Ratings based on 276 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2017
Great stay. Comfortable. Great breakfast buffet (extra).
Comment from Hotel Management
Mar 18, 2017 by Manager, Hotel Management
Thank you for taking the time to share your feedback from your recent visit to Carmel, Indiana. Your feedback is valuable to our quest to ensure our guest have a wonderful experience. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2017
The hotel was very nice and well kept. Beautiful design. Hotel music selection was less than appealing and restaurant wait staff was very slow.
Comment from Hotel Management
Mar 3, 2017 by manager, Hotel Management
Thank you for sharing your experience at the Renaissance Indianapolis North Hotel. As a valued guest, we appreciate your feedback and are delighted to hear that you enjoyed your stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is valuable in our quest to continue to improve our products and services. Thank you again for your business and we look forward to serving your again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Chester OH

Very Nice Stay

Posted Jan 13, 2017
Fast check in. Ate a nice dinner at the hotel restaurant and my lobster lasagna and chopped salad were great. All four of my guests also enjoyed their meals. They had a nice wine list as well. I purchased a room with an included breakfast buffett which was also very good. Room was very clean. Hotel staff was friendly. Very nice stay. Will definitely stay here again on my next trip through Indianapolis.
Comment from Hotel Management
Jan 16, 2017 by manager, Hotel Management
Thank you for sharing your experience at the Renaissance Indianapolis North Hotel. As a valued guest, we appreciate your feedback and are delighted to hear that you enjoyed your stay. Our team will be excited to hear how much you enjoyed the amenities and services we have to offer and that you were able to take advantage of them during your stay. Your feedback is valuable in our quest to continue to improve our products and services. Thank you again for your business and we look forward to serving your again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location, very nice

Posted Jan 3, 2017
Pros: Location was great. Décor was nice. Pool area was clean, had plenty of towels. Exercise room very clean and had plenty of equipment.
Cons: The only thing keeping me from giving it 5 stars straight across was the duvet on my bed was ripped on one end.
During our short stay, I enjoyed the hotel very much. The room was comfortable and spotless when we arrived. The staff was very accommodating to our group of young people and provided us a nice space for a team meal. The location was within just a few minutes of everywhere we needed to be and once I figured out the traffic circles (they are everywhere in Carmel!) I was able to get around just fine.
Comment from Hotel Management
Jan 7, 2017 by Manager, Hotel Management
Thank you for sharing your experience at the Renaissance Indianapolis North Hotel. As a valued guest, we appreciate your feedback and are delighted to hear that you enjoyed your stay. Our team will be excited to hear how they positively impacted your experience. Your feedback is valuable in our quest to continue to improve our products and services. Thank you again for your business and we look forward to serving your again soon. Happy New Year! Ralph Mordocco General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for Christmas travel

Posted Dec 26, 2016
Pros: Cleanliness of the room and the exercise facilities
Cons: Some décor
Location: N/A
The hotel room could use a little update perhaps, but was very clean, comfortable, and all at a good price. Nice touches for holiday travel with a tastefully decorated lobby, a stocking full of treats for Christmas morning, and box lunches for our drive away after breakfast. Well done, and we would certainly use them again!
Comment from Hotel Management
Dec 27, 2016 by Manager, Hotel Management
Thank you for sharing your experience at the Renaissance Indianapolis North Hotel. We team member will be excited to hear how they positively impacted your visit to Carmel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is valuable in our quest to continue to improve our products and services. Thank you again for your business and we look forward to serving your again soon.
4 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
reserved online, they did not give me the same room that I asked for online. Need the sites to work with you (hotels.com, expedia) to make sure when it says 2 Queen beds it turns out to be 2 Queen beds. NOT deluxe room, which can be 2 different things.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you for sharing your experience at the Renaissance Indianapolis North Hotel. As a valued guest, we appreciate your feedback and are delighted to hear that you enjoyed your stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is valuable in our quest to continue to improve our products and services. Thank you again for your business and we look forward to serving your again soon
2 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
the walls were paper thin. could hear the family next door to us yelling from 6am-9am in the morning. we left early
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you for sharing your experience at the Renaissance Indianapolis North Hotel. As a valued guest, we are disappointed we did not meet or exceed your expectations. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is valuable in our quest to continue to improve our products and services. Thank you again for your business and hope to serve you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Posted Dec 4, 2016
My experience was an excellent one. I am going to go back as soon as possible. Since I live closer to Chicago I'm will be checking to find out if one is there in the city.
Comment from Hotel Management
Dec 5, 2016 by Manager, Hotel Management
Carla Thank you for sharing your experience at the Renaissance Indianapolis North Hotel. As a valued guest, we appreciate your feedback and are delighted to hear that you enjoyed your stay. Your feedback is valuable in our quest to continue to improve our products and services. Thank you again for your business and we look forward to serving your again soon. Sincerely, Ralph Mordocco
5 out of 5
by A verified traveler

Great hotel in a gem of an Indy suburb

Posted Dec 2, 2016 on Hotels
We love staying in Carmel - away from the craziness of downtown and yet easily reachable with a short (20 minue-ish) drive. Carmel has some restaurants and theaters we like. This hotel has a great ambience to it. It is plush without being overwhelming. The service is great - friendly and efficient. There is an ample gym and an indoor swimming pool. The room is comfortable as well as good for work. And staying here does not break the bank either.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you for sharing your experience at the Renaissance Indianapolis North Hotel. As a valued guest, we appreciate your feedback and are delighted to hear that you enjoyed your stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is valuable in our quest to continue to improve our products and services. Thank you again for your business and we look forward to serving your again soon.
5 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you for sharing your experience at the Renaissance Indianapolis North Hotel. As a valued guest, we appreciate your feedback and are delighted to hear that you enjoyed your stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is valuable in our quest to continue to improve our products and services. Thank you again for your business and we look forward to serving your again soon.