Posted Aug 8, 2016
The halls have nasty smells, many times smelling of urine or feces. The halls are also not air conditioned. We stayed 8/3-8/7/2016. Getting into our room, I first went to turn on the a/c unit, dropped it to 60 degrees with the fan on constantly. By the end of our stay I would say we were at maybe 70 and the floor in front of the ac was soaked. If I were to guess, they have not been cleaned ever and that is why they hardly work. The curtains were filthy (noticed while messing with a/c). The bathroom was falling apart. The sink was cracked through so water leaked out of it, there had once been a screw holing the toilet paper holder in place, the screw was gone and jagged metal was left. Cut my finger open pretty bad just trying to get tp. Tripped while getting my shoe on and accidentally touched the wall and it was sticky. We ended up buying an air freshener that is intended for a rear view mirror and sticking it into the a/c unit because the smell from the hall seemed to be in the room as well. Went down to ask for more towels on the second day and was told that I would have to take pool towels or let room service in to clean. We didn't want to do that because we would not be there while they cleaned (just personal preference, nothing against the cleaning staff). The pool area was dirty and the drinking fountains were rusted badly. We have never been ones to need the best place to stay, just clean works for us. This place fell short in so may ways. I'll never so back.