms I got were very dirty. When asked for new ones those ones were still dirty no ver helpful either. 2/10 don’t recommend
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Isabella,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding the cleanliness of the bed sheets during your stay. We appreciate your comment and will share it with our housekeeping team to ensure we improve our services. We hope you will consider staying with us again in the future for a better experience.

10/10 Excellent

Jose

Stayed 1 night in Jan 2024
Response from Manager on Feb 6, 2024
Hello Jose,Thank you for your recent stay at our hotel! We are thrilled to hear that you had a fantastic experience with us. Our team works hard to provide exceptional service and ensure that all of our guests have a wonderful stay. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Shad

Response from Manager on Jan 17, 2024
Hello Shad, We appreciate your recent stay at our hotel. Should you have any specific feedback or concerns about your experience, we kindly invite you to reach out to us directly so that we can address them accordingly. We value your input and hope to have the opportunity to better serve you in the future.

4/10 Poor

Jim

Liked: Staff & service
Disliked: Cleanliness
Soso
Shower cold. Fee for airport shuttle, elevator broken. Bed very comfortable. Top bedspread stained and towels stained
Stayed 1 night in Jan 2024
Response from FD on Jan 14, 2024
Thank you for your feedback. We will look into your concerns.

2/10 Terrible

Michae

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Good until dr Martian Luther king day and price shot up
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello Michae,Thank you for sharing your feedback with us. We strive to offer competitive rates throughout the year. Please keep in mind that during certain holidays, prices tend to fluctuate due to increased demand. We value your patronage and hope you had an enjoyable stay overall.

10/10 Excellent

Michae

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Cozy
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Michae,Thank you for your recent stay at our hotel. We appreciate your feedback and are glad to hear that you found our hotel to be cozy. We strive to create a comfortable and inviting atmosphere for our guests. We hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Ethan

Stayed 2 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello Ethan, We apologize for any inconvenience you may have experienced during your stay. Please reach out to us directly so we can address your concerns accordingly.

2/10 Terrible

Michae

Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Michae, We're sorry to hear that your recent stay with us did not meet your expectations. We would appreciate if you could reach out to our hotel directly to share any specific feedback you may have, as this will help us improve for future guests. We value your input and hope to have another opportunity to provide you with a better experience.

10/10 Excellent

Michae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice very welcoming
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello Michae,Thank you for your kind words about our hotel's welcoming atmosphere. We strive to provide a comfortable and friendly environment for all of our guests. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Michae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet comfy nice setups in their rooms
Stayed 1 night in Dec 2023
Response from Manager on Jan 2, 2024
Hello Michae,Thank you for sharing your positive feedback regarding our comfortable and well-appointed rooms. We're glad to know that you found them quiet and enjoyed the cozy setup. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.

8/10 Good

Gina

Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Gina,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and hope you had a pleasant experience. Should you have any feedback to share, we kindly encourage you to reach out to us directly so we can address any issues. We hope to welcome you back in the future.

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Quinta
Very nice Hotel close to the Airport
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Christopher,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We're so glad to hear that you enjoyed our convenient location near the airport. We hope to have the pleasure of welcoming you back in the future for another pleasant stay.

10/10 Excellent

Mohamud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on Dec 30, 2023
Hello Mohamud,We are delighted to hear that you had a fantastic stay with us! It was our pleasure to ensure that you had a memorable experience. We hope to welcome you back again soon for another outstanding stay.

4/10 Poor

Terence

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on Dec 25, 2023
Dear Terence,Thank you for bringing this matter to our attention. We are sorry that your experience at our hotel did not meet your expectations. Your satisfaction is important to us and we would like to apologize for the inconvenience caused.We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do.Thank you for your time and we hope that you have a great day.Thanking you

4/10 Poor

Teante

Stayed 1 night in Dec 2023
Response from Manager on Jan 13, 2024
Hello Teante,We're sorry to hear that you did not have a satisfactory experience during your stay at our hotel. We encourage you to reach out to us directly to share any specific feedback you may have so that we can address and resolve any issues. We value your input and want to ensure that we provide the best possible experience for all our guests.

8/10 Good

Christopher

Stayed 1 night in Dec 2023
Response from Manager on Dec 25, 2023
Hello Christopher, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Maralis

Stayed 1 night in Dec 2023
Response from Manager on Jan 12, 2024
Hello Maralis,Thank you for your recent stay with us! We are delighted to hear that you had a wonderful experience at our hotel. It was our pleasure to provide exceptional service during your visit. We hope to welcome you back soon for another fantastic stay.

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Jeffrey, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

2/10 Terrible

Ka S

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on Dec 23, 2023
Hello Ka S, We apologize for any inconvenience you may have experienced during your stay. Please feel free to reach out to our hotel directly with any feedback you would like to share so we can address any issues. We appreciate your business and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Mohamud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manager on Dec 16, 2023
Hello Mohamud,Thank you for rating us 10 out of 10! We're delighted to hear that you had a fantastic stay with us. If you have any other feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another exceptional experience.

10/10 Excellent

Mohamud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manager on Dec 16, 2023
Hello Mohamud,Thank you for choosing our hotel for your stay! We're delighted to hear that you had such a fantastic experience with us. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back soon!