Ratings based on 810 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Great deal.

Posted Nov 20, 2017
Great location for our plans. Friendly staff. Nice building. Good deal.
Comment from Hotel Management
Nov 23, 2017 by Johanna Djoumblat, Hotel Management
Dear traveler, Wonderful to see you were well situation at the Castle Hotel during your travels to Orlando. Our location is one our favorite attributes. We hope you'll be back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Wonderful stay

Posted Nov 20, 2017
Pros: Clean, comfortable, stylish
Location: Great walking distance to good restaurants and a convenient corner store. Just a quick uber away from major parks and attractions.
The room was very comfortable and clean. Just like what you would expect of a high-rated "known" chain hotel. We would stay again. We had one minor issue (the heat wasn't working so effectively) and we called downstairs and it was fixed within 10 minutes. These issues are bound to affect any hotel but we were impressed with how quickly and thoroughly our concern was remediated.
4 out of 5
Recommended
for Everyone
by A verified traveler from Key Largo, FL

Just stopped for the night

Posted Nov 19, 2017
Stopped for the night to sleep - pleasant Nice staff, clean room, outdated carpet and comforter makes it look old but if that were changed it would be very nice
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Good hotel for conference.

Posted Oct 29, 2017
Comfortable hotel. Room clean and comfortable. Repairs in room next door noisy. Restaurant with slow service for breakfast.
Comment from Hotel Management
Nov 4, 2017 by Johanna Djoumblat, Hotel Management
Dear Maged, We sincerely appreciate your taking time to review your recent stay with us. Your feed back is important to our goal to exceed guest expectations. We hope you'll visit again next time your in Orlando. Best regards, Johanna Djoumblat
5 out of 5
Recommended
for Everyone
by A verified traveler

Allways a good stay

Posted Oct 24, 2017
Great hotel at a good location on Idrive. Staff has always been nice and welcoming. Good breakfast
Comment from Hotel Management
Oct 25, 2017 by Johanna Djoumblat, Hotel Management
Dear Traveler, Its nice to hear you enjoyed the breakfast and found the location and staff accommodating. We hope to see you again soon! Best wishes, Johanna
3 out of 5
by A verified traveler from coral springs, fl

Posted Oct 9, 2017
Front desk personnel was awesome checking in and leaving. Upon arriving to the room we were impressed. It was “clean” and spacious for 3 women 2 king size beds. The view was nice. When it was time to go to sleep and we pulled the covers back there was blonde hair all over the sheets on 1 bed and the other bed had hair on the pillows EWWWW! DISGUSTING but way to late to have someone to come to the room. Slept on top of the beds with covers we traveled with. We didn’t need the covers though because the air was on the LOWEST and it was still 76 degrees in the room. Needless to say there was no rest! Next day we go to breakfast at 9:30AM and it took 8 mins to place a drink order, another 10 mins to see the drinks coming from our server only for them to be knocked over by another server. Because the drinks were knocked off of her tray “your food is delayed and we are sorry everyone else has their food!” I always thought the food order would go in regardless of a drink order. There were people that came in 15 minutes after us that had pancakes to them before we got our food. We ate the great tasing food, paid, and was out at 10:43AM. There were only 5 tables taken with about 14 people seated, NO WAIT, and a lot of them were only having fruit.
Comment from Hotel Management
Oct 14, 2017 by Johanna DJoumblat, Hotel Management
Dear Traveler, Please accept my sincerest apologies for the poor service you received during your stay. This is most certainly not typical at our hotel. Please reach out to me to further discuss your recent stay. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Bronx, NY

Upscale hotel in vibrant vicinity and resort area

Posted Sep 4, 2017
Pros: Friendly, courteous staff, cleanliness, comfortable bed, felt safe in the area, prompt room service, staff ready to assist with special requests.
Cons: N/A
Location: Resort area hotel: Disney, Universal, SeaWorld, Aquatica, Wonderworks, Orlando Convention Center, entertainment, night life, dining, fast food.
This is an upscale hotel with super friendly staff that made you feel comfortable & welcomed. Hotel is located on International Drive (I-Drive) which is the vicinity for lots of restaurants, fast food, night life, theme parks (Disney, Aquatica Park, SeaWorld), entertainment, amenities, etc. We traveled by Trolley ($7.00 pp for 3 days unlimited on/off) along I-Drive to both Orlando and Vineland Premium Outlet Malls. The Trolley ride was great for seeing the sights along I-Drive. We walked 2 blocks to Walgreens, 1 block to Denny's, 2 blocks to the Orlando Eye (400 foot high Ferris Wheel), 2 blocks to Pirates Cove (mini golf), 1 block to Orlando Visitors Bureau, 2 blocks to Trolley Stop, etc. We used the Uber Car Service for longer distances ie: from/to the airport and to/from downtown Orlando.
Comment from Hotel Management
Sep 7, 2017 by Johanna Djoumblat, Hotel Management
Dear Donna, Thank you for your detailed review. Its much appreciated and I'm delighted to know you enjoyed your stay. We look forward to seeing you visit again. Best wishes, Johanna Djoumblat
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice place, good price

Posted Aug 26, 2017
It's a nice place, near to everywhere! Good restaurants.
Comment from Hotel Management
Aug 27, 2017 by Johanna Djoumblat, Hotel Management
Dear Jhon, Thank you for staying with us and for taking the time to leave a review. We sincerely appreciate your kind words. We lookforward to your next stay with us. Best wishes, Johanna DJoumblat
5 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville beach, fl

What a gem!

Posted Aug 26, 2017
We stay here every time we visit Orlando with or without our little kids who love it also. It's beautiful, quiet, in a great location, and super clean and cozy.
Comment from Hotel Management
Aug 27, 2017 by Johanna Djoumblat, Hotel Management
Dear Francesca, I'm glad you found our lovely hotel to be a Gem. A large amount of time and dedication is taken to ensure our guest are satisfied. If your travels ever return to Orlando, we hope you'll stay with us again. Best regards, Johanna Djoumblat
5 out of 5
by A verified traveler

Posted Aug 25, 2017 on Hotels
Comment from Hotel Management
Aug 29, 2017
Dear Traveler, Thank you for leaving a review. Its nice to see you rated your stay with us a 5 star. We hope you'll come back soon! Best regards, Johanna Djoumblat