Ratings based on 340 Verified Reviews

3.5 out of 5
70% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel good price.

Posted Jan 13, 2017
Check-in was quick and easy. Staff very helpful and friendly the entire stay. Very responsive helping me in both the room upgrade and extending my stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

the shuttle took me to the airport at 4:40AM.

Posted Dec 29, 2016
Pros: Cleanliness and quiet
Cons: Maybe a street light for the back parking lot....a little brighter back there.
Location: The Indy restaurant is one of my favorites which is next door.
Had no problem leaving my car to fly away for Christmas. They had some food items out for early travelers. All was has I had hoped.
2 out of 5
by A verified traveler from Livonia, MI

Housekeeping and updating.

Posted Dec 24, 2016
Pros: Location
The staff was very nice and the bed and pillows were comfortable. I would think you would need to make a descision to update this location or close it. The carpeting is very old and stained. There were areas were the carpeting was worn right out. There is alot of painting needed. The floor in the cafeteria was very dirty. Screens in the windows next to me were cut or not in place. There were stains on the desk chair in my room, a pill in the corner of the bath room and hair.
Comment from Hotel Management
Dec 27, 2016 by Terri, Hotel Management
I am pleased to report that we have already ordered new carpeting for all of our public areas. We will schedule the installation in the spring of 2017. Additionally, all of the grout and tile will be professionally cleaned in just a couple of weeks. As for the paint and the issues with your room, we have trained a few new housekeepers in the recent weeks and are working hard to ensure that we are doing a better job of being thorough in each and every one of our guest rooms, including identifying maintenance issues. Thank you very much for letting us know about your experience. Your feedback helps us know what we are doing right and what we can do better.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Nice hotel near airport!

Posted Dec 17, 2016
Friendly Staff and clean room! We enjoyed our 3 day stay at the hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2016
The hotel entrance is too close to the enter section we almost got hit 3 of the 4 times we left the hotel by cars coming around the corner. Outside of that everything was fine.
1 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 27, 2016
Horrible never again. Heat stop working got sick from it
Comment from Hotel Management
Nov 29, 2016 by Terri, Hotel Management
I am truly, very sorry about the problem with your hear! Anytime you are a guest at any La Quinta, nationwide, please let us know whenever you have an issue with your room. We would have been more than happy to immediately fix your heater or switch you rooms. This is most definitely not something I want our guests to experience. With that said, I appreciate you letting us know now. I will be sure to have the maintenance team ensure all our heaters are operations now that the weather is turning colder.
2 out of 5
by A verified traveler from US

Gross

Posted Nov 25, 2016
There was dirty men's underwear in the desk chair in the room left by a previous occupant. Need I say more?
Comment from Hotel Management
Nov 29, 2016 by Terri, Hotel Management
Oh my! I am very disappointed to hear that your room had not been properly inspected before your arrival. Rest assured your comments will be shared with the housekeeping staff immediately, but if you would please contact me directly so that I could identify precisely which room you had stayed in I would very much appreciate that information.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

It was a good place for the price

Posted Nov 11, 2016
Pros: Comfortable bed, clean room, breakfast included in price
Cons: Noisy, older HVAC unit was quite loud on all fan speeds
Location: N/A
3 out of 5
by A verified traveler from US

Not terrible for the price/location

Posted Nov 7, 2016
Negatives: bed was ok but not great, pillows were not that soft, sink didn't drain properly, staff member knocked on the door and woke me up at midnight because he thought the room was empty, some ants Positives: decent price, very close to downtown (10 min drive), good shower.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Room and service was good. The rooms need updating

Posted Nov 3, 2016
Location: Just stayed overnight.
The carpeting needs to be replaced. And the parking lot needs to be repaired to fix the chuckholes.