Ratings based on 1,455 Verified Reviews

3.6 out of 5
70% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2017
Comfy beds. Wished for an auto thermostat. The room was difficult to keep comfortable. Either too hot or cold. Otherwise a nice place
Comment from Hotel Management
Nov 20, 2017 by Terri, Hotel Management
Thank you so much for your review. I do apologize for the issue with the temperature controls. This is something we can troubleshoot and fix and I'll have our maintenance staff take care of this right away.
3 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Good for quick overnight stay

Posted Nov 14, 2017
Hotel was ok. Room was clean and made for quick overnight stay. First room had a broken heater. My room was changed with no problem, but the toilet kept running, some TV channels did not work, and the dead bolt did not engage in the second room. Good breakfast included in price.
Comment from Hotel Management
Nov 15, 2017 by Terri, Hotel Management
Thank you for taking the time to share your comments. I do apologize for the issues you encountered, but please rest assured your experience will be shared with the staff and we'll get these problems taken care of right away.
3 out of 5
by A verified traveler

Good enough for a bed and a shower

Posted Nov 13, 2017
Older hotel. Serves its purpose if you need a bed and a shower. Signal was lost on several lower number TV channels. Wifi was good and free.
Comment from Hotel Management
Nov 15, 2017 by Terri, Hotel Management
Thank you for your comments. I do apologize about the TV channels. We have already contacted our satellite cable provider to address the problem.
2 out of 5
by A verified traveler

Old, dirty, decrepit. Way overpriced.

Posted Nov 12, 2017
Pros: The staff was fine, they do their best with what they have to work with.
Cons: Lower the rate to reflect the condition of the place, although I wouldnt stay in it again regardless of price.
Location: The location is convenient, 12 minutes to downtown and a few fast food places within walking distance.
Room is filthy. No live bedbugs but evidence of past problems. No fire sprinklers in the rooms. Peeling plaster, water stains, loose electrical outlets, boogers wiped on the walls, hairballs in the tub. This should be the cheapest place in town but its not.
Comment from Hotel Management
Nov 15, 2017 by Terri, Hotel Management
Thank you for taking the time to leave your feedback. I am certainly disappointed that we did not provide you with a better experience during your stay, but please rest assured that we are working on making improvements.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel with friendly staff. Close to airport

Posted Nov 11, 2017
Only 10 minutes from downtown. Good parking. Internet is good. Breakfast is ok. Staff is friendly and helpful.
Comment from Hotel Management
Nov 12, 2017 by Terri, Hotel Management
Thank you very much for taking the time to leave your comments! I hope to see you back on your next trip to the area.
3 out of 5
by A verified traveler

Posted Nov 10, 2017
Strange stain in our tub - bathroom was not clean. Some kind of food left around bed and night table - just not very clean.
Comment from Hotel Management
Nov 14, 2017 by Terri, Hotel Management
I am so sorry about the issues with your room! I would greatly appreciate an opportunity to follow up and research this further. If you would please contact me directly at the hotel I would like to do everything we can to address the problem and prevent any future issues.
3 out of 5
by A verified traveler from Utah

Definitely needs an overhaul

Posted Nov 10, 2017
Pros: Breakfast was standard fare, but well stocked. Staff was great.
Cons: On the overhaul, they might consider putting a soap dish of some sort in the bathtub/shower.
The need for a refresh is on the minus side - and I was told it's on schedule for 2018. On the positive side, the staff was very courteous, and made us feel welcome.
Comment from Hotel Management
Nov 12, 2017 by Terri, Hotel Management
Thank you for taking the time to leave your feedback. I appreciate your kudos to the staff. And I assure you we are continuing to work on improvements, even prior to a renovation, to ensure a great stay for all our guests.
1 out of 5
by A verified traveler from philadelphia

Don't stay here

Posted Oct 29, 2017
This hotel was terrible. The bathtub had a dark brown film covering half of it. The coffee maker was located in the bathroom next to the toilet. The room was dirty. You could hear neighbors using the sink. When we told the grey haired woman at the front desk, she didn't say sorry. She only asked if we were the ones "whose bathtub we needed to clean last night". We said no that must have been another dirty room.
Comment from Hotel Management
Oct 31, 2017 by Terri, Hotel Management
I am so sorry about the issues with your room and the response your received when reporting your concerns. Please rest assured your comments will be shared with the staff. We are always working to improve and will do everything we can to make sure we are providing a better experience for our guests moving forward.
3 out of 5
Recommended
for Everyone
by A verified traveler from indianapolis, in

Nice for one night

Posted Oct 27, 2017
Thus was a good option for anyone headed to the airport and needing overnight service. There is a shuttle to the airport and you can leave your car for free parking. The staff did set out a few breakfast items to grab on our way even though we left before actual breakfast hours started!
Comment from Hotel Management
Oct 31, 2017 by Terri, Hotel Management
Thank you for your review.
3 out of 5
by A verified traveler from Bellingham, WA

Pricey for what it is

Posted Oct 24, 2017
Pros: Convenient to the highway. Pets allowed without hassle.
Cons: Overall cleanliness and appearance of the building. Room smelled like smoke.
Location: Great Ethiopian restaurant just a few miles away--well worth a dinner out!
I recently stayed four nights in four different La Quinta hotels while moving across the country. This was the most expensive of the four and the least enjoyable. The general appearance of the hotel was run-down, and in spite of having to sign a strict "no smoking" policy, our room stank of cigarettes. It would have been fine except that it was about 10% more expensive than the next most expensive La Quinta we stayed in. Fine for an airport hotel, but seems to think highly of itself.
Comment from Hotel Management
Nov 1, 2017 by Terri, Hotel Management
I do apologize for the smoke odor in your room. Obviously, this is against our policy, but this is something we should have caught before re-renting the room. I'll be sharing your feedback with the staff to ensure that we are doing a better job of identifying these problems before our guests have to deal with them.