Ratings based on 151 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from USA Boise ID.

If you want to come back in this hotel

Posted Oct 14, 2017
Like so much. Wery nice place. We had weary time.
Comment from Hotel Management
Oct 18, 2017 by Alexandra Wild, Hotel Management
Dear Pavel, ... and we want you to come back to our Hotel soon!!! Thank you so much for your great feedback! I am so happy to read that you liked our Hotel Topazz so much and that you had a very good time here in Vienna! We hope to welcome you back again in our lovely capital!! Best regards, Alexandra Wild Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Design hotel

Posted Sep 27, 2017
The hotel is very close to Stephanplatz, shopping area and surrounded by restaurants. Very close to subway. Excellent location. The hotel seems to be new. Very original design and decorations. Staff is very friendly and helful. The hotel does not have gym, restaurant or bar. But the sister hotel accross the street has. Restaurant in the hotel was not needed with so many restaurants and coffee shops around.
Comment from Hotel Management
Sep 28, 2017 by Alexandra Wild, Hotel Management
Dear Guest, Thank you so much for your most wonderful feedback! It was a pleasure having you with us during your time in Vienna and we would like to thank you for having chosen our Hotel Topazz for your stay! As a Boutiquehotel we have specialized in high-class accomodation for our guests and all other facilities, such as Restaurants, Bars, Cafés, Gym, etc. can be found just around the corner in Vienna's city center. We are very much looking forward to welcoming you soon back with us and wish you in the meantime all the best! Warmest regards from Vienna, Alexandra Wild Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto, canada

Hipster hotel in great location.

Posted Sep 23, 2017
Hotel was in a great location right downtown. The room was very big and comfortable. We love the round windows that you could read in. The salon was very convenient and the staff was very helpful.
Comment from Hotel Management
Sep 25, 2017 by Alexandra Wild, Hotel Management
Dear Nick, Thanks so much for your pretty cool review here on Expedia! We are very happy that you enjoyed your stay with us and that we could meet all of your expectations! Our Hotel Topazz is a really unique Boutique Hotel in the heart of the city center and I am really delighted, that you liked the Design of our property and the high quality of service very much! We all hope to welcome you soon back to Vienna! Kindest regards, Alexandra Wild - Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Clean modern hotel in central area

Posted Aug 21, 2017
This hotel is in the centre of Vienna. Right next to many nice restaurants, cafes and the transit system. St Stephens cathedral is right next door a 5 min walk away. The hotel itself is very well kept. Clean and modern with nice furnishings. The bathroom is amazing with great water pressure and a removable nozzle. They stock Molton brown products which are very nice. They even have a portion of the mirror which doesn't fog up When you shower. The balcony is a nice touch and very clean. The bed is very comfortable and the sheets are very high quality. We also liked having the closet space and mini fridge to put things in. On the basement level they have a lovely dining area where you can get complimentary snacks, fruit, tea, coffee and water. This comes in handy when you don't want to leave the hotel in the morning for a coffee or want to stock up on water before a day of sight seeing. Service was very pleasant, accommodating and professional. They took the time to show us where the hotel was on a map and things that were close by. They even told me where the closest grocery store was (next door!) when I asked and looked up when theyOn the down side the room was a tad Small if you have big luggage. And the bathroom door was hard to close (I think it warped in the humidity). We also didn't like that the there was no fan in the bathroom which made the room quite hot after back to back showers. It would have been nice if the AC did not shut off when one opened the balcony door.
Comment from Hotel Management
Aug 22, 2017 by Alexandra Wild, Hotel Management
Dear Michael, Thank you very much for having chosen our Hotel Topazz for your most recent stay in Vienna! I am very pleased to read your amazing feedback and would like to thank you a lot for your kind words! Our team will certainly be very happy reading your compliments on their high quality of service! We are very sorry for any inconveniences caused and thank you for your feedback! We will certainly prove whether we can find an individual solution for the AC in our rooms but generally due to environmental protection reasons our ACs will turn off once you open the window or the door of the balcony in your room. The bathroom door was of course already fixed by our maintenance team. Thank you one more time for your time with us! We are all looking forward to welcoming you soon again in Vienna and remain with best regards in the meantime! Best regards, Alexandra Wild Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

The only place to stay in Vienna.

