Ratings based on 980 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

The shower did not work but otherwise very good.

Posted Nov 30, 2016
Everyone was very friendly and nice. Room was great! Shower did not work which was a major bummer.
4 out of 5
by A verified traveler from US

Nice staff

Posted Nov 28, 2016
Toilet was hard to flush Vending was not great Sold out of water
4 out of 5
by A verified traveler from US

Nice hotel, close to the airport.

Posted Nov 23, 2016
At only fifteen minutes from the Circle Center. Very friendly staff and comfortable rooms.
5 out of 5
by A verified traveler from US

Posted Nov 14, 2016
Pros: lost my wallet in the parking lot..it was turned in and had all my property inside...so thankful
Cons: wish the breakfast had some bacon and eggs...waffles don't stick with you all day
2 out of 5
by A verified traveler from US

Noisy

Posted Nov 8, 2016
The hotel was very noisy-didnt get any sleep. There were people up and down hall and slamming doors all night
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thank you for your comments regarding your recent stay with us. This is definitely not the experience we want you to have, and for that we apologize. I will use these comments to better our facility and customer experience.
4 out of 5
by A verified traveler

Posted Nov 7, 2016
Fine Hotel and staff was friendly. The only downside was the noisy floor above our room.
3 out of 5
by A verified traveler from California

If you can get past the smell...

Posted Oct 25, 2016
Pros: Friendly service staff
Cons: Smelled musky, especially the bathroom. Small pillows for a king sized bed.
Location: Close to the airport
Room seemed outdated. No microwave, no frig, limited outlets for charging electronics. Old carpet all crinkled up in the entryway of the room.
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you for your comments regarding your recent stay with us. We will definitely take all comments into consideration when brainstorming how to improve the guest experience.
4 out of 5
by A verified traveler

Posted Oct 23, 2016
Room was clean and bed very comfortable. My only complaint would be the noise of heating unit, but that was a minor annoyance.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thank you for your comments regarding your recent stay with us. I will make sure I pass along your compliments to the staff!
4 out of 5
by A verified traveler from Indiana

Sleep, shower, eat breakfast

Posted Oct 21, 2016
Location: Not the hotel's fault, but driving in that area can be confusing... Crazy Fortune Circle & lack of 465 signs. Not many eating choices on the circle.
I had a meeting in Carmel & The whole city was booked... Then finally-- a room! Due to distance, this was not my first choice. I was happy with the stay. I'm a lite sleeper but planes didn't disturb me at all. Breakfast didn't offer many protein options (hard boiled egg or yogurt) but definitely several options. Very nice employees. Old shower fixtures, but safe & clean. Easy parking.
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you for your comments regarding your recent stay with us. I will be sure to pass your compliments along to the staff!
4 out of 5
by A verified traveler from Ohio

Clean hotel near airport

Posted Oct 4, 2016
This hotel was near the airport, though not the easiest to access. It is an older/aging building, but it was quite clean and comfortable. The staff was friendly and efficient. Get to breakfast early because they seemed to run out of items toward the end.
Comment from Hotel Management
Oct 4, 2016 by General Manager, Hotel Management
Thank you for your comments regarding your recent stay. I'll be sure to pass your comments along to the staff. I'll also make sure we are checking on and keeping breakfast stocked till the very end.