The worst hotel experience ever, any where in the world. Horrible staff, rude, ill mannered, out right despicable. I left and will never return. I was verbally abused for up to 10 mins by 2 staff members. The abuse started with the Valet Parking staff who was insulting me for parking where another staff asked me to park earlier during check in. I was called all sort of names, most of the abuse took place at the front desk, where the staff refused to check me out when I decided not to stay at the hotel, she said she did not know how to do it and walked away. I had been up since 3am as my wife had surgery to remove a tumor in her brain at John Hopkins. All this took place close to midnight.