Ratings based on 735 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster, PA

Great location

Posted Dec 8, 2017
Pros: The location was great and the room was very nice. Everyone we dealt with was very helpful.
Cons: Inform guests that their room is right next to the elevator
Location: We have a very nice time at Inner Harbor
We enjoyed the hotel, however our room was right near the elevator and we didn't sleep well due to the noise.
Comment from Hotel Management
Dec 9, 2017 by Steve, Hotel Management
Kelly, thank you for staying with us recently at Royal Sonesta Harbor Court Baltimore. I'm glad to know that you found out team to be friendly and helpful, and that you enjoyed the hotel's iconic location right across the street from the variety of restaurants, shops, and attractions along the banks of the beautiful Inner Harbor. I apologize that the room location caused you disturbance; we would have gladly relocated you upon request, but I understand too that no one wants to change rooms late at night. I certainly hope you will choose to stay with us again the next time you visit the Inner Harbor!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ocean City, MD

Great View!

Posted Dec 6, 2017
Pros: Location, room size, comfortable bed, view, friendly staff
Location: Right next to the Inner Harbor, shopping, restaurants, Maryland Science Center, National Aquarium, Federal Hill
I booked two rooms for a wedding and was very happy with this hotel. We picked harbor views because we always wanted to stay at the Inner Harbor and have a view. It was amazing! The hotel is in a great location. Easy to walk downtown. All of the staff that we had interaction with were great! All very friendly and went out of the way for us. The rooms were very clean and the bed was super comfortable. Definitely would stay at this hotel again if I'm in the area.
Comment from Hotel Management
Dec 6, 2017 by Steve, Hotel Management
Scott, thank you for selecting Royal Sonesta Harbor Court Baltimore as your home away from home while attending a wedding recently in Charm City. I'm glad that you enjoyed the plush new bedding and stylish comfort of our recently redesigned guestrooms, along with the friendly, helpful service from our team, and of course the hotel's ideal location right across the street from the beautiful Inner Harbor and steps from the downtown business district. We look forward to hosting you again the next time you visit Charm City!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a great location

Posted Dec 3, 2017
Walking distance to all attractions. Feont desk staff were awesome!
Comment from Hotel Management
Dec 4, 2017 by Steve, Hotel Management
Thank you for letting us know about the great stay you enjoyed with us recently at Royal Sonesta Harbor Court Baltimore! We boast an ideal location, steps from so many wonderful places to dine, shop, and visit. I'm glad that our terrific team provided such friendly, helpful service. We want to host you again soon in Charm City!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel on the inner harbor;

Posted Dec 2, 2017
This hotel has some of the best staff, great ammenities and beautiful rooms. Staff treated us like royalty and the location was close to all things downtown..highly reccomend if you are staying in Baltimore!
Comment from Hotel Management
Dec 3, 2017 by Steve, Hotel Management
Thank you for staying with us recently at Royal Sonesta Harbor Court Baltimore, and for sharing feedback about your wonderful stay with us! I'm glad that our friendly, helpful team took great care of you, and that you enjoyed our recently redesigned guestrooms. We hope to host you again soon in Charm City!
4 out of 5
Recommended
for Families
by A verified traveler from Mumbai

Panoramic view of the inner harbour

Posted Nov 30, 2017
Pros: Location. Cleanliness
Location: On the harbour front and close to downtown, with a bit of nightlife around the corner
We had a harbour view room on the fifth floor, with a majestic view on the harbour, perhaps the best located property among a dozen around. We loved the old world decor and the comfortable size of the family room. Spotlessly clean, with simple facilities and conveniences which functioned without a squeak. The dampener was the deserted lobby, the rather frigid mien of the staff, and strictly functional response. Service with a smile and a bit of warmth would have made it a perfect overnight experience
Comment from Hotel Management
Dec 3, 2017 by Steve, Hotel Management
Sujoy, thank you for staying with us recently at Royal Sonesta Harbor Court Baltimore, and for providing this valuable feedback about your experience. I'm delighted that you enjoyed the hotel's iconic location right across the street from the restaurants, shops, and attractions along the banks of the beautiful Inner Harbor, along with the decor and size of our recently redesigned guestrooms (we boast the largest 'standard' guestrooms in the Inner Harbor neighborhood). I apologize that our team did not provide warm smiles and genuine service, as that is the standard we are renowned for. I will certainly share your review with our entire guest services team as a reminder of the importance of going above and beyond while delivering service to our valued guests. Happy holidays!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fortyers, florida

Nice hotel close to everywhere.

