Ratings based on 193 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Wonderful apartment/hotel

Posted Nov 7, 2017
Excellent location and very clean and spacious room. Kitchen had everything. Reception very professional.
Comment from Hotel Management
Nov 8, 2017 by Agnes, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from san carlos, CA

Lively hotel in a nice but quiet area.

Posted Sep 10, 2017
This charming hotel is in a nice neighborhood close to eateries and public transportation. It is only a short walk to many major attractions and we felt safe in this quiet area of the city. The room was clean and the small kitchen was convenient. The staff was friendly and helpful.
Comment from Hotel Management
Sep 18, 2017 by Team Riemergasse, Hotel Management
Dear Guest, Thank you for taking the time to share your great Feedback. I gladly forward your comments to my staff. It would be a pleasure to welcome you again on your next trip to Vienna. All the best Irene Vohryzka / Director "ON THE ROAD YET RIGHT AT HOME"
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2017
Lovely and quiet apartment only 10 minuets walk away from the centre of Vienna. We are a family of 4 (children 6 and 4) and there was plenty of space for the children to play and for us to have somewhere to sit and relax once the children were asleep. Cleaned daily and it was spotless. Kitchen good for preparing light meals and breakfast.
Comment from Hotel Management
Sep 8, 2017 by Team Riemergasse, Hotel Management
Dear Guest, Thank you for comments.,We work hard to meet our guests’ expectations in every respect It is nice to hear that you and your children enjoyed the stay at our Hotel. Kind regards from Vienna Irene Vohryzka / Director "ON THE ROAD YET RIGHT AT HOME"
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice apartment style hotel in center of Vienna

Posted Aug 25, 2017
Pros: Nice old style glass center staircase lift.
Cons: They use a tiny inconvenient old style in room safe that requires you to find a small red button to reset hidden inside the hinge of the safe door.
Location: Great location very close to the CAT airline train station and center of Vienna.
Staff was helpful, nice old glass lift, nice apartment like amenities I..e . refridgerator, stove, coffee maker, hot water maker, tea & coffee & some bottled water included, Great location very close to the CAT airline train station and center of Vienna.
Comment from Hotel Management
Sep 8, 2017 by Team Riemergasse, Hotel Management
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Sincerely, Irene Vohryzka Director „ON THE ROAD YET RIGHT AT HOME “
5 out of 5
by A verified traveler

Nice apartment at great location

Posted Aug 9, 2017 on Hotels
The apartment was conveniently located near to many attractions and shopping areas. There were a supermarket and many F&B establishments nearby. Public transport was also easily accessible. Although relatively small, the apartment was well furnished and comfortable. The kitchenette was well equipped for preparing simple meals and also coffee and tea making facilities. We were impressed with little touches such as good selection of coffee and tea. Service was good and the staff were also very friendly.
Comment from Hotel Management
Aug 14, 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and and our Service. We hope to see you again very soon. Sincerely, Irene Vohryzka Director „ON THE ROAD YET RIGHT AT HOME “
5 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Varies Experience

Posted Jun 25, 2017
The check-in during afternoon time was fantastic. I was greet and welcome by a friendly staff and it was a swift process. Unfortunately, when i need to check out at 7 am due to my early flight, the staff was horrible
Comment from Hotel Management
Jul 24, 2017 by Team Riemergasse, Hotel Management
Dear Guest, Thank you for taking the time to share your Feedback. I am truly sorry for the bad check-out experience you had after your stay. This is for sure not the Impression we would want you to leave with and we will disuss your incident with the Team so this will not happen again. All the best Irene Vohryzka / Director "ON THE ROAD YET RIGHT AT HOME"
5 out of 5
by Fiona

Posted Jun 13, 2017 on Hotels
Good location, apartment very clean, ample equipment and well laid out
Comment from Hotel Management
Jun 16, 2017
Thank you very much!
5 out of 5
by Alexander

Posted Jun 8, 2017 on Hotels
Comment from Hotel Management
Jun 16, 2017
Thank you very much for Your precious feedback!
2 out of 5
Recommended
for Everyone
by A verified traveler from Silicon Valley, California

Nice hotel, great location, but burglarized

Posted Jun 6, 2017
Pros: Location, room, the staff was very helpful.
Cons: Safety, safety, safety. I cannot believe that the safe-deposit box is also broken into.
Location: It's very central, there are museums, theaters, shopping, restaurants, cafes and bars.
We loved the location and the condition of the hotel. However, being burglarized at our room made the experience very unpleasant. I never felt safe in that hotel afterwards. When we first reported to the hotel about the burglary, the manager's first reaction is that it's our fault and there is nothing they can do for us. We pressed her to tell us what we can do and when we found out that our safe-deposit box was also broken into, she said that we might be able to get compensation for the loss only for what's in the safe. We went to the police department and filed a report, the hotel management said that they will contact the insurance company for compensation (there is no guarantee though). To make my experience benefiting the future people who stay in European's small hotels: here are my recommendations: 1. Don't bring too much cash, use credit card 2. Put everything in the safe. 3. Don't leave, "please make room" sign on your door, you are inviting burglars, call the hotel for cleaning. 4. I think the best way is to stay in a chain hotel with digital cards (these are hard to break into) and everything has a time stamp, mechanical locks with hotel name and room number on the key are not safe. 5. The local police station will file a report for you in case you want to report a burglary.
5 out of 5
by A verified traveler

Posted Jun 4, 2017 on Hotels
Great central location for visiting Vienna. Lovely studio flat and very helpful and friendly staff - available 24/7. Couldn't fault it.
Comment from Hotel Management
Jun 16, 2017
Thank you very much for Your precious feedback!