Ratings based on 117 Verified Reviews

2.9 out of 5
49% of guests recommend
3.4 Room cleanliness
3.0 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from uk

Reception photo fake.

Posted Oct 25, 2017
Pros: Nothing
Cons: Staff on reception.... clueless.
Location: Noisy location.
The photograph of the reception on Expedia was not the same reception we actually entered. It was dated , and dark and very old. Not like the photographs.
Comment from Hotel Management
Nov 3, 2017 by Ramesh, Hotel Management
Sorry we improve our services
3 out of 5
for Everyone
by A verified traveler from florida


Posted Sep 15, 2017
The hotel is clean and close to the airport. The staff are accommodating the food was good.
Comment from Hotel Management
Nov 3, 2017 by Ramesh, Hotel Management
4 out of 5
for Families
by A verified traveler

Helpful Staff, Shower Broken

Posted Aug 22, 2017
Pros: Location near airport
Cons: Room amenities, bathroom sleepers
The staff were really helpful, they only forgot one room order. The shower was broken, had a fun time trying to stay under shower and the tap.
Comment from Hotel Management
Aug 26, 2017 by Pawan, Hotel Management
Dear Sir Greetings for Day !!! Sorry for inconvenient,we change the room shower thanks for feedback. Thanks Pawan
1 out of 5
by A verified traveler from Los Angeles, CA

a poorly run hotel close to Delhi airport

Posted Jul 28, 2017
Pros: Proximity to Delhi International Airport.
Cons: A better training to the staffs about customer service which does exit presently.
Location: This is a good location for a transit passenger.
Receptionist at the check-in and check-out counter were unhelpful, rude and impolite. I would NOT recommend this hotel to anyone.
Comment from Hotel Management
Aug 9, 2017 by Pawan, Hotel Management
Dear Syed Ashraf Greetings for Day !!! We are Apologize for our reception staff.If you have the time please tell me the issue. Its more important for my business. Thanks Pawan 91 9810660348
1 out of 5
by A verified traveler

Useless hotel

Posted Apr 25, 2017 on Orbitz
Rooms don't look like the way they are on Orbitz. It is another roadside hotel of India which should not be on Orbitz to begin with. Staff is corrupt especially front desk.
2 out of 5
by A verified traveler

Near Airport. Quite an Old Hotel. Economic though.

Posted Mar 5, 2017
Not a Hotel to visit with Family. I just had to sleep over 1 Night so I stayed in this Hotel. Hope to never visit again.
1 out of 5
by A verified traveler

Worst hotel not good for family

Posted Dec 16, 2016
Extremely worst hotel definitely not good for any family group, old building, less lights and rude hotels restaurant staff and they provide good services only for VIP, only ok part of hotel is receptionists and room cleaning staff.
1 out of 5
by A verified traveler


Posted Aug 26, 2016
filthy room, not cleaned for years, stains & hair in the bed. Mosquito and cockroaches everywhere. Used soap and shampoo in the bathroom. Strong urine stench in the toilet. Very strong cigarette smell in NONsmoking room. No key for the room, one master key which opened 30 other rooms with the domestic staff. No wifi at all, when asked they said it's not working for the past 2 days. Very rude and arrogant reception staff. Breakfast - sight of it made us sick, unclean utensils. We literally ran away from this hotel early in the morning. Want to experience hell, choose this hotel. All the best.
Comment from Hotel Management
Sep 13, 2016 by Pawan, Hotel Management
Dear Sir Sorry for inconvenience,i personally feel you stay in our hotel not comfortable .My speak to all my staff and take action because its not good for the business thanks for suggestion & feedback
2 out of 5
by A verified traveler


Posted Jan 14, 2016 on Hotels
I was staying in a hotel different from what was mentioned in the online booking. The hotel manager (owner?) did not find my reservation, so he called up a hotel (supposed to be an extension of Hotel Saptagiri, but with a different name) and asked them to move me bag and baggage to that hotel. The stay was relatively comfortable, but the sink was not draining at all and the toilet seat was falling from its place all the time. The TV was not working and so were a couple of lamps. For the low price of one night, it was not bad to stay here, but I think the hotel is not suitable for those who would like to spend a quality time in a cosy place. The staffs were quite polite and helpful.
2 out of 5
by A verified traveler

Disgusting service

Posted Dec 8, 2015 on Wotif
Beautiful hotel but terrible staff. Rooms were dirty with complimentary shampoo bottles open and 3/4 empty from the last guests. No drinking water provided, and not provided on request. No room key/ card, the staff use folded paper in the room to power the lights and have to let you into your room each time you leave. Porters stood back and watch us struggle with our bags during check-in and only took them once in the lift, then expected a tip!! The last time we stay at Hotel Saptigiri!!