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Expedia Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Superior Room
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
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Other room types
Deluxe Suite, Mountain View (Duplex Club)
Room with view
1 Double Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, Mountain View (Jungfrau Mountain View)
Room with view
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
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Premium Suite (Club)
Room with view
1 Double Bed
Room sleeps 4 guests
(up to 3 children)
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Junior Suite
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Suite, Mountain View (Jungfrau Mountain View)
Room with view
1 Double Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Luxury Suite (Tower Suite - Jungfrau Mountain View)
Room with view
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, Mountain View (Club)
Room with view
1 Double Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room (Club)
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, Mountain View (Jungfrau Mountain View)
Room with view
1 Double Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite, Garden View
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Superior Suite (Two level duplex suite)
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Suite (Duplex Suite / Jungfrau Mountain View)
Room with view
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Suite (Club)
1 Double Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly ski hotel with a full-service spa

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Indoor pool
Business center

Location

Conveniently located near the ski slopes, this Central Interlaken hotel is in the mountains within 2 mi (3 km) of Hoeheweg, Lake Brienz, and Lake Thun. Kunsthaus Interlaken and Kletterhalle Interlaken are also within 5 minutes. Interlaken West Station is 7 minutes by foot and Interlaken Ost Station is 12 minutes.

Hotel Features

Jump on the free ski shuttle for a day on the slopes before returning to VICTORIA-JUNGFRAU Grand Hotel & Spa for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.

Room Amenities

All 216 individually decorated rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences like refrigerators and coffee makers.

Languages Spoken

  • English

Show all languages

VICTORIA-JUNGFRAU Grand Hotel & Spa

Höheweg 41, Interlaken, BE 3800

Renovations & Closures

The property will be renovating from 08 December 2019 to 17 December 2019 (completion date subject to change). The following areas are affected:

  • Spa
  • Spa tub
  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski passes, and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers an indoor tennis court, outdoor tennis courts, and a 24-hour fitness center. Onsite parking is available (surcharge).

VICTORIA-JUNGFRAU Grand Hotel & Spa is a smoke-free property.

  • Picnic area
  • Bar/lounge
  • Elevator
  • Free self-serve breakfast
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Valet parking (surcharge)
  • Outdoor pool
  • Computer station
  • Conference space size (meters) - 617
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Indoor tennis court
  • Shopping on site
  • Outdoor tennis courts - 3
  • Total number of rooms - 216
  • Number of floors - 4
  • Airport transportation (surcharge)
  • Barbecue grill(s)
  • Free ski shuttle
  • Ski passes available
  • Full-service spa
  • Free breakfast
  • Conference space
  • Billiards or pool table
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Meeting rooms
  • Free WiFi
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Number of restaurants - 2
  • Conference space size (feet) - 6641
  • Ballroom
  • 24-hour fitness facilities
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Indoor tennis court
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German

Parking

Valet parking (surcharge)

Room Amenities

VICTORIA-JUNGFRAU Grand Hotel & Spa offers 216 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Individually furnished
  • Phone
  • Turndown service
  • Individually decorated
  • Free bottled water
  • Towels provided
  • Linens provided
  • Pillow menu
  • Free toiletries
  • Espresso maker
  • Iron/ironing board
  • In-room safe
  • Number of bedrooms - 1
  • Television
  • Separate bedroom
  • Cable TV service
  • Room service (24 hours)
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • Premium bedding
  • Heating

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

VICTORIA-JUNGFRAU Grand Hotel & Spa has 2 restaurants on site.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts and an indoor tennis court are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Water skiing nearby
  • Golfing on site
  • Parasailing nearby
  • Helicopter/airplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Ice skating on site
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Sledding nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Spa Services

NESCENS has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 20
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for CHF 145.00 per night.
  • Cribs (infant beds) are available for CHF 60.00 per night.

Pets

  • Pets allowed for an extra charge of CHF 35 per pet, per night
  • 2 per room

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Union Pay

No rollaway/extra beds available

No cribs (infant beds) available

24-hour check-in

Debit cards

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 60.00 per night
  • Rollaway bed fee: CHF 145.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Hotel Jungfrau
  • Grand Hotel Jungfrau Victoria
  • Grand Hotel Victoria Jungfrau
  • Jungfrau Victoria Grand Hotel
  • Jungfrau Victoria Hotel
  • Victoria Jungfrau
  • Victoria Jungfrau Grand
  • Victoria Jungfrau Grand Hotel
  • Victoria Jungfrau Grand Hotel Interlaken
  • Victoria Jungfrau Grand Interlaken
  • Victoria Jungfrau Grand Hotel And Spa
  • Victoria Jungfrau Grand Spa
  • VICTORIA-JUNGFRAU Grand Hotel Interlaken
  • Victoria Jungfrau & Interlaken
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Interlaken
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel Interlaken

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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