Ratings based on 1,031 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Breakfast

Posted Dec 11, 2017
Very minimal breakfast choices, biscuits and gravy toast cereal pancakes. Milk was bought at a local store and the orange juice was Tang and tables were plastic round that would be used at a graduation party along with the chairs.
5 out of 5
Recommended
for Everyone
by A verified traveler from Midwest

Very nice

Posted Dec 9, 2017
Clean, quiet with great beds and pillows. Very nice.
Comment from Hotel Management
Dec 9, 2017 by Front Desk Manager , Hotel Management
Thank you for taking the time to complete our online survey, we are glad to read such a valuable feedback and we hope to see you again on your next visit to Indy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
The rooms were ok for price. Nothing else to say. Nothing else to say.
Comment from Hotel Management
Nov 29, 2017 by Front Desk Manager, Hotel Management
Thank you for taking the time to complete our online survey, we appreciate your valuable feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

AWESOME HOTEL

Posted Nov 24, 2017
This is one of the best hotels I have stayed in. ITS AWESOME
Comment from Hotel Management
Nov 24, 2017 by Front Desk Manager , Hotel Management
Thank you for taking the time to complete our survey, your feedback is very important to us. We hope to see you again on your next visit to Indy.
4 out of 5
Recommended
for Everyone
by A verified traveler from pittburgh pa

Posted Nov 19, 2017
Clean and comfortable beds and pillow. Great nights sleep.
Comment from Hotel Management
Nov 21, 2017 by Front Desk Manager, Hotel Management
Thank you for taking the time to complete our online survey, we appreciate your feedback.
1 out of 5
by A verified traveler from Houston

Frightening place

Posted Nov 12, 2017
Pros: 0
First of all there was nobody at the check in desk and nobody answered the phone. The carpets were so old they were slick. The room smelled of smoke and urine. Odd people milling about was disconcerting.
Comment from Hotel Management
Nov 14, 2017 by Front Desk Manager , Hotel Management
Thank you for taking the time to complete our online survey. We apologize for not being able to meet your expectations during your recent stay. I've had a serious conversation with my staff to ensure this type of situation would not repeat again. Your feedback is very important to us. We hope to see you again so we can have the chance to provide you with a superior experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from IN

Nice hotel for reasonable price

Posted Nov 9, 2017
Pros: Price, comfort
Cons: Toilet seats kind of nasty
Location: Location great for husband in hospital, zoo , colts game, downtown Indy, airport
Very comfortable bed, love window seat, very clean, restaurant next door
Comment from Hotel Management
Nov 9, 2017 by Front Desk Manager , Hotel Management
Thank you for taking the time to write a review, your feedback is very important to us. We hope to see you again on your next visit to Indy.
4 out of 5
Recommended
for Everyone
by A verified traveler

2 night stay

Posted Nov 8, 2017
Hotel was located 12 miles to IND airport and only 2 exits away. Close to interstate and everywhere we were traveling to. Hotel guest next to us woke us numerous times on the first night. Called the staff and they apologized and solved the problem quickly. Nice stay for a reasonable rate.
Comment from Hotel Management
Nov 9, 2017 by Front Desk Manager , Hotel Management
Thank you for completing our survey. We appreciate your nice words and we hope to see you again on your next visit to Indy.
4 out of 5
by A verified traveler from Chicago

Good for short stay

Posted Nov 7, 2017
Pros: clean room and well lit
Cons: outside needs better housekeeping, lots of empty cups and cigarette butts in planters and ground.
Location: close to airport, short quick drive into Indy.
In town for a show and stayed one night. Nice clean room and brightly lit!
Comment from Hotel Management
Nov 9, 2017 by Front Desk Manager, Hotel Management
Thank you for taking the time to write a review. I appreciate your nice words regarding our clean rooms, your feedback is very important to us. We hope to see you again on your next visit to Indy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
It was good. We have stayed there a couple other times. There was toothpaste on the bathroom wall but everything else seemed clean.
Comment from Hotel Management
Nov 6, 2017 by Front Desk Manager, Hotel Management
Thank you for taking the time to complete our online survey. We appreciate your nice words and we hope to see you again on your next visit to Indy.