Ratings based on 1,623 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Hotel

Posted Aug 20, 2017
Pros: The staff!!! Always sweet and smiling!!
The staff at this hotel are fabulous! They were so pleasant and helpful, I just can't say enough about them! Althea from the front desk was wonderful to deal with!! Thanks for all your help!
3 out of 5
by A verified traveler

Posted Aug 19, 2017
Desk staff were very friendly and provided excellent service, but hotel rooms were outdated. Bathroom shower did not work properly and over flooded with each use. Notified staff but no response.
5 out of 5
Recommended
for Everyone
by A verified traveler from newark , delaware

Posted Aug 19, 2017
Everything about this hotel was perfect.. wife got sick and they gave me 2 hours to check out late
4 out of 5
Recommended
for Everyone
by A verified traveler from northern virginia

Nice upgrades and good location

Posted Aug 17, 2017
It's a very nicely designed interior with a good selection of amenities. The location is outstanding and the finishes have been recently upgraded. The room service is limited but sufficient. The price was reasonable and the staff was helpful, friendly and courteous. I would stay there again.
4 out of 5
Recommended
for Families
by A verified traveler

Good location for metro and harborplace

Posted Jul 21, 2017
Pros: Location and stores right next door.
Location: Close to harborplace and all the tourist areas. Felt safe and well kept. Lobby was nice with large windows and open feeling. Easy check in.
We checked in early and found the room to be large and well appointed. Clean and comfy bed. Used the pool and hot tub, both clean and well kept. Nice to have a few shops next door and for going to a concert at Pier 6 it was great location. Took metro light rail from Owings Mills to hotel and found it very convenient to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Jul 11, 2017
Walking distance to Inner Harbor Everyone friendly, hotel was real accommodating
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
Bed very uncomfortable! Great location to walk to water and see fireworks. Staff and security did an awesome job on the 4th especially with the chaos going on around the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Great Hotel, Great Location

Posted Jul 6, 2017
Nice hotel. With very kind and helpful staff. Excellent location. Easy walk to shopping and eating establishments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Media, PA

everything was perfect! beautiful view

Posted Jun 30, 2017
Pros: cleanliness, view, and location to the concert venue
Location: location was great, everything was close!!
check in was quick and easy, a little room confusion-then we were upgraded and had a beautiful view and the room was clean and comfortable.
2 out of 5
by A verified traveler from los angeles

Not all that

Posted Jun 29, 2017
Pros: Location
Cons: Update
Good location. Need major major update. Lobby has a weir stuffy moldy smell. Bathroom's sink clogged after we got back from dinner.