Ratings based on 207 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Lots of little things add up to big annoyance.

Posted Apr 19, 2017
Hotel door lock kept jamming. Bad dead bolt. They tried to repair, but we couldn't get in sometimes. Also a huge issue was the outside doors were out of order more than they were in order. When we were trying to load up we had to walk around the building to try to use other doors. When we got our child ready for bed, there were no sheets for the sofa bed anywhere in the room. The sheets on the main bed had a sandy gritty substance in them. I went to the front desk and I was given a new set of sheets which I offered to put on the bed myself since my family was trying to get ready for bed. The breakfast is decent. Pool was ok. Basketball court decent. Hot tub was an odd green. Bed comfy. Sofa bed was horrible. Room curtains were dirty. Throw pillows very worn. Dirty behind bathroom door. Food stains on couch. Little things. Popcorn under couch behind sofa bed. We only wanted maid service twice. Maid only came once in 4 nights and it was the day before we left. I didn't need new sheets for one night. It was a holiday on the missed day, so I cut her some slack but we ran out of coffee so I had to go out to get some. Desk is in another building. It was raining. Just petty annoyances. Happy hour nice but round the clock coffee and tea in lobby would also be nice. A few other issues I addressed directly with management. Overall minor issues but it created a lot of small headaches to go get them handled when I just wanted to relax and enjoy my vacation. A bit overpriced given this.
2 out of 5
by A verified traveler

Animal friendly

Posted Apr 2, 2017
Pros: the clerk was great and the location worked out fine for me.
Cons: again, i do not do pets in the house/rooms.
Location: great locationl
what is an ANIMAL FRIENDLY hotel...the rooms have dogs, cats and any animal in the same rooms that i check in? not cool...very not cool. what you do in your own home is one thing but to allow a hotel to do that is crazy. please make the guest aware of this with a HUGE SIGN and the clerk should also advise the guest of these accommodations!
4 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Close to Airport-Business Trip

Posted Apr 1, 2017
The room was fine overall. There were some type of splatter on the bathroom door moulding.. Not sure if coffee, rust or other. The drive up to the hotel displayed a few screens dislodged. Entrance could use an upgrade.
4 out of 5
Recommended
for Everyone
by A verified traveler

good location, seen better Residence Inns

Posted Mar 29, 2017
Hotel staff great and a good location by airport. This RI is a step below most RIs I have stayed in. Needs some renovation or something.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Good Location for Layover when Bloomington is sold

Posted Mar 6, 2017
Pros: Lobby Area, Breakfast, Location
Cons: More insulation to mask noise from hallway.
Location: Located close to airport, Also close to the main route going down to Bloomington IN
Check In was a breeze. We had three rooms for the night, they were able to out two of them next to each other and the other one close by. Hallway is a little noisy at times though. Breakfast was very good and in a nice comfortable setting.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 14, 2017 on Hotels
4 out of 5
by John

Spacious and near Indianapolis Airport

Posted Feb 4, 2017 on Hotels
Great location if you are a contractor for Rolls Royce. Free hot breakfast each morning! Only complaint was there were a lot of micro ants running across the desk.
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Illinois

Awesome place to stay.

Posted Jan 19, 2017
Clean room,very friendly staff. Close to shopping and other attractions
5 out of 5
by A verified traveler

convenient and clean facility

Posted Nov 27, 2016 on Hotels
Julie and Trees were excellent hosts.
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Colts game

Posted Nov 1, 2016
Excellent hotel one blick from highway and only 4 miles from lucas oil field Would stay there again