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Overview of Hotel Merkur Interlaken

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Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

Hotel Merkur Interlaken

3 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationHoeheweg4 min walk
    Popular LocationMystery Rooms5 min walk
    Popular LocationInterlaken Casino11 min walk
    AirportBern (BRN-Belp)38 min drive

Choose dates to view prices

Double or Twin Room

3.6/5 guest room rating
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About this area

Interlaken

In the city center and near a train station, Hotel Merkur Interlaken is in an area with good shopping. While the natural beauty of Lake Thun and Lake Brienz can be enjoyed by anyone, those looking for an activity can check out Mystery Rooms. Jungfrau Park and Sportzentrum Grindelwald are also worth visiting. Spend some time exploring the area's activities, including skiing.
Popular Location

What's nearby

  • Hoeheweg - 4 min walk
  • Mystery Rooms - 5 min walk
  • Kletterhalle Interlaken - 6 min walk
  • Interlaken Casino - 11 min walk
  • Heimwehfluh - 18 min walk

Getting around

  • Interlaken West Station - 1 min walk
  • Bern (BRN-Belp) - 38 min drive

Restaurants

  • Da Rafmi Pizzeria — 4 min walk
  • Hüsi — 4 min walk
  • Crazy Mary Pub — 4 min walk
  • Taj Palace — 4 min walk
  • Hotel Anker — 5 min walk

About this property

Hotel Merkur Interlaken

3-star Interlaken hotel in Central Interlaken, walk to Mystery Rooms
Along with a rooftop terrace, this smoke-free hotel has dry cleaning and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff and a front-desk safe. All 36 rooms offer free WiFi, LCD TVs, and fans.
Hotel Merkur Interlaken offers 36 accommodations with fans. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Interlaken hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Offsite parking available (CHF 8 per day)

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:30 AM

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan

Bathroom

  • Hair dryer (on request)
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV

More

  • Phone

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CHF 40 per night
Cribs (infant beds) are available for CHF 20 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: CHF 8 per day
  • Crib (infant bed) fee: CHF 20 per day
  • Rollaway bed fee: CHF 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 46 out of 210 reviews
5 - Excellent 22%
Rating 4 - Good. 73 out of 210 reviews
4 - Good 35%
Rating 3 - Okay. 62 out of 210 reviews
3 - Okay 30%
Rating 2 - Poor. 18 out of 210 reviews
2 - Poor 9%
Rating 1 - Terrible. 11 out of 210 reviews
1 - Terrible 5%

3.8/5

Cleanliness

3.6/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps away from the the train and bus station. Awesome friendly staff. Perfect place to stay for a few nights!
Stayed 3 nights in Jan 2020

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
The biggest selling point is its convenient location, which situates right opposite to Interlaken West station. In addition, the hotel includes breakfast and bus coupons for guests. However, the conditions of facilities are dated. Moreover, I booked a family room for my family of 2 adults and a teenage daughter, but the size of the room is only a double room standard. Overall, Hotel Merkur is ideal for travellers on budget.
Stayed 1 night in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , great breakfast. To bad when in the morning, the hot water in the bathroom isn't on.
Stayed 1 night in Nov 2019

3/5 Okay

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2019