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Reviews of Motel 6 Lebanon, IN

2 out of 5
Motel 6 Lebanon, IN
405 North Mount Zion Rd, Lebanon, IN

Reviews

7.4

Good

Rating 10 - Excellent. 135 out of 551 reviews" "
Rating 8 - Good. 185 out of 551 reviews" "
Rating 6 - Okay. 138 out of 551 reviews" "
Rating 4 - Poor. 66 out of 551 reviews" "
Rating 2 - Terrible. 27 out of 551 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kelli

Liked: Cleanliness
Disliked: Staff & service
No hair dryer and no way to get your stuff upstairs without carrying it. It was super loud but clean.
Stayed 2 nights in Apr 2024

6/10 Okay

Denise

Disliked: Property conditions & facilities
Was not given the room I paid for. The bedspreads were dirty and the shower/bathtub was “yucky”. I didn’t expect the RItz…. But this was below expectations for a Motel 6.
Stayed 1 night in Apr 2024

6/10 Okay

Marissa

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It was convenient to the interstate but we killed roaches in our room and the room and bathroom were fairly dirty.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Marissa,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

8/10 Good

Taryn

Traveled with family
Liked: Staff & service
Our heater/AC was noisy. Everything else was fine
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Taryn, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Wende

Liked: Cleanliness, staff & service, property conditions & facilities
Gentleman at front desk was very courteous and friendly.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Wende, Thanks for your review, we really appreciate the support.Natalie #Team6

8/10 Good

Amanda

Stayed 2 nights in Mar 2024

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Place was very clean for the money. No coffee in the room and no breakfast at all
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Lindsay

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guys that run this property are great and they make for a quick, easy, and safe stay!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Lindsay,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 9, 2024
Hi Henry, Thank you for the perfect rating!Natalie #Team6

10/10 Excellent

Lindsay

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Lindsay,Thank you for the excellent rating! We hope to see you soon.Lilith#Team6

4/10 Poor

Elijah

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Elijah,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
The from desk Gentleman was kind and professional He addressed my issue and promptly Gave me a new room. He was very apologetic. I was a little concerned with several sketchy guys,( in my opinion) that seem to be walking around the property with no purpose.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Michael,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Constance

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The surrounding property and loby were clean and felt safe. The inside of the room smelled moldy and the bedding was stained and gross.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 7, 2023
Hi ConstanceThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 Good

Elmer

Stayed 1 night in Dec 2023

4/10 Poor

Jenny

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had a sticky floor. The whole floor. Our comforter had stains and it smelled worse after they cleaned our room
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Jenny,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness
Room was very old smelled very moldy and dog hair everywhere.
Stayed 4 nights in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Okay

Becky

Disliked: Cleanliness
What happened
The stay was, “okay”. I’ve stayed at this hotel before and had high hopes. This time I was kind of disappointed. The first thing we had an issue with was the flooring. It was coming up so when you walked on it, it would pinch your foot. Also, when we checked in we had two 3/4 used rolls of TP. Then add to the fact it was a two person stay for two nights we didn’t have towels for one night of showers. What bothered me the most was the 2nd night of our stay our room keys were deactivated. Last time my stay was amazing. I’m not sure what has happened
Stayed 2 nights in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Denise

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

John

Stayed 1 night in Nov 2023

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the easy access and friendly staff it served the purpose of my needs. would recommend this hotel.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Beverly, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for a budget motel!! No frills, but it was clean and quiet, and the staff was very friendly.
Stayed 4 nights in Oct 2023
Response from Nancy Y. on Nov 6, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

VINCENT

Traveled with family
It was a very nice stay. It was very clean and the staff was extremely nice and helpful. It wasn’t fancy, but it was clean & staff was great. So, if you are looking for a clean, no-frills, friendly place to stay, this is a he place for you.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 6, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Denese

Stayed 1 night in Oct 2023

6/10 Okay

Amy

Traveled with family
Disliked: Amenities
This hotel is just not worth the money charged for the night. It is very basic, the bathroom is super small, though the sink is outside the toilet and shower room.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi Amy,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Elazar

