Ratings based on 938 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from burke, virginia

Nice hotel close to the sea world park

Posted Aug 19, 2017
We stay for three nights and my family love the pool at the hotel, next time came back to Orlando for vacation well stay here again, I'll recommend it with my friends and family.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Great resort and location

Posted Aug 15, 2017
Great stay , excellent hotel . House keeping needs improvement. And restaurant staff could be a bit warmer in greeting people.
4 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Nice hotel. Close to all attractions

Posted Aug 14, 2017
Great hotel. Very relaxing. Beautiful pool with great amenities
4 out of 5
by A verified traveler from El Salv

The manager was very rude.

Posted Aug 7, 2017
Pros: the pool.
Cons: Yes, the manager. we would like a refund.
Location: no words.
the manager the manager was very rude at us And she kept shouting, although the room was very clean and pleasant, We didn't like the way they treated us.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Disappointed

Posted Aug 4, 2017
The hotel is one of my favorites in Orlando mainly because of the great lazy river, the excellent decor and the great service the staff provides to the guests, including the delicious food, which is a bit pricey but the portions are huge and very tasty. However this past visit I felt disappointed because I had the impression that non-guests were invading the pool, mainly riff raff. This was extremely sad to me because I like to be surrounded by guests who behave like ladies and gentlemen, instead people were loud and unpleasant . I even heard someone playing their own music loud. This wouldn't happen if the hotel had their parking lot's gate closed as supposed; instead the gates were open. I really didn't feel as secure as other times. The hotel better do something about this if they want guests to come back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

My family loved it.

Posted Jul 31, 2017
My family loved it. A little intimidating upon approach but was fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2017
Enjoyed our stay but the lazy river was definitely the best part.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel and amenities

Posted Jul 24, 2017
I did not expect so much luxury, it was picture perfect stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 22, 2017
Totally clean, confortable and excelent service. Pool is great.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Nice Hotel. Very good service

Posted Jul 21, 2017
Excellent service. Nice pool and nice facilities. Very fun for my boys.