My reservation said KING bed. We were given 2 double beds. We had no time to get new room between arrival and leaving for our event.
Walked in to cover of AC unit off and laying on floor. Tried to snap it back on. Entire panel crashed to floor in middle of night waking us out of dead sleep!
Bed & pillows very comfy.
Comment from Hotel Management
Dec 9, 2016 by Mike R, General Manager, Hotel Management
I am sorry to hear that we failed on two significant aspects of your stay. Please contact me prior to your next visit to the area and I would be happy to take care of one night of your stay. We hope to have the opportunity to provide you with a better experience in the near future.