Superior Twin Room | Pool | Outdoor pool, sun loungers

Reviews of Comfort Hotel Manaus

3 out of 5
Comfort Hotel Manaus
Avenida Mandii, 263, Distrito Industrial, Manaus, AM

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 89 reviews" "
Rating 8 - Good. 40 out of 89 reviews" "
Rating 6 - Okay. 8 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Filipe Barrozo on Mar 29, 2023
Boa tarde sra Michelle,Primeiramente agradecemos sua opinião e sua disponibilidade e em expor sua opinião. Continuamos nos esforçando para prestar o melhor atendimento sempre a fim de encantar nossos clientes. Esperamos você e sua família para uma outra oportunidade. AtenciosamenteFilipe Barrozo

4/10 Poor

Peter

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Upon checking in we were informed of a R$84 service fee even though we had reserved and paid in advance through Expedia. Then we were informed that the pool was closed for the day. The check in process took about 25 minutes and then they were unable to give us key cards for our room. Each time we wanted to get into our room someone from the hotel had to go with us to let us in. At 10:30 pm at night someone knocked on our door to give us a key card. Other than this, everything else was great.
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is well away from centro, but a cab ride of about 25 reals puts you downtown. the somewhat out of the way location makes it a safer place to stay.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way location, but quite adequate if you are going to out on tours or business most of the day.

6/10 Okay

Tiao, Jundiai sp

Liked: Cleanliness, staff & service, property conditions & facilities
Only to sleep , soso Good hotel but bad location
The hotel is clean with good breakfast, but courtains are not all blackout , in the early morning light leaks by side extremes , the street in front is a dirty place with trucks stopped and ladyboys walking doing prostitution

6/10 Okay

Dylan, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms, but clean. Rooms on top floor hot during the day. Nice small pool. Slightly overpriced for size but good. Pretty close to airport, in quiet neighborhood.

8/10 Good

Pat, Midwest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight before cruise......
We were very late in arriving but front desk staff person was there to help us. There seemed to be confusion over payment already made to Expedia but when we checked out it appeared to be straightened out. Room was warm initially but cooled down nicely. Breakfast was outstanding with many choices.

2/10 Terrible

Gawgaw, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel for North Americans
Room was stifling hot on entering it and it took hours to cool down. Ruined a night's sleep. If I could get my money back I would. Just like staying in a hostel!!!

10/10 Excellent

Lucas

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

DHANE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local tranquilo, ótima acomodação e café maravilhoso
Stayed 2 nights in Oct 2023

10/10 Excellent

DAVID

Stayed 6 nights in Sep 2023

6/10 Okay

Carlos

Business traveler
Stayed 3 nights in Sep 2023

10/10 Excellent

Walma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Barbara - Vendas Comfort Hotel Manaus on Aug 28, 2023
Prezada Walma. Agradecemos a avaliação de sua estada conosco.Saiba que para nós é gratificante realizar um serviço de qualidade e sermos reconhecidos por isso. Esperamos ansiosamente por seu retorno ao nosso hotel, estaremos lhe aguardando em breve. Até mais!

8/10 Good

Ana

Stayed 1 night in May 2023

10/10 Excellent

Dayro

Stayed 1 night in May 2023

10/10 Excellent

LUCIANO F

Stayed 1 night in Apr 2023
Response from Reservas on May 16, 2023
Boa tarde sr. Luciano,Grato por suas considerações. Esperamos você em oportunidades futuras.

6/10 Okay

Marcelo

Stayed 1 night in Dec 2022

2/10 Terrible

José Gustavo

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Melhorar conservação e limpeza do APTO
Fiquei duas diárias, no primeiro dia para o segundo não arrumaram e não arrumaram o quarto, os lençóis e fronhas muito velhos até rasgados, acredito que não voltarei mais, o pessoal do hotel todos em todos os setores são muito bons, o café da manhã muito bom, estrutura para trabalho e reuniões muito bom também!
Stayed 2 nights in Mar 2022

6/10 Okay

jefferson

Stayed 3 nights in Feb 2022

6/10 Okay

Thalita Ramires

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Vinícius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Lino