Stayed 2 nights in Oct 2023

6/10 Okay

Dorina

Stayed 1 night in Oct 2023

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight stay while traveling.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Stan,Thank you for the amazing review!Maz K.#Team6

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Shelley

Traveled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
This is a motel 6. You need to know that going in. I got 2 rooms. One room was pretty clean, although the towels had stains on them and the other reeked of cat urine. The office staff were super nice. The walls are thin and the neighbor next to me was loud all night long. I suggest your staff takes walks through the halls at night instead of just sitting at the computer watching videos. I didn't sleep at all. The lobby coffee was cold and watery. Gross. Other than that, it was okay. It'll do in a pinch, but I wouldn't book again if I didn't have to.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Shelley,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Jane

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Salil S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the modern feeling and appearance of the establishment. The staff were very pleasant too.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Dale, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Poor

Jae Sun, Fairfax

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Not happy staying there
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 6, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Carol

Liked: Cleanliness, staff & service, room comfort
Ok stay
Stayed overnight while traveling. There was alot of noise at night from some of the guests.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Carol,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 Excellent

MATTHEW, INDIANAPOLIS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick easy checking. Clean rooms
Stayed 1 night in Aug 2023

10/10 Excellent

Tanya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for an overnight stay!
Stayed 1 night in Aug 2023

4/10 Poor

Lee, richmond

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Fake wood floor; hole near front door. No rugs. one hand towel for two people. Internet not working. Place was designed to make cleaning easier but not for the comfort of guests. It made me eliminate Motel 6 from my future choices.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 22, 2023
Hi Lee,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Bettye-Lynn

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Terrence

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Gabby

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed for a weekend for a wedding. Small issue with the computer system-we checked in Friday afternoon to stay through til Sunday morning, and Saturday morning someone was given a room key to our room-one of the workers informed us that we somehow were not in the system and it showed our room was supposed to be empty but they fixed it and apologized so that was not a big deal but definitely glad we were there when this happened. The actual condition of the room was not great- toilet paper holder was ripped away from the wall, bathroom fan on ceiling was ripped away and hanging and did not work, door latch lock was hanging on by a thread, and the room had a musty smell to it which may have been from the air conditioner unit. However, it was a much cheaper alternative to the surrounding hotels, and it served its purpose as a place to sleep and shower relatively comfortably, staff was very friendly, but not sure that I would stay there again unless in a pinch.
Stayed 2 nights in Aug 2023
Response from Nancy Y. on Aug 16, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Carl

Disliked: Staff & service
Nothing
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 16, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Dr. Marcia L

Liked: Staff & service
our room was very musty
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 1, 2023
Hi Dr. Marcia L,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Jenifer

The deadbolt was broken/almost falling off. I found the air conditioner/heater covered in hair and the bathtub was dirty. I struggles to figure out how to make the shower even work. I knew the cost per night was lower than surrounding places to stay but was hoping for a bit more for the money. The room had a funky smell (maybe smoke) but since I was only going to be for about 6-7hrs I just stayed. Won't stay again.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 1, 2023
Hi Jenifer, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Eddie

Stayed 1 night in Jul 2023

10/10 Excellent

kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jun 2023
Response from Nancy Y. on Jul 5, 2023
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Business trip
I stayed at this hotel for almost a week. It was clean however someone on my floor was microwaving food with garlic in it 3 of those days, it was so bad the whole hall way smelled like it along with my room. They do not have any thresholds in the doors going from your room to the hall way. There was at least a 2-3” gap. This let light in and was kinda creepy. The sheets need replaced they are at there limit. Other than that it was clean and in good condition
Stayed 5 nights in Jun 2023
Response from Nancy Y. on Jul 5, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No frills. Clean and efficient.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 27, 2023
Hi Steve,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

Ida Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Brian

Traveled with family
Liked: Staff & service
Very limited services and lack of amenities.
Stayed 3 nights in May 2023
Response from Nancy Y. on Jun 14, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some noisy people next to us and above us. I would stay again.
Stayed 3 nights in May 2023