Exterior

Reviews of Première Classe Tours Sud - Chambray-lès-Tours

1 out of 5
Première Classe Tours Sud - Chambray-lès-Tours
36, rue de Joue, Chambray-les-Tours, Indre-et-Loire

Reviews

7.0

Good

Rating 10 - Excellent. 118 out of 581 reviews" "
Rating 8 - Good. 204 out of 581 reviews" "
Rating 6 - Okay. 146 out of 581 reviews" "
Rating 4 - Poor. 76 out of 581 reviews" "
Rating 2 - Terrible. 37 out of 581 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Exactly what you want in this price range. An ensuite bedroom next to motorway and shops. Breakfast was very cheap we were too late for croissants but plenty of options. Pet friendly
Stayed 1 night in Jul 2023

4/10 Poor

Stephen

Liked: Staff & service, room comfort
Disliked: Cleanliness
None too good
On arrival at approximately 14.15 I checked in with reception and was given my key by a very nice gentleman who unbelievably remembered me, when exiting reception I noticed my room and others were still being cleaned and heard the cleaner shouting at a customer for some reason, when I eventually entered my room I found that only one very small towel had been left for my use when looking at the said item it looked very dirty so needless to say no shower or wash was had, the breakfast next morning left a lot to be desired as very little to choose from, I don’t think I will be staying again.
Stayed 1 night in Nov 2022
Response from The Reception. on Dec 26, 2022
Dear Sir,We are apologize for the problem as you met during your journey in our hotel.Best Regard

10/10 Excellent

Stephen

Stayed 1 night in Oct 2022
Response from Eric on Jan 11, 2023
Bonjour,Merci pour cette jolie note.Au plaisir de vous accueillir à nouveau dans notre établissement.Bien cordialement,Eric

8/10 Good

Diogo, MITCHAM

Traveled with partner
Liked: Cleanliness, staff & service
Easy access. Close to Burger King and Lidl and a short drive to the town centre. Nice hotel to sleep for a night on our way to Spain. Free parking and lots of spaces available. Breakfast was ok, nothing special but for the price it was ok.
Stayed 1 night in Aug 2022
Response from eric on Aug 30, 2022
Bonjour, Nous vous remercions pour ce commentaire positif vis-à-vis de notre établissement. Bien Cordialement. La Réception.

8/10 Good

Kenneth, horseheath

Traveled with group
Liked: Cleanliness, staff & service
Simple low cost accomodation. Staff were friendly and helpful. Don't expect too much and be pleasantly surprised.
Stayed 1 night in Oct 2021
Response from eric on Oct 22, 2021
Bonjour, merci pour ce gentil commentaire au plaisir de vous accueillir à nouveau dans notre établissement cordialement, la réception

6/10 Okay

Azzeddine

Traveled with family
Liked: Staff & service
Stayed 4 nights in Aug 2021
Response from eric on Sep 25, 2021
Bonjour, Nous accusons réception de votre message. Et sommes sincèrement navré pour les désagréments rencontré lors de votre séjour. Et allons mettre tout en oeuvre afin que cela ne se reproduise pas. Bien Cordialement. La Réception.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WA SHUT when we arrived, no where to sleep!
The hotel was simply closed when we arrived. We were not told and left without accommodation at 8pm at night after a 16 hr journey. Will NEVER book another Premiere Classe ever again.
Stayed 1 night in Dec 2020
Response from Eric on Dec 19, 2020
Bonjour, effectivement, notre hôtel était fermé ce jour là et tous les sites de réservations étaient fermés mais hôtel.com est passé outre ce qui est inacceptable. Nous sommes désolé pour ce désagrément indépendant de notre volonté. Cordialement, la réception

2/10 Terrible

Abu Bakarr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for stay over 1 day
If you are going to be staying for over 2 days, then this is not the hotel for you. They don't offer housekeeping while you are still checked in.
Stayed 7 nights in Jul 2020
Response from rico on Sep 3, 2020
Cher client, merci d'avoir séjourné dans notre établissement Cordialement, la réception

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from eric on Mar 25, 2020
Merci pour votre gentil commentaire et pour vos remarques qui seront transmises au service concerné Cordialement la réception

6/10 Okay

Verified traveler

Traveled with family
You get what you pay for here, it’s very cheap and so is the room but for what your paying it’s perfect for a stop over night while your traveling
Stayed 1 night in Sep 2019
Response from RICOU on Oct 29, 2019
Bonjour, merci d'avoir pris le temps pour vos commentaires qui seront transmis au service concerné cdt la réception

