Ratings based on 10 Verified Reviews
2.5 Room cleanliness
2.4 Service & staff
2.5 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice placePosted May 9, 2015 on Hotels
Internet failed for several hours but the manager kindly compensated by giving a free taxi to the airport
by A verified traveler
Really Quite ShockingPosted Apr 15, 2015 on Hotels
This was a really bad experience. Firstly when we arrived they could not find the voucher from Hotels.com. With all my experience of using this company this has never happened before. After a good 30 mins I sorted it. I had booked a super delux room, with an extra bed. Instead of a 'put you up'. we got a mattress on the floor.When I asked for a bed they did not have one. the sheets were filthy and it took 3 attempts before we got clean sheets. We got moved to what I had booked, still no extra bed and this time the room was so dirty and had no key to the door ! I booked this hotel as it was near to Delhi airport and we were flying out the next morning. It really was quite shocking!!
for Business Travelersby A verified traveler
It was goodPosted Feb 18, 2014
Comfortable stay. Very friendly staff and good food. Clean rooms
by A verified traveler from Wiesbaden
Never againPosted Mar 29, 2011
Although the map shows a location about 500 yards away the hotel is located directly at the Delhi - Jaipur highway. It is a extremely loud and filthy hotel. I was told the pick-up charge from the airport is INR 300, they charged me INR500.
by A verified traveler from Algiers
For these conditions, stay at a hostelPosted Mar 10, 2011
Our room had evidently not been cleaned in months. The sheets were dirty, the pillow case had clearly been recently slept upon by some unwashed and hirsute individual, and the duvet featured both unidentifiable yellow stains, and more readily identifiable blood stains. We asked to change sheets, and the bellhop complied immediately. However, when he removed the old ones, we noticed behind the bed, some kleenex, a cigarette butt, a great deal of dust, and one of the largest hairballs I have ever seen. We asked to change rooms. The second room was better, but still had stained sheets and piles of dust. We waited while they cleaned it. Although a major improvement in terms of cleanliness, we found out later that the shower did not work properly. By this time we were too tired to address the issue. On the plus side, the staff was responsive, and the state of the hotel is probably not entirely their fault. The flat screen TV appears to be new, and the free wireless is what I am using to write this review. Overall, though, best to give this one a miss.
by A verified traveler from England
Hotel Venus - Poor ExperiencePosted Jan 3, 2011
Hotel Venus - overall, for 3 star was of a poor standard compared to other like hotels in the area. We were warmly welcomed at Reception, the serving staff were very courteous and could not do enough for you. However, they are let down by the poor infrastructure and lack of good management by senior staff. Our room had no hot water, the bedding was stained, the walls have dirt marks, the electrical sockets 3 out of 5 sockets did not work. The bedside lamp was without a bulb. After complaining, we were moved to [supposedly] a better room. The only improvement was that we had hot water. Although the bed linen did not have stains, it had holes due to wear and age. The white bath towels had a Grey and old look about them, much like the bed linen. There aren't spa baths as advertised. The management staff try every opportunity to over-charge us. Taxis booked through the hotel were grossly over-priced compared to local taxis outside the hotel. I urge Expedia to remove this hotel off their list, if I could, I would have checked-out into a neighboring 3-star hotel hotel nearby. All in all, a poor hotel experience.
by A verified traveler from New Zealand
Flat screen TV...not make up for cold room, unpleasant service and no hot waterPosted Dec 31, 2010
Although this hotel was clean and convenient to the airport and has mod cons such as flat screen tvs, good double glazing (as beside busy highway), the attitude of the night staff, no hot water coupled with a cold room (I know this is standard in North India in the winter) undermined what otherwise would have been a good choice for our last night before flying out the next day. The price was meant to include break fast which did arrive as 2 pieces of buttered toast and warm coffee. The day staff on check out did seem to be more professional though.
by A verified traveler from AUS
Acceptable, close to the airport but look out when they over charge you to get back to the airportPosted Nov 21, 2010
The Hotel was nice with a clean nice room and attached toilte. The Check in staff were nice and coureous. They do not have a breakfast room but breakfast was delivered to my room and very promptly. I did not have any other meals at the hotel. The only negative comment i have is that they treid to charge me twice the going rate for a cab back to the airport. Need;ess to say i diod not take up there offer and I got a cab out the front of the hotel for the regular fare. The hotel is perfect for a overnight stay near the airport. There was little to no aircraft noise in my room even though we were a 5 - 10 minute travel to the airport.
A éviterPosted Jan 11, 2013 on Hotels
Accueil sinistre, hotel sale.
by A verified traveler
Alleen voor overnachting in hoge noodPosted Jan 11, 2011 on Hotels
Geen verwarming in kamer - geen slot op deur - geen ontbijt: voor dit geld moet je eigenlijk ook niets meer verwachten - voor mij geen VENUS meer.