Ratings based on 184 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Very nice hotel and served its purpose

Posted Dec 10, 2017
Pros: big room, suite is nice
It was a nice stay. The bed was comfortable. Towels were a little hard from no softener but I understand why.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Enjoyed the stay and room was exactly as pictured.

Posted Nov 15, 2017
Would recommend. Only complain Was the hotel maid came in the room at least twice to clean It. I extended my checkout time to. 12:30 in which they did not communicate to the cleaning staff which became a little annoying after the second time. She would knock and then enter before waiting foR a response. There seemed to be some language barriers.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Candlewood suites.. great experience!

Posted Nov 13, 2017
Picked this location by chance and couldn't be happier. Booked last minute and couldn't find a reasonably priced accommodation in downtown Indianapolis, decided to give this place a try. Location was awesome with easy access to and from downtown without the hassle of the city. Staff was awesome, friendly and helpful without the in your face presence. Clean, spacious rooms and lots of unexpected perks such as a free laundry facility and a self service, honor system convenience pantry with all the food, snacks, and drinks.. would definitely recommend and stay at a candlewood suites again..
Comment from Hotel Management
Nov 14, 2017 by Karen, Hotel Management
Lee, What awesome feedback! Thank you for the great review, we look forward to your return
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Comfy

Posted Oct 25, 2017
The room is clean, spacious and comfortable. I liked that the room had plates and bowls and utensils along with stove top pans and a sink to make small meals for yourself.
Comment from Hotel Management
Nov 14, 2017 by Karen, Hotel Management
Thank you Rick, we're glad you that you appreciate the home like amenities.
4 out of 5
Recommended
for Families
by A verified traveler from Chicago

very quiet hotel with good access to main road

Posted Oct 23, 2017
Pros: Clean inside pool
Cons: hot breakfast should included
Location: down town is so close and you have several options to get there
Breakfast include will be great the deli section is ok but I miss the Morning eggs and bacon ready to eat.
Comment from Hotel Management
Nov 14, 2017 by karen, Hotel Management
Thank you Joaquin, we appreciate the feedback. At this time our brand standard does not offer free breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Oct 1, 2017
Gym was clean, good staff. Good for the price wasn't expecting much and exceed it expectations. Hi
Comment from Hotel Management
Nov 14, 2017 by Karen, Hotel Management
Thank you for the great feedback John. We hope that you will return.
5 out of 5
Recommended
for Everyone
by A verified traveler from ATL

GREAT STAY

Posted Sep 28, 2017
Pros: FELT SAFE AND STAFF AVAILABLE. CLEAN ALL AROUND, AMENTIES AT BEST PERFECT. GOOD PRICING TOO. LOVE THE KITCHENETTE, DISHES EQUIPMENT ALL PERFECT.
Cons: MAYBE JUST ICE MAKER IN REFRIGERATORS WORKING BUT NOT A HUGE LOSS.
Location: INDIANAPOLIS ZOO, DOWNTOWN SHOPPING - LOCAL FOODS IN REACH AND JUST A GOOD/SAFE AREA.
SAFE, COMFORTABLE AND GREAT LOCATION. AMENTIES AT BEST, ROOMS HAD EVERYTHING, ENOUGH TOILET PAPER, TISSUE, KITCHENETTE (ICE MACHINE MAY NEED REPAIR OR JUST BETTER INSTRUCTIONS). POOL/HOT TUB CLEAN AND FRESH TOWELS AND TV, BED ALL VERY WELL DONE! WILL STAY AGAIN IF IN THAT AREA.
Comment from Hotel Management
Nov 14, 2017 by Karen, Hotel Management
Thank you for the wonderful feedback! We look forward to your return.
5 out of 5
by Lisa

Excellent!!

Posted Sep 10, 2017 on Hotels
The staff was absolutely amazing! Very kind and friendly.. the one lady even put my hair up, as I'm not able to from having had shoulder surgery recently.
Comment from Hotel Management
Sep 11, 2017
Thank you for taking the time to give us the great feedback. We will certainly share with staff.
4 out of 5
by A verified traveler

Posted Sep 6, 2017 on Hotels
Decent stay, we were there from Tuesday to Tuesday and the hallways never got vacuumed once, walked past the same dust piles everyday.
Comment from Hotel Management
Sep 11, 2017
Thank you for taking the time to provide feedback. We will address this promptly, as it is our policy to vacuum daily. We take a lot of pride in maintaining an immaculate property, this is not the norm.
5 out of 5
by charles

Great clean and well taken care of hotel

Posted Sep 5, 2017 on Hotels
It was clean and very well kept, area is kind of a dump but not the hotels faulr
Comment from Hotel Management
Sep 11, 2017
Thank you for the feedback, we are in a rather industrial area, but very convenient.