Front of property

Reviews of Domaine de la Tortinière

4 out of 5
Domaine de la Tortinière
10 Route de Ballan, Veigne, Indre-et-Loire

Reviews

9.4

Exceptional

Rating 10 - Excellent. 280 out of 370 reviews" "
Rating 8 - Good. 72 out of 370 reviews" "
Rating 6 - Okay. 13 out of 370 reviews" "
Rating 4 - Poor. 4 out of 370 reviews" "
Rating 2 - Terrible. 1 out of 370 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAM

Stayed 2 nights in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly wonderful place to stay fabulous dining staff very friendly and helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing chateau - best of all the ones we stayed so far! Julie at the reception was particularly nice.
Stayed 1 night in Aug 2023

6/10 Okay

Patrick

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The restaurant was superb; food was delicious. The grounds are beautiful and relaxing. Nice pool, needs more pool furniture as it was all being used and we had to sit on the ground on a towel. Check in was interesting. I booked for 2 rooms as we were travelling with friends. I completed a pre-check in form and shared we were on our honey moon. I pre-paid for both rooms in advance. Upon check in, our friends were told they got a room upgrade. Although the couple that booked and paid for it and was on their honeymoon didn't. We had prebooked and confirmed a taxi through the hotel in advance as we had a wine tour we would be taking out of Tours. The taxi never showed. The receptionist wasn't very helpful in the morning as we waited and waited. We ended up taking our car to the tour office at the last minute, otherwise we'd be out 1000 euro. As such one of our colleagues had to then drive and could not participate in the wine tasting. There was no accountability taken by the hotel staff, just a dismissal, "oh well, no big deal you made it to your tour anyway." As a result of the change in plans due to the driving we opted to cancel our dinner plans and return to the hotel for dinner. They couldn't accommodate us until 9pm. The answer was "well you don't have a reservation" naturally. we didn't as our plans were to dine in the city and take a taxi. Room service and restaurant bills were wrong at check out and need sorting. Feels more like a B&B than a 4 star hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed a couple of days with my wife and daughter on this beautiful property. Staff were very professional and helpful, and put up with my attempt at speaking French, although most of the staff did speak English. We had dinner at the restaurant on the outside patio on a perfect summer evening in July, and each of us were more than delighted with the quality of the food and service. We stayed in the westernmost outbuilding which was a charming farm house with about 5 units. Our ground floor suite had its own small deck with a patio table and two chairs which opened out onto a secluded lawn area. If there are any negative comments to make, being very picky, I would mention that the area of the property where our deck opened did receive some traffic noise from a nearby highway as well as the occasional train swooshing by, however, it was only really apparent during “rush hour” and not at all audible indoors. Our first day at the property was picture perfect - a perfectly clear and warm day and evening, and it culminated with fireworks coming from nearby towns, as it was Bastille Day! The property is on the upper rim of a river valley and the views over the canopy of lush forest stretch beyond the town of Montbazon, with other chateaux also visible in the distance. The pool was very clean, heated and well maintained with nice loungers and umbrellas. -To sum up, a very beautiful, relaxing place, to which I would love to return one day!
Stayed 2 nights in Jul 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful small castle amazing views, pool. great dinner breakfast views staff. Free parking. Clean Nice rooms. Historic. Referring everyone!
Stayed 1 night in Jun 2023

10/10 Excellent

santiago

Stayed 1 night in Jun 2023

10/10 Excellent

Alain

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Eric, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful hotel, nice spacious room. Staff very helpful and pleasant. Excellent breakfast and dinner. Very close to Tours center, yet very pastoral.
Stayed 2 nights in May 2023

8/10 Good

Barbara, Lone Tree

Stayed 1 night in May 2023

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Respite
The stay was first class! Beautiful grounds, spacious rooms, delicious food and great service!!
Stayed 1 night in May 2023

8/10 Good

Kelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very nice staff, and excellent food and drinks!
Stayed 1 night in Apr 2023

