Ratings based on 602 Verified Reviews

3.8 out of 5
76% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from TT

Perfect on location

Posted Oct 17, 2017
Pros: Location
Cons: Parking and Check-in time.
Location: Universal Studios, Disney, Sea World, Ripley's, many restaurants, malls, etc. all within 15mins or less.
Overall it was a nice hotel. Offered complementary breakfast but we just didn't get the opportunity to have any since we were usually in a rush every morning. The room appeared clean and the service was good. However, we had to ask for toiletries. One would expect that these items would be readily available on check-in/entering the room. However, this was not the case. There wasn't any difficulty in obtaining the items just a bit of an inconvenience. Check-in took a bit long (approx. 30mins) and we were the only persons there. I would still choose here though on my next trip to Orlando because of the location to surrounding attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando

I love the location!!

Posted Sep 13, 2017
Location is amazing, in the heart of iDrive amazing view, nice staff members room is good, can't complain!
Comment from Hotel Management
Sep 14, 2017 by Frank GM, Hotel Management
Thank you your feedback. I am glad you enjoyed your stay and we look forward to your next Orlando Visit
3 out of 5
by A verified traveler

Posted Sep 12, 2017
The room was old, very small and had a moldy smell.
Comment from Hotel Management
Sep 14, 2017 by Frank GM, Hotel Management
Thank you your feedback. I am glad you enjoyed your stay and we look forward to your next Orlando Visit
4 out of 5
Recommended
for Everyone
by A verified traveler from Alajuela, Costa Rica

Excelent location

Posted Aug 21, 2017
Close to Airport, shopping and good food! Great staff and very clean place, good to family
Comment from Hotel Management
Aug 25, 2017 by Guest Services Manager, Hotel Management
We are glad to read that you enjoy our central location and our friendly staff. Looking forward to have you staying with us again. Thank you for staying with us.
4 out of 5
by A verified traveler from pa

accident waiting to happen!!

Posted Aug 15, 2017
Pros: location
Cons: make your shower more safe!!
Location: a lot to do---central location
mold and water stains on ceiling. tub looked redone but no anti slip devices in tub. my daughter and I slipped multiple times. lucky we didn't fall. its a lawsuit waiting to happen!!!
Comment from Hotel Management
Aug 25, 2017 by Guest Services Manager, Hotel Management
Thank you for sharing your feedback, we are currently working on addressing the issues you brought up to our attention. We hope you will give us another chance.
3 out of 5
by A verified traveler from savannah ga

Just okay

Posted Jul 14, 2017
I was excited to read that this BW was just updated. The lobby looked very nice, but not a lot of work in the rooms, not ours anyway. The a/c made a terrible sound but I knew there was nothing that could be done in the middle of night so we made due. The breakfast was excellent! As far as a resort fee???we questioned this but did not get a real answer. This is NO resort! It was okay, but we probably will not stay there again. They really overcharged for our room and the people were very nice.
Comment from Hotel Management
Jul 18, 2017 by Frank GM, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we look forward to your next Orlando Visit
4 out of 5
by Ricky

Posted Jul 12, 2017 on Hotels
Comment from Hotel Management
Jul 18, 2017 by Frank GM, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we look forward to your next Orlando Visit
5 out of 5
Recommended
for Everyone
by A verified traveler from USVI

As advertised

Posted Jul 10, 2017
The rooms, pool, lobby, everything looked exactly like their photos. Rooms were clean & cleaned every day. Prices are as advertised, no hidden fees, very affordable. Lots of places to eat nearby. Free parking. Providing shuttles to the various attractions a plus. I'd definitely stay here again.
Comment from Hotel Management
Jul 18, 2017 by Frank gM, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we look forward to your next Orlando Visit
4 out of 5
Recommended
for Everyone
by A verified traveler from Caribbean

Close to food spots and transport

Posted Jul 10, 2017
Good hotel. Good price. Helpful front desk. Walking distance to food spots. Microwave and kettle provided in hotel room.
Comment from Hotel Management
Jul 18, 2017 by Frank GM, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we look forward to your next Orlando Visit
1 out of 5
by A verified traveler

Not a hotel, they should call him motel instead

Posted Jul 9, 2017
Very disappointed with everything, the looks, staff, and the cleanest of the room.
Comment from Hotel Management
Jul 18, 2017 by Frank gM, Hotel Management
I am sorry your experience was negative as we stride to provide excellent room and service. We hope you will reconsider staying with us again soon