Posted Jan 3, 2017
My experience was horrible! My room was dirty! It didn't appear to have been vaccumed after the previous travelers left, there was hair in the bathtub, candy trash on the floor near the bed, dusty unplugged alarm clock. I arrived at around 1am and was tired from my long layover and had never been in the city on my own so I was afraid to try to find another hotel. I stayed the night but booked another hotel for my return flight home. I trusted the ratings on Expedia but will never do that again!
I took pictures of what the room looked like and fully intend on sending them to the Lexington corporate office and request a full refund.
Comment from Hotel Management
Jan 13, 2017 by Bev, Hotel Management
I am truly sorry for the inconveniences you encountered during your stay with us. I for the life of me don't understand why you didn't ask for another room. I think you probably got a room that was put into the computer in error as clean. At any rate please accept our apologies.