Ratings based on 424 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jun 17, 2017
Big room, very modern and clean. Great value for money
5 out of 5
Recommended
for Everyone
by A verified traveler from Myanmar

Great location, great staff, great views

Posted Apr 26, 2017
Pros: Great location, extremely clean and spacious, wonderful breakfast with lots of healthy food
Location: Hotel is in a great location, just across the street from the Nordkette cable car station and a quick five minute walk to the city centre.
I stayed here for four nights and couldn't have asked for a better experience. They upgraded me to the executive suite so my room was really spacious and had a beautiful view of the Alps. The hotel is extremely close to the city centre (you walk maybe five minutes along the main road or through a small park to get to the shops) but just outside the busiest section so it's quite peaceful even during the day.
Comment from Hotel Management
Apr 28, 2017 by Theresa, Hotel Management
Dear Lavinia, thank you very much for choosing our hotel and also for your time by giving us such a great feedback. We are very happy to hear that you liked our suite and also the variety from our breakfast buffet. Hopefully we can welcome you again very soon. All the best and kind regards Theresa Gollner General Manager, Austria Trend Hotel Congress
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Modern hotel close to the centre of Innsbruck

Posted Apr 25, 2017
Pros: Everything but the distance from thenmain railway station.
Cons: Nothing.
Location: Ideal for access to the Nordkette, the mountains to the North of Innsbruck. Perhaps a bit quiet if you like to be close the bars and clubs.
Modern, functional, clean, friendly. All you need for a stay in the lovely city of Innsbruck. The hotel is opposite the Hungerburgbahn which takes visitors up the mountains above Innsbruck and a five minute walk from the Hofgarten (park) and the old town. Ok, it's not the most atmospheric and traditional Tyrolean hotel but, for the price, exceeded all our expectations. The breakfast was very good for continental standards and included bacon, eggs and smoked salmon. The bed was super comfy, there was no noise and the bathroom of high quality. The view from the room was of the snow covered mountains - amazing. Staff were delightful. Could not fault the place.
Comment from Hotel Management
Apr 26, 2017 by JK, Hotel Management
Dear Edward, thank you for choosing our Hotel during your time in Innsbruck and for your amazing review. We are really happy to read that you fully enjoyed your stay and we would be pleased to welcome you again another time. All the best from Austria Trend Hotel Congress, Julia Klingler (Assistant to General Manager)
5 out of 5
Recommended
for Everyone
by A verified traveler from Greece

An excelent choice to stay in Innsbruck

Posted Apr 18, 2017
Pros: The room was very modern and clean.
The overall experience was fantastic.The personell was very polite, the room was very clean (they use eco products) spacious and also very modern near the old part of the city (walkin distance) and the breakfast was excellent(big variety and excellent quality). I definately recommend it.
Comment from Hotel Management
Apr 18, 2017 by JK, Hotel Management
Dear Lef, thank you for choosing our hotel during your stay in Innsbruck and for your laudatory feedback. We are really honored to read that your experience was fantastic and that you recommend us to other visitors. We would be pleased to welcome you again. Best regards from Austria Trend Hotel Congress, Julia Klingler Assistant to General Manager, Austria Trend Hotel Congress
5 out of 5
Recommended
for Everyone
by A verified traveler from Finland

Solid option for Innsbruck

Posted Apr 13, 2017
I've visited Inssbruck several times and this might be the best hotel in the area. It's like 5 minutes walk to all the action but still in peaceful area. There is a good sized park right next to hotel. Also a proper grocery store is next to hotel. Parking garage is easy to locate and parking spots are fairly big, so you can park a bigger car easily. There also might be some free parking quite near the hotel but I'm not sure. Service was good and friendly, nothing to complain. Executive room is spacious and filled with details. Breakfast was good, but it should be good if it costs 15 euros. Still, I've had better breakfasts for free. This is a business hotel in my opinion but I would recommend it also for tourists, because of the location.
Comment from Hotel Management
Apr 18, 2017 by JK, Hotel Management
Dear Tommy, thank you for choosing our hotel during your time in Innsbruck and for your detailed and laudatory feedback. We are really happy that you enjoyed your stay that much and that you recommend us for tourists and business guests. We hope to welcome you again when you are visiting Innsbruck the next time. All the best from Austria Trend Hotel Congress Julia Klingler (Assistant to General Manager)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2017
A fantastic place to stay for skiing every day with nice views of the snow, great restaurants close by and daily free ski bus shuttle to and from the hotel.
Comment from Hotel Management
Mar 15, 2017 by Direktionsassistenz, Hotel Management
Dear guest! Thank you for choosing our Hotel during your time in Innsbruck. We are very happy to read that you enjoyed your stay, the skiing areas around Innsbruck and our free ski bus Service. We would be pleased to welcome you again! Best regards from Tyrol, Julia Klingler (Assistant to General Manager, Austria Trend Hotel Congress)
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location & clean

