Ratings based on 541 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by David

Great location and updated rooms

Posted Mar 20, 2017 on Hotels
Great location and the hotel was fully staffed for the NCAA tournament (Indy hosted a regional and a few of the teams were also staying here). I was also fortunate to be in one of the newly renovated rooms and it was great...very well done.
Comment from Hotel Management
Mar 22, 2017 by Paul, Hotel Management
Thank you for choosing to stay at the Indy Marriott during NCAA. I am glad you had a great experience, and that you enjoyed our newly remodeled guestrooms. It was a pleasure having you stay with us, and we hope to see you again soon. Keith Shopnick General Manager
4 out of 5
by Tom

Indy trip Super Cross 17

Posted Mar 20, 2017 on Hotels
Everything exceptional, except one item beyond the hotel's control. The people in the room next to us got in about 3am and partied loudly until after 5am. Difficult to sleep. I probably should have called the front desk, but I did not.
Comment from Hotel Management
Mar 22, 2017 by Paul, Hotel Management
Thank you for the review. I am glad that your overall experience at the Indy Marriott was enjoyable. However, I hope you will accept my sincere apologies for the early morning noise disruption from the adjacent room. I appreciate the feedback regarding your experience, and will share with my team. It was a pleasure having you stay with us, and we look forward to your return. Please let me know if I may ever be of personal assistance. Keith Shopnick General Manager
3 out of 5
by A verified traveler

Going to be great after the renovations are done

Posted Mar 13, 2017
I believe the staff are doing their best during a major renovation. However, when I overheard them mentioning to guests their "strict 8am to 6pm no-noise" policy, it didn't pan out. Right at 6:50am, in the room above me, it was clear that construction had started. It is likely the crew thought that whatever they were doing wasn't going to pounding or drilling, so it would be fine. However, paper thin walls didn't make for anything other than a rude awakening. So, stay there if you have to get up early and it won't be a problem. Otherwise, I'd wait until after the fall of 2017, when they'll be closer to being done.
Comment from Hotel Management
Mar 15, 2017 by Keith S, Hotel Management
Thank you for the review. I hope you will accept my sincere apologies that your overall experience at the Indy Marriott was not excellent, due to the renovation noise. While there is never a perfect time to complete such a major improvement, I extend my apologies for the disruption. We pride ourselves on delivering a memorable experience and I am truly sorry we fell short during your recent stay. It was a pleasure having you stay with us, and we hope you will have an opportunity to experience the newly remodeled guestrooms in Q2 of 2017. Please let me know if I may ever be of personal assistance. Keith Shopnick General Manager
4 out of 5
by A verified traveler

Posted Feb 16, 2017 on Hotels
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you for the review. I am glad that you had a great experience. It was a pleasure having you stay with us, and we hope to welcome you back to the Indy Marriott soon. Keith Shopnick General Manager
4 out of 5
by A verified traveler

Great experience

Posted Dec 20, 2016 on Hotels
Nice experience. Loved the property and the service was outstanding.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Thank you for choosing to stay at the Indy Marriott. I am glad that you had a great experience and appreciate the feedback regarding our staff service. It was a pleasure having you stay with us, and we hope to see you again soon. Michael Kauffeld Assistant General Manager
4 out of 5
by A verified traveler

Great Location

Posted Dec 14, 2016 on Hotels
Overall a nice place. No issues. Would go back.
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
It was a pleasure having you stay with us. I am glad that your overall experience was enjoyable. I appreciate the feedback and will share with my team. We look forward to your return to the Indy Marriott. Michael Kauffeld Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Hotel near everything!

Posted Dec 6, 2016
We arrived early but the staff accommodated us. Place is clean, staff welcoming. Great location near everything!
Comment from Hotel Management
Dec 6, 2016 by Michael K, Hotel Management
Thank you for the feedback. I am glad that you had a great experience and I appreciate the kind comments. It was a pleasure having you stay with us, and we hope to welcome you back soon. Michael Kauffeld Assistant General Manager
4 out of 5
by A verified traveler

Good location but beware before you book.

Posted Dec 5, 2016 on Hotels
The location was fine and the hotel served the purpose. I feel like a total idiot as people told me they paid 100 to 150 dollars less a night for the same room I had. Maybe I am just not good at playing the game. Would not think a brand like the Marriott would allow this to happen.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Thank you for the feedback. I hope you will accept my sincere apologies that your overall experience was not excellent. I appreciate the feedback and will share with my team. It was a pleasure having you stay with us, and we hope to have the opportunity to regain your confidence in the future. Michael Kauffeld Assistant General Manager
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thank you for the review. I am glad that you had a great experience. It was a pleasure having you stay with us, and we hope to welcome you back to the Indy Marriott soon. Michael Kauffeld Assistant General Manager
5 out of 5
by A verified traveler

Great location very clean.

Posted Nov 26, 2016 on Hotels
Great staff eager to accommodate us!
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thank you for taking the time to comment about your recent visit to the Indy Marriott. I am glad that you had an excellent experience and I appreciate the kind comments regarding our staff service. It was a pleasure having you stay with us, and we hope to see you again soon. Michael Kauffeld Assistant General Manager