Ratings based on 436 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by Leonardo

Lovely luxury.

Posted Feb 18, 2017 on Hotels
Lovely hotel with friendly and very helpful staff. Room was lovely, clean and spacious.
5 out of 5
by Tracey

This traveler left a rating score only Posted Feb 12, 2017 on Hotels
5 out of 5
by Melissa

Posted Jan 24, 2017 on Hotels
A quick overnight stopover and we managed to see a lot right from the hotel, very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel

Posted Jan 22, 2017
A very good hotel,great value for money,very clean,close to city centre Room was very clean and spacious and j was happy with services provided I had a good time there Thank you!
5 out of 5
by Amelia

Lovely stay in Beautiful Innsbruck

Posted Jan 16, 2017 on Hotels
Thank you to the team for great Restaurant recommendation for the Piano Bar!
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide, Australia

Fantastic Hotel in a Fantastic City

Posted Jan 1, 2017
Easily the best hotel I stayed in during my European trips. Staff were lovely, room was incredibly comfortable, Wi-Fi was super fast, breakfast was great (be sure to try the croissant with fondant drizzled on top, it has a lovely apricot jam inside). Staff allowed us to store our luggage in a secure room after checking out and also provided us with a complimentary bottle of sparkling water when we checked out, a nice touch. Located in the middle of Innsbruck, it's a short walk to the HBF and a slightly longer walk to the Nordkettenbahn. To top it all off, lovely views of the surrounding alps from the hotel window.
4 out of 5
by A verified traveler

Great location

Posted Dec 10, 2016 on Hotels
Located in the center of the city
4 out of 5
by A verified traveler

great location

Posted Dec 1, 2016 on Hotels
very nice service
5 out of 5
by A verified traveler

great hotel in old city

Posted Nov 16, 2016 on Hotels
great hotel in perfect location, great staff and amenities. Cafe Central was a plus! Definitely would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 3, 2016
Great location, nice staff. Enjoyed the stay very much!