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Sheraton Indianapolis City Centre Hotel

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Lobby
Outdoor pool
Premium bedding, down comforters, in-room safe, desk
Traditional Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Sheraton Indianapolis City Centre Hotel

Sheraton Indianapolis City Centre Hotel

4.0 star property

4.1/5 Very Good

Top rated for staff & service (4.3/5)

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
31 W Ohio St, Indianapolis, IN, 46204

Explore the area

  • Popular LocationGainbridge Fieldhouse9 min walk
  • Popular LocationIndiana Convention Center11 min walk
  • Popular LocationLucas Oil Stadium16 min walk
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)18 min drive

Room options

About this area

Indianapolis

In the entertainment district, Sheraton Indianapolis City Centre Hotel is in Downtown Indianapolis, a neighborhood in Indianapolis with good shopping. Check out an event or a game at Gainbridge Fieldhouse, and consider making time for Indianapolis Zoo, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Christ Church Cathedral - 1 min walk
  • Soldiers and Sailors Monument - 3 min walk
  • Gainbridge Fieldhouse - 9 min walk
  • Indiana Convention Center - 11 min walk
  • Lucas Oil Stadium - 16 min walk

Getting around

  • Indianapolis Station - 12 min walk
  • Indianapolis Intl. Airport (IND) - 18 min drive

Restaurants

  • McCormick & Schmick's Seafood & Steaks - 3 min walk
  • Le Peep - 3 min walk
  • Hyde Park Prime Steakhouse - 3 min walk
  • Giorgio's Pizza - 4 min walk
  • Chocolate Cafe - 4 min walk

About this property

Sheraton Indianapolis City Centre Hotel

4-star hotel in the heart of Downtown Indianapolis
Near Indiana Convention Center and Lucas Oil Stadium, Sheraton Indianapolis City Centre Hotel provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. Enjoy American cuisine and more at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Other perks at this hotel include:
  • An outdoor pool
  • Local cuisine breakfast (surcharge), valet parking (surcharge), and ATM/banking services
  • A computer station, luggage storage, and concierge services
  • A ballroom, an elevator, and wedding services
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All guestrooms at Sheraton Indianapolis City Centre Hotel boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and limited housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 44.00 per night; includes in/out privileges)
  • Valet parking on site (USD 49.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Local cuisine breakfast available for a fee weekdays 6:00 AM–10:00 AM: USD 8.00-16.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (18000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 8.00 and USD 16.95 per person (approximately)
  • Self parking fee: USD 44.00 per night (in/out privileges)
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Frequently asked questions

Does Sheraton Indianapolis City Centre Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Indianapolis City Centre Hotel?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Sheraton Indianapolis City Centre Hotel on Sep 30, 2022 start from $142.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Indianapolis City Centre Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Indianapolis City Centre Hotel?

Self parking is available for USD 44.00 per night. Valet parking is available for USD 49.00 per day.

What time is check-in at Sheraton Indianapolis City Centre Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Sheraton Indianapolis City Centre Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Indianapolis City Centre Hotel located?

Located in Downtown Indianapolis, this hotel is within a 10-minute walk of Soldiers and Sailors Monument, Circle Center Mall, and Gainbridge Fieldhouse. White River State Park and Indiana University-Purdue University Indianapolis are also within 15 minutes. Indianapolis Station is 12 minutes by foot.

Can I cancel my reservation for free at Sheraton Indianapolis City Centre Hotel and receive a full refund?

Yes, Sheraton Indianapolis City Centre Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Indianapolis City Centre Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 507 out of 1002 reviews
5 - Excellent 51%
Rating 4 - Good. 249 out of 1002 reviews
4 - Good 25%
Rating 3 - Okay. 104 out of 1002 reviews
3 - Okay 10%
Rating 2 - Poor. 77 out of 1002 reviews
2 - Poor 8%
Rating 1 - Terrible. 65 out of 1002 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Darryl
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking garage is old and outdated, difficult for larger vehicles to maneuver.
Stayed 1 night in Sep 2022

2/5 Poor

Joseph
Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The parking garage is falling apart. The elevators are dirty. The hallways had water damage, mold, and holes in the drywall. The drains in our bathroom clogged constantly. The area was full of loud trucks and motorcycles at night. For what we paid I expected more. We stayed at a Fairfield inn the following two nights for half the price and way more amenities. RUN from this place.
Stayed 2 nights in Sep 2022

5/5 Excellent

Katisha
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and clean the staff was very nice !
Stayed 1 night in Sep 2022

5/5 Excellent

Mark
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, quick check-in, great location!!!
Stayed 1 night in Sep 2022

4/5 Good

COREY
Traveled with partner
Liked: Staff & service, property conditions & facilities
Understaffed caused services to take longer. Water station in lobby was frequently low or empty. Both bathroom drains (sink and shower/tub) we’re partially clogged so they drained slowly. The bathroom door barely closed. The front desk, bar and restaurant staff were extremely friendly, but each was understaffed so things took longer.
Stayed 2 nights in Sep 2022

4/5 Good

Toni
Traveled with partner
Liked: Staff & service, property conditions & facilities
Love this hotel! Just didn’t like it that the pool didn’t open until 9
Stayed 1 night in Sep 2022

4/5 Good

AMY
Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very accomadating!
Stayed 1 night in Aug 2022

5/5 Excellent

Clifford, Kirkwood
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and walkable to many restaurants. Not their fault, but there was a huge motorcycle rally going on in downtown a couple of blocks away and it was rather noisy in my room (on the 16th floor) until about 10:30pm. I was surprised that my room was better insulated from outside noise. This probably would not be a problem on a typical stay, when there is no motorcycle rally.
Stayed 1 night in Aug 2022

4/5 Good

Steven, Princeton
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

2/5 Poor

Calista
Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Loved the location. Staff was great. There was loud noisy/music coming from the circle till 2:30am! I was on 18th floor and could hear bass music very loudly coming through the window.
Stayed 2 nights in Aug 2022