Ratings based on 340 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancashire

Fabulous

Posted Dec 2, 2017
Fabulous and only thing to make it perfect would be tea / coffee in the room. Great hotel, great room, great staff...super helpful. Fabulously grand atmosphere and excellent location.
2 out of 5
by A verified traveler from Canada

Great location...little else

Posted Nov 2, 2017
Pros: location
Cons: Updated
Location: everything is are your doorstep
Dated, time warp hotel. Rooms are drab and dark. Not much other then location to recommend it
3 out of 5
by A verified traveler

Outdated and living in the past

Posted Oct 26, 2017
Pros: Location
Cons: The rooms badly need to be updated, chintz from 20 years ago has had its day. The furniture for the most is badly worn and lacks any comfort./
Location: Downtown central near to the opera and market make it easy to access what Vienna has to offer.
The rooms are dated beyond vintage and are poorly maintained. Chintz and shabby carpet make the rooms dark and drab. A very depressing hotel and little but location to recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxford, UK

A beautiful old hotel in Vienna

Posted Oct 22, 2017
Pros: See above
Location: Visit the opera but be careful where you sit as you cannot always see. Masses of shops everywhere. Interesting architecture, museums and parks.
The Bristol is in the centre of Vienna opposite the opera, near shops including arcades and public transport. It is easy to walk to the main Viennese cultural attractions or to use public transport. The hotel is comfortable with lovely public rooms, friendly, helpful and informed staff. The breakfast is a little overpriced. Although an old hotel it has been sympathetically updated. It also has some unusual touches such as a postcard at the end of the day describing something in the hotel or some one who stayed in the hotel, together with a piece of Viennese chocolate. At breakfast there is also a leaflet about the current opera at the Staatsopernhaus and again something in the hotel. At this time of year there were also bowels of apples everywhere. I haven't been to Vienna for about ten years and was surprised by how much cleaner it had become and as a result more beautiful with stunning parks.
Comment from Hotel Management
Oct 23, 2017 by Hotel Bristol, a Luxury Collection Hotel, Vienna , Hotel Management
Dear Katherine, thank you for your recent stay at the Bristol, a Luxury Collection Hotel, Vienna and for your great review. We are happy, you enjoyed your stay with us and hope to be able to welcome you back, whenever your travels bring you back to Vienna! Best regards, Simone Dulies General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Beautiful, historical hotel

Posted Oct 16, 2017
Pros: History
Cons: All good.
Location: Tourist attractions
Beautiful hotel with a lot of history, polite and professional staff, beautiful restaurant. Overall I am very happy and had a nice and comfortable stay at this hotel. Thank you to the management and staff of Hotel Bristol.
Comment from Hotel Management
Oct 23, 2017 by Hotel Bristol, a Luxury Collection Hotel, Vienna , Hotel Management
Dear Aida, thank you for your recent stay at the Bristol, a Luxury Collection Hotel, Vienna and for your great review. We are happy, you enjoyed your stay with us and hope to be able to welcome you back, whenever your travels bring you back to Vienna! Best regards, Simone Dulies General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from San Diego, CA

Excellent Hotel

Posted Oct 15, 2017
Pros: Beautiful Hotel, Decor and staff are all 5 star quality. Price was fair.
Cons: Nothing I can think of
Location: Great location across the street from the Opera House. Down town, walking distance to most everything.
We had a wonderful experience in Vienna.
Comment from Hotel Management
Oct 23, 2017 by Hotel Bristol, a Luxury Collection Hotel, Vienna , Hotel Management
Dear Michael, thank you for your recent stay at the Bristol, a Luxury Collection Hotel, Vienna and for your great review. We are happy to learn, you enjoyed your stay and hope to be able to welcome you back, whenever your travels bring you back to Vienna! Best regards, Simone Dulies General Manager
5 out of 5
by Bryan McGrath

Perfect

Posted Sep 13, 2017 on Hotels
One night stay, all was perfect. Wish we could have stayed longer.
Comment from Hotel Management
Sep 18, 2017
Dear Mr. McGrath, thank you so much for your recent stay and your nice review. We are happy to read, you enjoyed your overall stay and hope to be able to welcome you back next time you return to Vienna. Best regards, Simone Dulies General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Norway

Super hotel.

Posted Aug 28, 2017 on Ebookers
Pros: Everything.
Cons: Keep the style.
Location: Amazing location
Very beautiful hotel in old style. Very friendly and helpful personel, excellent food.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Wonderful experience staying at the Hotel Bristol. Look forward to staying again next time.
5 out of 5
Recommended
for Couples
by A verified traveler from UK

Luxury in Vienna

Posted Aug 10, 2017
Pros: The location and given the outside temperatures, the quiet air conditioning
Cons: Needs a bit of renovation to the bedroom decor
Location: Opposite the Opera, and close to all the major museums, as well as the city centre shops
Met all our expectations for one of the world's leading hotels - despite the batteries in the tV remote being on their last legs (promptly replaced!). The breakfast, and especially the scrambled eggs, was a highlight.
Comment from Hotel Management
Aug 26, 2017 by Hotel Bristol , Hotel Management
Dear valued guest, thank you very much for your recent stay at the Hotel Bristol and for your nice review. We are happy to learn, you enjoyed your stay with us and hope to be able to welcome you back, whenever your travel brings you back to Vienna! Best regards, Simone Dulies General Manager