Posted Mar 2, 2017
The hotel is located close to the town centre and opposite to the cable car station which takes you up to the zoo and mountain area, which was fantastic and very convenient. Also, located closeby is the sightseeing tour bus stop, along with other bus stops along the main road and a useful grocery shop next door to the hotel. The room itself was clean, quiet, spacious and had a tv and fridge. Staff were helpful and was able to purchase the Innsbruck card from reception. Breakfast was also lovely. I would definitely stay here again when visiting beautiful innsbruck.
Comment from Hotel Management
Mar 7, 2017 by Direktionsassistenz, Hotel Management
Dear guest! It was a pleasure having you as our guest and we want to thank you for your time to write your feedback here. We are very happy to read that you enjoyed your stay and mention our staff in a positive way. We hope to welcome you angain. Kind regards from Innsbruck! Julia Klingler (Assistant to General Manager, Austria Trend Hotel Congress)
4 out of 5
Recommended
for Everyone
by A verified traveler

Simple lines/good location

Posted Feb 25, 2017
Pros: Location, cleanliness, style
Cons: Parking could be more convenient
I chose this hotel because it was close to Innsbruck city center without being in it. I was looking for convenient parking, which you cannot find in the old town. The hotel offers off street parking for around €15/night, but you can find street parking for free between 7pm and 9am. During the day, you can pay at the machine €1.5/hr every 3 hours. The hotel caters to a business clientele, it is across the street from the funicular that goes up the Nordkette mountain and next door to a grocery store. The ski bus stops at the front door. Short walk to the city center (~10 min). Room was very clean, comfortable, with all necessary amenities. Wifi was good.
Comment from Hotel Management
Mar 7, 2017 by Direktionsassistenz, Hotel Management
Dear guest! Thank you for being our guest and for leaving your comments here. We are happy to read that you enjoyed your stay at our hotel and we would be pleased to welcome you again. Best regards from Innsbruck! Julia Klingler (Assistant to General Manager, Austria Trend Hotel Congress)
5 out of 5
Recommended
for Everyone
by A verified traveler from Lincolnshire England

Great Hotel Handy for the city and the mountains

Posted Feb 20, 2017
Pros: Modern clean rooms and bathrooms with walk in wet room shower. Great location.
Cons: great hotel we had no issues
Location: Its situated on a bus route though its a nice walk to the city centre. Ideal for a visit to the Alpine Zoo, local park, river walk & Nordkette.
This is the second time we have used this hotel and we will use It again. Ideal location for both the city centre and the mountains via the Nordkette railway and cable car with a station just across the street. It has modern comfortable rooms and public areas with great river & mountain views from the rooms on the front of the hotel, very little noise from the street even with the window open. The spar Café next door provides an ideal cheaper alternative to the hotel breakfast.
Comment from Hotel Management
Mar 7, 2017 by Direktionsassistenz, Hotel Management
Dear Michael, thank you for choosing our hotel during your time in Innsbruck and for your absolutely positive feedback. We are really happy to read that you enjoyed your stay and we are looking forward to welcome you again. Best regards from Austria Trend Hotel Congress Julia Klingler (Assistant to General Manager)
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel within a kilometer of old town.

Posted Jan 21, 2017 on Orbitz
The hotel was clean and very nice. The location was good, and the staff was friendly.
Comment from Hotel Management
Mar 7, 2017 by Direktionsassistenz, Hotel Management
Dear guest, thank you for staying at our hotel during your time in Innsbruck and for writing your very positive review here. We are happy to read that you enjoyed your stay and we would be pleased to welcome you again. Kind greetings from Austria Trend Hotel Congress Julia Klingler (Assistant to General Manager)