Posted Nov 26, 2017
Very quiet and great location. We had s Room with city view and it was spectacled. Minutes to harbor.
Comment from Hotel Management
Nov 26, 2017 by Steve, Hotel Management
Paychan, thank you for staying with us recently at Royal Sonesta Harbor Court Baltimore. I'm glad to see that you had a wonderful experience staying with us, and that you especially enjoyed our iconic location right across the street from the restaurants, shops, and attractions along the banks of the beautiful Inner Harbor. We hope to host you again the next time you visit Charm City!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017
Excellent! We opted for a harbor view room and I'm so glad we did. Amazing view. Free wine upon arrival (I'm sure this is not an everyday practice, but it was a great way to start the trip). Comfortable bed, accommodating staff, nice pool. We loved it.
Comment from Hotel Management
Nov 12, 2017 by Steve, Hotel Management
Thank you for the wonderful feedback about your recent stay with us at Royal Sonesta Harbor Court Baltimore! I'm glad that we helped kick off your stay on a great note with the free glass of wine; we host the evening welcome reception in our lobby each Monday through Friday from 5-6 pm. Our recently redesigned harborview guestrooms are a smash hit with our guests, from the plush new bedding and linens to the breathtaking views from the floor-to-ceiling bay window. I'm delighted that you enjoyed the stellar service from our terrific team, as well as our well-appointed rooftop Fitness Center and indoor pool. We look forward to a return visit soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Our third time here

Posted Nov 11, 2017
This hotel can’t be beat! It’s clean, comfortable, convenient... what more can you ask for? We used to stay at the Sheraton until we discovered this place. Would definitely recommend.
Comment from Hotel Management
Nov 11, 2017 by Steve, Hotel Management
Thank you for staying with us at Royal Sonesta Harbor Court Baltimore yet again! We're honored to be your home away from home whenever you visit the beautiful, fun Inner Harbor. We appreciate your recommendation for fellow travelers to give us a try, and we certainly look forward to hosting you many more times!
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Great hotel choice near the Harbor

Posted Oct 29, 2017
This is a beautiful hotel with excellent customer service. The room size is just right and the beds are extremely comfortable. M
Comment from Hotel Management
Oct 30, 2017 by Steve, Hotel Management
Barbara, we're so glad that you enjoyed your stay with us at Royal Sonesta Harbor Court Baltimore! The hotel is ideally located right across the street from the restaurants, shops, and attractions along the banks of the Inner Harbor, and our 420-square foot recently redesigned guestrooms are the largest in our neighborhood. I'm delighted that the great service from our terrific team made a great impression, and we hope you'll visit us again soon!
2 out of 5
by A verified traveler from Richmond VA

close to amenities

Posted Oct 22, 2017
Pros: nice place
Location: food casino walk shopping
from the room there is a roof top before u see the harbor hotel does no have a parking so you have to pay $26.00 on a public parking Wi-Fi bad did not work that night staff will ask for $100.00 deposit when arrives no children channels
Comment from Hotel Management
Oct 24, 2017 by Steve, Hotel Management
Mainor, thank you for staying with us recently. I apologize that you were not happy with the harbor views from your top floor room. The best views are from the 4th-6th floors, while the top floor has a recessed roof line. We do offer valet parking from our courtyard entrance for $39 per night plus tax as an alternative to the $24 plus tax charge to self-park in the adjacent public parking garage. Our free high-speed Wi-Fi supports up to 6 devices and there's a 24-hour help line for times when guests have trouble connecting to the service. The deposit only applies when paying cash; otherwise it's an authorization on your card, and that's standard for city center full-service hotels. We will certainly look into adding children;s channels--this is the first time we've had that suggestion and it's a great one! We hope you'll give us another chance the next time you visit Baltimore!