Ratings based on 96 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

Very nice small hotel near all tourist locations.

Posted Dec 22, 2017
Very adequate breakfast with eggs on request. I needed a large van for 4 adults and 10 bags to the airport at 4 in the morning. It was 10 minutes early. The hotel staff even offered to pack us a breakfast. Extremely friendly staff that all spoke very good English. Would definitely stay there again. Stayed 3 nights and loved it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wendover UK

Peaceful hotel

Posted Dec 6, 2017
The staff were all very helpful and courteous. The hotel was charming and peaceful
Comment from Hotel Management
Dec 10, 2017 by Andreas, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Rockville, MD

Posted Nov 26, 2017
Hotel is Located in the immediate vicinity of the City Center, shopping area (aka Karntner and Maria Hilfe Streets), Stephen’s Dom and various museums, including but not limited to Albertina & Sisi. Nice, friendly and ready- to- help staff. Gorgeous interior, clean room, equipped with a safe box, refrigerator and electric kettle. Nice size bath room with electric fan and set of 3 soft and nice quality towels. Cleaning - on a daily basis. Breakfast from 7 AM to 11 AM with a nice selection of meats, cheese, bread, cereal, yogurts, & dry and fresh fruit, although no hot milk for the cereal. Will definitely come back.
Comment from Hotel Management
Nov 27, 2017 by Andreas, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

superb hotel in centre of city

Posted Nov 13, 2017
Pros: location, ease of access and helpfulness of staff
Cons: very little!
Location: Everything in Vienna is almost on the doorstep. Would recommend the purchase of a weekly bus pass (18 Euros) and then everything is within ease reach
Stayed for a week with a daughter on crutches. The staff couldn't have been any more helpful, collocating our rooms and providing us with a wheelchair for the duration of our stay.
Comment from Hotel Management
Nov 16, 2017 by Andreas, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica, NYC, Denver

Old World Charm and Elegance

Posted Oct 11, 2017
I have stayed at a variety of hotels in Vienna, and travel a lot. I love this hotel. I will always stay here. It has a charm to it that other hotels do not. I prefer it over the Bristol. It is quiet, and when you get back there after a busy day, it's quiet, gorgeous, homey.
Comment from Hotel Management
Nov 16, 2017 by Andreas, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

A grand Hotel

Posted Oct 2, 2017
We recommend this hotel if you want a great experience in Vienna. It is super clean, the buffet breakfast is excellent, the staff could not be more helpful and the location is perfect.
Comment from Hotel Management
Nov 16, 2017 by Andreas, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Pratap

Posted Sep 25, 2017 on Hotels
all good
Comment from Hotel Management
Nov 16, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2017
Fantastic hotel, superb location. The staff could not have been more helpful.
Comment from Hotel Management
Nov 16, 2017 by Andreas, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Sep 14, 2017
Walking distance to opera and st Stephens. Convenient subway access to get around anywhere in vienna
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeenshire

An Experience

Posted Sep 14, 2017
Unlike any other hotel we've stayed in. Small, homely, personal yet also decadent and from a previous age. Everything catered for in terms of breakfast and room services, friendly staff who let you get on with your stay and surely one of the best locations in Vienna in terms of central sight seeing yet sublime quietness at night. It was perfect for our week.