Wanted an affordable stay
Posted Mar 8, 2017
The check-in was a pleasant experience. I arrived late but wanted to stay in the city to take a 6:15 am flight out to Houston the next morning. The clerk asked for my credit card when I had already prepaid for the room, creating a $25 hold on my credit card. This seems unreasonable with me checking in late and checking in several hours to go to the airport. The check-out was horrible because I kept the luggage carrier thinking the hotel had several, but found out that morning they didn't. The clerk gave it to me hollered at a me because they were looking for the ONE luggage carrier.
The room was unfit for ANY guest, but somehow I guess because of the rate the hotel thought I wasn't entitled to a nice room. The furniture was stained and I felt uncomfortable sitting on anything, along with having my brand new luggage in the room for fear of bugs. The room was dark, however several lamps didn't work. The tub was horrible, placed a towel on the bottom to shower that night. The bed was not made in uniformity, bed skirts dragging the floor! Will not ever place a reservation here again!!