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Greyham

Liked: Cleanliness, property conditions & facilities, room comfort
A trip to the Loire.
Very pleasant trip to Saumur assisted by excellent weather! Hotel is a good 15 minute walk from station but staff very willing and helpful.
Stayed 1 night in May 2019
Response from eric on May 29, 2019
Hello, thank you for your good remarks that will be sent to the service concerned Best regard the réception

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Jan 2019
Response from corinne on Jun 13, 2019
Dear Sir, thank you for your friendly coment best regards reception

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2018
Response from corinne on Jan 6, 2019
bonjour, nous sommes désolés que votre séjour ne se soit pas bien déroulé nous tranmettrons vos remarques cdt la réception

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine, would stay again
Everything was fine. Room was clean. Breakfast was as usual in Premier classe. ‭Breakfast area was very clean and bright
Stayed 1 night in Jul 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and cheerful
We've stayed in Permier-Classe hotels/motels previously so knew what to expect. For under £30 for the night you get a reasonably comfortable double bed, space for a travel cot, air conditioning, cubicle shower/toilet/sink. For approx. £11 extra a decent breakfast is available. Staff were friendly and helpful. Italian restaurant 200m up the road is very good for dinner.
Stayed 1 night in Jun 2018

8/10 Good

Marie, Victoria, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
small room hotel
The room was extremely small. The washroom had to be used with the door left open or your knees slammed it it. Very disappointing!
Stayed 1 night in Sep 2017

4/10 Poor

john

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs TLC
The hotel has seen better days it's tired and run down , it's battered and bruised through years of a lack of maintenance . The pillows I wouldn't let a dog sleep on and the bed was bowed in the middle ( so you ended up rolling together ) my wife also pointed out that the bed legs were bent and that the extractor in the bathroom didn't work . This is a ground floor room number 45
Stayed 1 night in Oct 2017

4/10 Poor

Michael, Natick, MA

Liked: Staff & service
Disliked: Cleanliness, room comfort
A lot of cockroaches; shower cabin is not good
A lot of cockroaches, even in the bed; shower spot is small and doesn't look clean
Stayed 1 night in Jul 2017

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Due to both of us being disabled would have preferred to have been on the ground floor

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good overnight stop
restaurants nearby within walking distance, room clean.

6/10 Okay

Lauren, Perth, Australia

Liked: Cleanliness, staff & service, room comfort
Basic accommodation out of Tours
Hotel room was basic, but clean. Small bathroom. Location about 40 minutes by public bus from Tours city centre. If you have a car or dint mind public transport the hotel is fine, but I wouldn't recommend it if you want to be near Tours city centre.

10/10 Excellent

BRIAN, Hull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter
Stayed overnight on way to Spain

8/10 Good

gary, Gilberdyke

Liked: Cleanliness
Regular stopover
Regular stopover, good value.

4/10 Poor

christine, cardiff

Disliked: Cleanliness, property conditions & facilities, room comfort
down at heel
This is our second stay here. This room was less attractive than earlier stay (and that was not brilliant). Desperately in need of a makeover. The later build hotels are brilliant. Though not outright dirty it was grubby. No power point on desk for computer.

8/10 Good

Brian, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities
Good overnight stop.
Perfect for an overnight stop. Close to restaurants and motorway. Friendly and helpful staff on front desk.

4/10 Poor

Patricia, Valencia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
We have used Premiere Classe Hotels many times but will not use this one again. The shower much too small with the curtain that clings to you. Breakfast not bad for the price.

4/10 Poor

Dan, Perth, Australia

Liked: Cleanliness, staff & service
Disliked: Room comfort
You get what you pay for, don't expect any comfort
We stayed for two nights. The first night, I just couldn't sleep at all. BE WARNED! They use 1000% polyester sheets! Seriously, one minute after your cover up you sweat like a dog! Uncover yourself, you freeze from the aircon. Choose one! By 3am, I chose to go sleep in the car. Was a lot more comfortable. The mattress was tough as a rock too so the reclined car seat was a luxury by comparison. Second night I didn't cover up, just wore long trousers for warmth. I suppose the price was cheap, so you get what you pay for. The breakfast, very basic. 4.95 euros gets you a buffet that consists of a nutella toast.... Otherwise rooms were clean. One positive I suppose. They were tiny though. The bathroom was smaller than on our yacht, seriously!