8/10 Good

Tze Ling

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
traditional chateau with helpful staff
Stayed 1 night in Apr 2023

10/10 Excellent

GUSTAVO, Chula Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preciosa propiedad, el personal muy amable, la habitación muy amplia, unas vistas hermosas al Valle de Loira. Cenamos y la comida muy buena, el personal amable. Desayuno muy bien también. Para regresar.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Stayed 2 nights in Oct 2022

6/10 Okay

philip, the woodlands tx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible and expensive food
Stayed 1 night in Oct 2022

10/10 Excellent

Anne, Napa

Stayed 3 nights in Sep 2022

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, charming rooms, and wonderful staff. It definitely makes you want to go back.
Stayed 1 night in Sep 2022

10/10 Excellent

Sharon, Tenafly

Stayed 3 nights in Aug 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely chateau hotel. Wonderful staff, comfortable rooms and great pool. Just be aware that there is no elevator. From the restaurant to my room on the second (in Europe, third floor) it is a serious climb. If you are not really fit, make sure you get a room on a lower floor. It’s a wonderful place
Stayed 3 nights in Aug 2022

10/10 Excellent

Reyaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is just adorable. We enjoyed walking the grounds the next morning. It rained that evening and morning so we did not use the pool but it looked lovely. Staff was very friendly and helpful. We ate dinner there but I felt it was overpriced and not amazing like you would expect from the prices. The cheese plate though was exquisite. Go there to just order that and a drink.
Stayed 1 night in Jun 2022

10/10 Excellent

susan, Corsham

Liked: Cleanliness, staff & service
Fabulous chateau and very welcoming staff
Stayed 1 night in Aug 2022

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful places I have ever stayed. Restaurant for dinner was fabulous! Merci!
Stayed 2 nights in Aug 2022

10/10 Excellent

Jacqueline, Ottawa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old chateau in gorgeous setting. The grounds are lovely and the rooms clean and comfortable .
Stayed 2 nights in Jul 2022

10/10 Excellent

John, Fitzroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picturebook Chateau to stay at...
Stayed 1 night in Jul 2022

8/10 Good

richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Château
Room nice and the chateau is beautiful. Restaurant is too expensive and the menu is the same and small each night. Spent too much time of presentation and not enough on content. No salad on dinner menu and no specials on a spring menu.
Stayed 2 nights in Jun 2022

10/10 Excellent

Bernice

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very quaint and clean. Wonderful service!
Stayed 3 nights in Jun 2022

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true hidden gem - great for families or just couples. We stayed there in our way back through tours. A little out of the city- but beautiful walking in n the forest and down along the river. Great pool and amazing food and service!
Stayed 1 night in Jun 2022

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so beautiful and such an experience in itself. But it made an excursion of castle viewing so much nicer knowing that we were going back to our own little castle to stay in. The bed was very comfortable, the upgraded suite was such a treat after the incredibly small Hotel we stayed at in Mont Saint Michel (even if it was on the Mont) and now our tiny hotel in Paris. I am still dreaming of my stay at Domaine de la Tortiniere. It was my favourite part of my France vacation!
Stayed 2 nights in Mar 2022

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place nice and quiet plenty of land for your dog to run and burn off some energy
Stayed 1 night in Nov 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tours
great one-night stopover in a beautiful location. proprietor and his staff couldn't have been more helpful.
Stayed 1 night in Jul 2021

10/10 Excellent

Will, Oxford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, facilities and rooms. Very friendly staff that would do what they could to help. We thought there could be a language barrier, but all of the staff spoke perfect English.
Stayed 1 night in Aug 2020
Response from AO on Sep 22, 2020
Dear Will, Great review, thank you so much ! hope to see you again in the future

10/10 Excellent

Devin

Stayed 2 nights in Mar 2020

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay! The place was beautiful.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good city get-away location, some staffs' attitude are better than others. Food choice can be limited, so do expect to have a car to stay at this hotel.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. The rooms are clean, spacious and beautiful and the staffs are very friendly and helpful. We would definitely recommend this and would absolutely stay here again.
Stayed 1 night in Oct 2019

10/10 Excellent

CamVan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great chateau
Amazing hotel chateau! So pretty and great price! Will plan to come back
Stayed 1 night in Oct 2019
Response from Anne and Xavier OLIVEREAU on Oct 28, 2019
Dear CamVan, What a pleasure to read you ! It is a real pleasure to see that we did reach your expectations ! Thank you for the enthusiasm that is our reward! We will be happy to welcome you again!