Posted Aug 7, 2017 on Orbitz
What can I say about this hotel? It is perfectly located near just about everything you'd want to see in Vienna. I singled out one staff member before but really, I could have mentioned every single person I came in contact with. It was clean and very welcoming. There was plenty of space in the rooms, and there were three of us staying in one room. When I return to Vienna, and I will return, this is where I will stay.
Comment from Hotel Management
Aug 10, 2017 by Alexandra Wild, Hotel Management
Dear Donovan, Thank you very much for choosing our Hotel Topazz for your stay in Vienna! We are very happy to learn, that you have this much enjoyed your time! Great to hear that our team members offered perfect service all the time and that everything was fine from Check-in to Check-out. We are looking forward to your return and to welcoming you soon again! Warm regards, Alexandra Wild Front Office Manager
5 out of 5
by Dylan

Great hotel experience

Posted Jul 4, 2017 on Hotels
Hotel Topazz was a lovely experience, from check-in to check out. The room was super lux and definitely in a great location walking distance from the heart of town. Buffet breakfast at the nearby sister hotel was amazing with made to order eggs or pancakes with Nutella! Rooftop bar was great too. Really enjoyed our stay
Comment from Hotel Management
Jul 13, 2017 by Alexandra Wild, Hotel Management
Dear Dylan, how lovely to know that you have enjoyed your stay at our Hotel Topazz this much! Providing outstanding service throughout our guests stay is our highest aim, starting from Check-in, a great start in the morning with our breakfast, cosy rooms and of course our most personalized service by our staff members! Thank you for your amazing review!!!! We hope to see you soon again with us in Vienna! Warmest regards, Alexandra Wild
5 out of 5
by pawandeep singh

Excellent hotel

Posted Jul 1, 2017 on Hotels
Very amazing stay ,excellent and very helpful staff,perfect location in the centre of Vienna,coffee:tea lounge at basement of hotel was very nice and could enjoy complementary refreshments there the whole day ..would really recommend anyone to stay here
Comment from Hotel Management
Jul 13, 2017 by Alexandra Wild, Hotel Management
Dear pawandeep Singh, What a great pleasure to read you fantastic feedback! We are always trying our very best to make our guests stay as best as possbile! How great to know, that everything was excellent! We are all looking forward to welcoming you soon again in Vienna! Warm regards and all the best, Alexandra Wild Front Office Manager
5 out of 5
by Diana

Posted Jun 29, 2017 on Hotels
The staff was friendly and helpful! I would stay there again!
Comment from Hotel Management
Jul 13, 2017 by Alexandra Wild, Hotel Management
Dear Diana - Thanks so much for you outstanding Review! We are more than happy, that you had such an excellent stay here with us and our whole team is already looking forward to welcoming you soon back in Vienna! Warmest regards, Alexandra Wild
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Wonderful Experience in City Center

Posted Jun 23, 2017 on Orbitz
A wonderful experience from start to finish - cannot employ enough superlatives to describe a luxurious yet comfortable stay with an attentive, friendly staff. The luxury is understated, the staff are lovely without fawning, and I cannot recommend it enough.
Comment from Hotel Management
Jul 13, 2017 by Alexandra Wild, Hotel Management
Dear GS, what a wonderful and amazing feedback! It goes without saying that we will share you review with all our team members! Thank you so much for your recommendation! We hope to welcome you soon again in Vienna! Best regards, Alexandra Wild Front Office Manager
5 out of 5
by Richard

Posted Jun 21, 2017 on Hotels
Comment from Hotel Management
Jun 23, 2017 by Alexandra Wild, Hotel Management
Dear Richard, thank you so much for your excellent rating! It is our greatest pleasure serving our guests and fulfilling all of their expectations! We would be very pleased to welcome you soon again! Warmest regards, Alexandra Wild Front Office Manager