10/10 Excellent

Dean, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
We were very happy with our stay here. The room was updated and very clean. Our room had a queen bed below and a child-sized bunk above. The underground parking was a nice touch with elevator access to and from the floors. The neighborhood was pretty decent with tons of shopping and restaurants to suit your needs. It was close to Paris without being in Paris. We would consider staying here again on our next trip to France.

8/10 Good

Jimbo, Bournemouth UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an overnight stop
Close to local restaurants and the hotel has vouchers on offer to help save some moneywhen eating in them. Typical rooms sleeping upto three people, with a 'module' type ensuite. Basic but comfortable for a night. Breakfast was a typical contiental affair, plenty for all. Plenty of free parking around the hotel.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cheap and (not so) cheerful
We stayed here on the way home to England and mistakenly thought this was one of the Premiere Classe hotels that had been upgraded, it wasn't and looked (and was) very tired. My kids are a little older now and the bathrooms etc. seem much much smaller than they used to. Also, we may have been unlucky but this hotel was very very noisy with people talking loudly outside after midnight and soon after six in the morning. The good points are that the rooms are air conditioned, it's cheap, and the lady at the desk couldn't have been more helpful. However, my advice would be to pay a little bit more and base your journey around where ACE Hotels are as we stayed in one in Poitiers on the way down through France and it was excellent and comparitively luxurious!

6/10 Okay

Hanan, Israel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Very inexpensive but minimal amenities
A very efficiently constructed and managed hotel in order to get the lowest price. The rooms are tiny and it is obvious that someone thought of all the ways to save money. In most cases the solutions he found are OK. Very suitable for businessmen without much luggage, not very good for a common tourist.

10/10 Excellent

Lora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Prima prijs kwaliteit
Stayed 1 night in Mar 2024

6/10 Okay

Christèle

Liked: Cleanliness, staff & service
Bonne literie, tres bien dormis. Seul problème la douche. Impossible de régler la température.
Stayed 1 night in Mar 2024

2/10 Terrible

Ivan

Stayed 5 nights in Feb 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Philippe

Liked: Room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Sandrine

Traveled with family
Liked: Staff & service
Le thermostat de la chambre avait été laissé à 30 degré…. Et je ne l’ai pas vu…!Trop chaud pour dormir.. très bon accueil par contre
Stayed 1 night in Dec 2023

2/10 Terrible

Maeva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Alain

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from eric on Nov 24, 2023
Monsieur, Nous vous présentons nos plus sincères excuses pour les soucis que vous avez rencontrés lors de votre séjour chez nous. Bien Cordialement. La Réception.

4/10 Poor

alexandre

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023
Response from eric on Nov 24, 2023
Monsieur, Nous vous présentons nos plus sincères excuses pour les soucis que vous avez rencontrés lors de votre séjour chez nous. Bien Cordialement. La Réception.

8/10 Good

Josiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from eric on Nov 24, 2023
Madame, merci pour cette belle note.Au plaisir de vous accueillir à nouveau dans notre établissement.Bien cordialement

6/10 Okay

Erika Aline

Traveled with group
Disliked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from eric on Nov 24, 2023
Madame, Nous vous présentons nos plus sincères excuses pour les soucis que vous avez rencontrés lors de votre séjour chez nous. Bien Cordialement. La Réception.

6/10 Okay

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Attention la concurrence marque des points
La literie etait moyenne, matelas affaissé, obligé de dormir en sens inversé pour plus de confort. Television mal orientée par rapport au lit d'ou une vision partielle de l'écran de plus seulement trois chaines de réglées sur le bouquet proposé En revanche accueil parfait par le gardien de nuit.
Stayed 1 night in Oct 2023
Response from ERIC on Oct 30, 2023
Monsieur, Nous sommes sincèrement navrés que certain éléments aient perturbés votre séjour chez nous. Bien Cordialement. La Réception.

6/10 Okay

Françoise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from eric on Oct 30, 2023
Madame, Nous sommes sincèrement navrés que certains éléments aient perturbés votre séjour chez nous. Bien Cordialement. La Réception.

8/10 Good

Loïc Stéphane

Stayed 1 night in Oct 2023
Response from eric on Nov 24, 2023
Monsieur, merci pour cette belle note.Au plaisir de vous accueillir à nouveau dans notre établissement.Bien cordialement

6/10 Okay

Jérémy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Oct 2023
Response from eric on Oct 24, 2023
Bonjour,Merci pour ce gentil commentaire.Cordialement,La réception

8/10 Good

Aurore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from eric on Oct 19, 2023
Bonjour,merci pour cette belle note et au plaisir de vous accueillir à nouveau dans notre établissement.Bien cordialement,La réception