Ratings based on 1,404 Verified Reviews

3.6 out of 5
72% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from los angeles

Convenient to the airport

Posted Sep 14, 2017
Great location which is why I picked it and some La Quintas are surprisingly nice - this one sadly was not. I mean it's bearable but looks like the kind of hotel you may use if you wanted to cook some meth out of!
Comment from Hotel Management
Sep 17, 2017 by Terri Allen, Hotel Management
My goodness that is not at all the impression we want you to have. Please rest assured we are working on several improvement projects, both inside and on the exterior of the building. We are working to ensure a great stay and a comfortable facility for all of our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Pros: Location
Cons: Hotel does need a new good coat of paint.
Location: N/A
Have stayed here numerous times but first time my room has smelled like smoke even though it was a no smoking room.
Comment from Hotel Management
Aug 26, 2017 by Terri, Hotel Management
Thank you so much for taking the time to leave your feedback. I apologize for the odor in your room! And we are working on some improvements throughout the hotel, including some paint projects to improve the look of the building. I hope that you will return on your next trip to see our improvements.
1 out of 5
by A verified traveler from Ohio

This place was terrible.

Posted Aug 20, 2017
The room condition was terrible. The room smelled like an old, musty boat. The paint was actually bubbled where it looked like water has been leaking down the wall. There was a hole on the drywall and they tried to hide it with a dresser. The carpets were stained and dirty. By far the worst room I've ever had. I would have enjoyed sleeping in the parking lot more than inside the room. I paid $160+ for this room and am still furious I wasted that much money on a wreck of a hotel.
Comment from Hotel Management
Aug 23, 2017 by Terri, Hotel Management
I am so sorry about the issues you experienced with your room! We did have a leak from the room next to it. The leak and the drywall have been repaired.
1 out of 5
by A verified traveler from California

Posted Aug 18, 2017
All of the carpets were disgusting. Its needs an update from top to bottom. Housekeeping needs to learn to clean. Definitely rent a car or plan on an Uber
Comment from Hotel Management
Aug 21, 2017 by Terri, Hotel Management
I am so sorry that your stay with us was not what it should have been. However, I am happy to report that we have already started to replace all of the hallway and stairwell carpets. All carpet not replaced will be professionally deep cleaned as well. Please rest assured we are working hard to make improvements in order to provide our guests with the best experience possible.
1 out of 5
by A verified traveler from colorado

Posted Aug 18, 2017
Just lloking for a decent hotel on a famiy trip. The carpet thoughout needs to be replaced, very soiled and left an oily coating on bare feet. Pieces of carpet in the room had been cut out and not even replaced, Gross!. Beds were comfortable, though. Pool looked nice but did not use. Breakfast was continental, minimal protein, par for the course. Not worth the money, spend the extra $20-30 look elsewhere.
Comment from Hotel Management
Aug 21, 2017 by Terri, Hotel Management
I am sorry that you were not able to enjoy your stay with us. However, I am pleased to report that we have already started the process of replacing our hallway and stairwell carpets throughout the building. And any carpet in the rooms not replaced will be professionally deep cleaned, all of which should be completed by the end of the month. We are dedicated to ensuring a great stay for each of our guests and I hope you will be pleased with the progress on your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

Inexpensive hotel with all the basics.

Posted Aug 10, 2017
Pros: The staff.
Cons: The facilities are due for remodeling.
Location: Close to airport, speedway, and easy access to I-465. Nothing within walking distance - if you want that, stay downtown.
The staff is friendly and helpful - top notch. The facilities need updating -- 10 to 15 feet of baseboards were missing in the hallway, and the bathtub had an uneven and squishy bottom. The AC did not cool adequately -- room felt humid. Lighting in the hallway was poor.
Comment from Hotel Management
Aug 15, 2017 by Terri, Hotel Management
Thank you for taking the time to leave your comments. Your kudos to the staff are greatly appreciated. I am pleased to report that the corridor carpeting is being replaced, hence the baseboards missing in places where the walls were being prepped for baseboard replacement. Other updates inside the rooms will be ongoing throughout the year as well. Rest assured your comments will be shared with the staff and we will do our best to continue to provide great service and improve the facilities.
2 out of 5
by A verified traveler from nashville

Posted Jul 30, 2017
Old hotel in poor physical condition. Poor choices for breakfast.
Comment from Hotel Management
Jul 31, 2017 by Terri, Hotel Management
I am sorry your stay with us was not a pleasant one. I am pleased to report that we have already started the process of replacing the hallway and stairwell carpet throughout the building and more updates throughout the year. We are dedicated to doing all we can to provide a great stay for all of our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

Volume on remote not working Microwave didn't work

Posted Jul 29, 2017
Pros: The staff was very friendly and helpful
Cons: Update the common areas in the facility. and maybe add some different options for the continental breakfast
Location: There's not much nearby, The Racetrack is very close. The Library restaurant next door is a must for dinner.
The hotel seems to need some remodeling. The hallway carpet is badly in need of replacement. I hope they take care of this soon. Otherwise this is a very nice hotel
Comment from Hotel Management
Jul 31, 2017 by Terri, Hotel Management
Thank you very much for the kudos to the staff. And I am excited to be able to say that new hallway and stairwell carpeting has already started to be installed. I hope to see you on a future stay to experience the improved looked!
1 out of 5
by A verified traveler

Close to airport VERY and very dated hotel.

Posted Jul 23, 2017
Pros: The staff was friendly
Cons: New carpet. New bathtub. Cleaner grout in the tub shower,
Location: Near airport.
I book this based on the 3.9 star reviews. I travel for business and this was the most outdated hotel AND overrated hotel I've ever stayed at. The minute you enter it smells of stale smoke. The carpets are terribly stained and gross. I walked up to the second flood towards my room and on the second floor landing the carpet has huge stains. Then walked down the hall to my room, carpet had so many stains it was gross. It seems the carpet was original to when the hotel was build. It does appear that are trying to replace sections but too late. My bathtub was rusting around the drain. There were black spots in the grout. I will never stay a this LaQuinta again. It is WAY overrated. The only this going for it, is the friendly staff.
Comment from Hotel Management
Jul 29, 2017 by Terri, Hotel Management
I am very sorry your experience with us was not a pleasant one. While we do appreciate the kudos for the friendly staff, we are disappointed that your room was not up to par. We have completed the hallway carpet installation on the second floor of our building and the stairwell carpet and first floor will be completed within the month. We are looking forward to more updates in the rooms as well. Rest assured we are working hard to make you and all future guests happy.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bedford, VA

Good location, near airport

Posted Jul 17, 2017
Comfortable bed, good shower, fitness room, pool...good breakfast. All great things for a business traveler.
Comment from Hotel Management
Jul 17, 2017 by General Manager, Hotel Management
Thanks for choosing La Quinta Inn for your recent stay! Your positive comments will be shared with our team, and we hope to see you again soon!