10/10 Excellent

Michael

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and landscaping. Great view from restaurant/ breakfast room. Near all the chateux we wanted to visit in the Loire Valley
Stayed 2 nights in Oct 2019
Response from Anne and Xavier OLIVEREAU on Oct 28, 2019
Thanks a lot for your comment. We are happy you enjoyed your stay.

10/10 Excellent

Emma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Anne and Xavier OLIVEREAU on Oct 28, 2019
Thank you for your charming comments which are the best gratitude! Looking forward to the pleasure of welcoming you again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exploring the Loire Valley
Our chalet on the property was beautifully decorated. Lovely grounds! Not many restaurants in the immediate area. The chateau had a lovely restaurant for breakfast and dinner, but somewhat expensive. Great jumping off place to visit historical chateau and castles.Beautiful views from the chateau terrace.
Stayed 5 nights in Oct 2019
Response from Anne and Xavier OLIVEREAU on Oct 28, 2019
Dear William, Thank you for your comments. Our prices include the quality of the service but also the fact of being in a Chateau, with a park of 15 ha. Looking forward to the pleasure of welcoming you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and hotel! It was a great relaxing time and the staff were very friendly and accommodating.
Stayed 3 nights in Oct 2019
Response from Anne and Xavier OLIVEREAU on Oct 28, 2019
Thank you very much for your comment. All the team is happy you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the splurge.
What a delightful experience! We decided to splurge and stay in a Château since we were going to the Loire Valley, and were so glad we did! Our room was in one of the cottages, so it was quiet and felt like we had our own house. The breakfast at the Château was wonderful, particularly for the view. Outstanding service as well! Great proximity to Tours and the chateaux.
Stayed 3 nights in Aug 2019
Response from Anne and Xavier OLIVEREAU on Oct 28, 2019
Dear Lisa, It is a real pleasure to see that we did reach your expectations ! Thanks a lot for your comment. We try every day to do our best in all parts of the Hotel. We hope to see you again.

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Anne and Xavier OLIVEREAU on Oct 15, 2019
What a pleasure to see that we did reach your expectations! We hope to see you again in the future

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
The room was extremely small. We were not in the main building and the bathroom had cobwebs. The toilet and sink area were on different sides of the room, very inconvenient. We were also charged 40 euros more than the quote for the 3 night stay.
Stayed 3 nights in Sep 2019
Response from Anne and Xavier OLIVEREAU on Oct 15, 2019
We thank you for your comment and we are very sorry that your stay did not reach your expectations. It is true that we have more rooms located in our pavilions than in the Château itself, but there is no difference of comfort or decoration and our pavilions are older than the Château itself. It is very clearly specified on EXPEDIA that your room could be in the cottages which are older buildings than the Château itself We understand that you expected to stay in the Château. We are sorry that you did not say it to us upon arrival as we would have been pleased to find a solution for you to be in the Château. Regarding your bill, we may have made a mistake but again, you should have told us upon departure so we could have checked on the room rate. We hope that next time, if you come back we will reach your expectations which is always our aim.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Anne and Xavier OLIVEREAU on Oct 15, 2019
Thanks a lot for your comment. We are happy you enjoyed your stay.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the right stuff!
Beautiful property. Gracious and helpful staff. Delicious food.
Stayed 3 nights in Sep 2019
Response from Anne and Xavier OLIVEREAU on Oct 15, 2019
Thank you so much for your comment. All the team does the best for our guests and your comments encourage their efforts. We hope to see you again.