Stayed 1 night in Dec 2021

8/10 Good

PAULO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício
Muito bom hotel, um pouco afastado de restaurantes e shoppings. Tentaram cobrar taxa de serviço além do valor pago pela reserva. Não paguei por ser opcional e estar incluído no preço, conforme informado no site Hotéis.com.
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sugestão
A estadia foi boa. Consegui descansar e aproveitar a piscina no fim da tarde. Só tenho uma sugestão pro café da manhã, que seria disponibilizar uma sanduicheira ou microondas pra esquentar o pão. Acredito que a maioria prefere um pão quentinho pela manhã
Stayed 1 night in Jul 2021

10/10 Excellent

LEIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As acomodações são boas, atendimento muito bom e café da manhã ótimo. Certamente voltarei ao hotel.
Stayed 3 nights in Mar 2021

10/10 Excellent

Diogo

Stayed 11 nights in Mar 2021

10/10 Excellent

Diogo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveler

Business traveler
Bom
Stayed 1 night in Feb 2021

10/10 Excellent

FRANCISCO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente hotel
Hotel mto mto bom; Local; Atendimento; Cafe da manhã, Serviço de Guarto.... etc... só elogios
Stayed 7 nights in Jan 2021

8/10 Good

Kleber

Stayed 2 nights in Jan 2021

8/10 Good

Alexandre

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bom custo-benefício
“Hotel de rede”. Boa cama, bom chuveiro, silencioso, A/C ok. Possibilidade de quarto conjugado. Sem luxo, localizado em distrito industrial. Café-da-manhã poderia ser melhor mas OK. Custo-benefício muito bom para Manaus se usar só para dormir.
Stayed 2 nights in Jan 2021

10/10 Excellent

Artur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

tatiana

Stayed 2 nights in Dec 2020

8/10 Good

Higino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

8/10 Good

Antonio Jose Bonifácio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Hotel vonfortavel e atendeu nossa expectativa, atendimento conforto e limpeza
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2020

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício
Bom custo benefício.
Stayed 2 nights in Jul 2020

10/10 Excellent

Luiza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Deborah Cordeiro on Apr 7, 2020
Sra. Luiza, Queremos agradecer por haver dedicado parte do seu tempo para nos avaliar. Ficamos realizados em saber que conseguimos lhe encantar com nosso atendimento e com as facilidades que o hotel oferece para lhe proporcionar um maior conforto! Esperamos lhe rever brevemente!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Moderado
Café da manhã razoável,esperava que tivesse algo tipico. Esqueceram de colocar cobertor no quarto, como cheguei de madrugada tive que aguardar para dormir. Chuveiro não esquentava
Stayed 1 night in Feb 2020
Response from Deborah Cordeiro on Apr 9, 2020
Prezado Hóspede, Primeiramente, gostaria de agradecer por nos dar oportunidade de saber sobre suas insatisfações. A experiência que o senhor teve conosco foi um caso isolado e que ficamos realmente tristes em saber que um dos nossos hóspedes passou por qualquer tipo de situação insatisfatória. Tomaremos todas as medidas necessárias para evitar que essa situação ocorra novamente com outras pessoas.

10/10 Excellent

DISNEY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Deborah Cordeiro on Feb 24, 2020
Sr. Disney, Agradecemos pela classificação dada ao nosso hotel. Ficamos felizes em saber que o custo benefício, café da manhã e o nosso atendimento tenha lhe agradado. Nos colocamos a disposição para quaisquer informações que venha a necessitar e esperamos recebe-lo em breve.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel 5 estrelas
gostei bastante , os funcionários são muito solicitos.A limpeza e os quartos sempre impecaveis.
Stayed 3 nights in Feb 2020
Response from Deborah Cordeiro on Feb 24, 2020
Sra. Claudia, Primeiramente, gostaria de agradecer por ter escolhido o Comfort Hotel Manaus para sua hospedagem nesta cidade. É uma grande satisfação receber comentários positivos! Fico feliz que sua experiência em nosso hotel tenha sido encantadora, pois cuidamos de cada detalhe para tornar sua estada a mais agradável possível. Irei compartilhar seus gentis elogios a equipe de governança que certamente ficarão muito felizes. Esperemos revê-la em breve,

10/10 Excellent

Débora da Silva

Stayed 1 night in Oct 2019

10/10 Excellent

Neily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Neily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor hotel
Melhor experiência , hotel impecável , limpo e o atendimento excelente
Stayed 1 night in Oct 2019

10/10 Excellent

Mariluce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019