Ratings based on 609 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice location and clean

Posted Dec 12, 2017
Pros: The rooms are clean. convenient location and friendly staff.
Cons: external building
Location: easy access to restaurants metro
The rooms are clean. convenient location and friendly staff. building is old but the stay is comfortable. Breakfast was in a restaurant with excellent food.
Comment from Hotel Management
Dec 13, 2017 by Dori, Hotel Management
Dear Olive, Thank you very much for your nice feedback. We hope we can welcome you again! Best Regards, Reception
4 out of 5
by Yiming

Posted Nov 19, 2017 on Hotels
Comment from Hotel Management
Nov 28, 2017
Dear Sir/Madam, Thank you for your rate! We hope you will stay with us again! Best Regards, Reception
5 out of 5
by A verified traveler

Posted Nov 19, 2017 on Hotels
Comment from Hotel Management
Nov 28, 2017
Dear Sir/Madam, Thank you very much for your nice rate. We hope we can welcome you again! Best Regards, Reception Staff
1 out of 5
by A verified traveler from Scotland

not exactly a hotel as foras I am concerned.

Posted Nov 16, 2017
Pros: Not a lot if anything, sorry the receptionist was very nice.
Cons: To numerous to put down.
Location: Location was the only thing that was perfect.
where to start. On arrival we could not get into the reception as the front entrance was closed. reception was on the 3rd floor. After checking in we went across the street to another building where the so called hotel was on the 1st floor of a building which contained a number of companies This is not a hotel. No dining room, no facilities of any kind. If breakfast is required you had to go to another hotel around to corner. My wife and I travel quite a bit over the past 30 years and I will rate this so called hotel as one of the worst places we have stayed in. Even the photos on the website were totally different from the "hotel" we were in.
4 out of 5
by Richard

...a warmed to residence.

Posted Nov 10, 2017 on Hotels
room was very spacious,well maintained, clean as was bathroom and rest of premises. The tariff was very good value and hotel convenient to railway hub and Vibrant area.
Comment from Hotel Management
Nov 14, 2017
Dear Richard, Thank you very much for your feedback! :) Have a nice day! :) Best Regards, Edina
4 out of 5
Recommended
for Everyone
by A verified traveler

Good quality price

Posted Nov 6, 2017
I paid a fair price for the room. Not too much luxury, but it was clean.
Comment from Hotel Management
Nov 7, 2017 by Dori, Hotel Management
Dear Sir/Madam, Thank you very much for your feedback! We hope you will stay with us again! Best Regards,
3 out of 5
by A verified traveler from PEREIRA COLOMBIA

good location but very poor installations

Posted Oct 6, 2017
Pros: the location, but not the building, not the rooms, not the sheets and blankets
Cons: everything
Location: good location to connect with turistic places
awful for a big mistake done for one of the receptionists, we have to wait until the night for knowing our number of room, but in a different and less classified hotel belonging to the same owners, i assume. the young receptinist at night solve with strong efforts the problem, but it was very stressing and dissapointing.
Comment from Hotel Management
Nov 4, 2017 by Denisa, Hotel Management
Dear Susana, Thank you very much for your feedback.We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Have a nice day! :) Best Regards
5 out of 5
by A verified traveler

Posted Sep 30, 2017 on Hotels
Comment from Hotel Management
Nov 7, 2017
Thank you very much for your feedback! :) Have a nice day! :) Best Regards, Edina
3 out of 5
by A verified traveler from Lincolnshire UK

Posted Sep 27, 2017
Pros: It was a good price.
Cons: Tea and coffee in the room. Beds that didn’t creek.
Location: Good location, quite easy to get to bars, restaurants, the river and sightseeing.
Stayed in rooms in a separate building opposite the hotel. We had no hot water for first 24 hours. Contractors errecting new gates at building entrance making it awkward to get in and out. Think all work is done now.
Comment from Hotel Management
Nov 4, 2017 by Denisa, Hotel Management
Dear Paul, Thank you very much for your feedback.We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Have a nice day! :) Best Regards
1 out of 5
by A verified traveler

Posted Sep 21, 2017
The most terrible hotel I have ever stayed! No hot water in the room.
Comment from Hotel Management
Nov 18, 2017 by Denisa, Hotel Management
Dear Stephen Short, Thank you very much for your feedback.We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Have a nice day! :) Best Regards