Ratings based on 440 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
DisappointingPosted Mar 21, 2017 on Hotels
I was disappointed with the hotel, I booked a superior twin room which it said was available on the site but there wasn't one on arrival so we were given a triple room. No extractor fan in en suite, the shower was in a round bottom bath so not very safe and difficult to regulate. It was very noisy as overlooking the back of hotel and so the bottles being thrown in bins etc. The wifi was very slow but easy to join. Not superior at all and no apology just said that the twin room was not guaranteed on booking so why put it on site as a choice, twin or double bed? I have stayed in a better 3 star hotel than thus 4 star. Innsbruck itself was very interesting
Centrally locatedPosted Feb 28, 2017 on Hotels
The rooms are interesting. Some of the rooms are Redone while others aren't. I happened to stay in an older room and my friends in a newly redone one so I got to see both. The people at the front desk were friendly and the rooms are clean. Only bad part was that they only have one key per room.
Lovely luxury.Posted Feb 18, 2017 on Hotels
Lovely hotel with friendly and very helpful staff. Room was lovely, clean and spacious.
Posted Feb 12, 2017 on Hotels
Posted Jan 24, 2017 on Hotels
A quick overnight stopover and we managed to see a lot right from the hotel, very convenient.
for Everyoneby A verified traveler from london
Nice hotelPosted Jan 22, 2017
A very good hotel,great value for money,very clean,close to city centre Room was very clean and spacious and j was happy with services provided I had a good time there Thank you!
Lovely stay in Beautiful InnsbruckPosted Jan 16, 2017 on Hotels
Thank you to the team for great Restaurant recommendation for the Piano Bar!
for Everyoneby A verified traveler from Adelaide, Australia
Fantastic Hotel in a Fantastic CityPosted Jan 1, 2017
Easily the best hotel I stayed in during my European trips. Staff were lovely, room was incredibly comfortable, Wi-Fi was super fast, breakfast was great (be sure to try the croissant with fondant drizzled on top, it has a lovely apricot jam inside). Staff allowed us to store our luggage in a secure room after checking out and also provided us with a complimentary bottle of sparkling water when we checked out, a nice touch. Located in the middle of Innsbruck, it's a short walk to the HBF and a slightly longer walk to the Nordkettenbahn. To top it all off, lovely views of the surrounding alps from the hotel window.
by A verified traveler
Great locationPosted Dec 10, 2016 on Hotels
Located in the center of the city
by A verified traveler
great locationPosted Dec 1, 2016 on Hotels
very nice service