Ratings based on 781 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very convenient

Posted Sep 16, 2017
My family and I stayed for one night as we were on our way back from Tallahassee. We were tired and were looking forward to a good nights sleep. We were greeted by a friendly staff as we checked in. Our room was clean and the bed was very comfortable. We walked to a nearby place to eat which the front desk also assisted us with. The hotel was clean and we felt like we were at home. The amenities in the room were perfect! We will definitely stay here again for sure!
Comment from Hotel Management
Sep 17, 2017 by General Manager , Hotel Management
Dear Guest, thanks for making SpringHill Suites Orlando Convention Center a part of your travel plans. We are delighted to know all went great during your stay and that your service and facilities were to your satisfaction. It was a pleasure hosting you here, and we look forward to welcoming you and your family again soon. Oksana Dolfi, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

International Drive shopping

Posted Sep 10, 2017
The staff was great and nice location in between outlets, disney, and universal. I can't wait to stay there again! The rooms were clean and hotel was sharp!
Comment from Hotel Management
Sep 11, 2017 by General Manager , Hotel Management
Dear Guest, thanks for choosing to stay at SpringHill Suites Orlando Convention Center. We are glad to know our location was ideal for your needs and that you were satisfied with all our offerings. It was a pleasure hosting you, and we look forward to welcoming you back soon. Oksana Dolfi, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Perfect location, price, and staff.

Posted Sep 7, 2017
Pros: What was not to like. Wonderful staff: very helpful and friendly. Hope to see Anthony next time I visit.
Cons: A TV guide would be nice.
Location: Orlando Eye in walking distance. Outlet Mall 5 min away. Universal and Volcano Bay close by.
Staff could not be nicer or more helpful. Breakfast buffet and dining area were excellent. We had a room with 2 queen beds, 2 TVs, and a large sofa/sitting area. The bedding was great and the pillows are wonderful as well. The only complaint I could have is I wish there had been a TV guide. It is within walking distance to the Orlando Eye and just 5 minutes from the Outlet Mall on International. I definitely would stay there again.
Comment from Hotel Management
Sep 7, 2017 by General Manager , Hotel Management
Dear Kathy, thank you for posting your nice review of SpringHill Suites Orlando Convention Center. It’s a pleasure knowing you liked all the aspects of your visit, especially our excellent service and your well-appointed room. We can’t wait to welcome you back soon. Oksana Dolfi, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and very clean

Posted Sep 5, 2017
Its clean and confortable but our air conditioning dosent work good. We report that but never resolve the problem the room is very hot
Comment from Hotel Management
Sep 6, 2017 by General Manager, Hotel Management
Dear Guest, thank you for visiting the SpringHill Suites Orlando Convention Center and for your review. We are delighted you had an overall comfortable stay and loved our spotless property. But, we regret the inconvenience you had with HVAC unit. I have shared your comments with the maintenance team so that they can fix the issue immediately. We hope you will choose us again the next time so we can provide a much better stay. Oksana Dolfi, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando

Posted Aug 29, 2017
My experience was great, my family and I had a great time the staff was great the breakfast was great. The hotel location was awesome. We came in contact with a lot of different activities for the family, great food choices and much more
Comment from Hotel Management
Aug 29, 2017 by General Manager, Hotel Management
Dear Guest, thank you for choosing to stay at SpringHill Suites Orlando Convention Center. We are delighted to know our location was convenient for your needs and that you and your family were impressed with the exceptional service provided by our staff. I will be sure to share your compliments with my entire team for a job well done! It was a pleasure hosting you, and we look forward to welcoming you all back soon! Oksana Dolfi, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Quetzaltenango, Guatemala

great stay

Posted Aug 27, 2017
Nice hotel, close to universal resort; Rooms spacious and comfortable, staff very friendly, especially in the dining room, very good breakfast (included) and free parking
Comment from Hotel Management
Aug 27, 2017 by General Manager, Hotel Management
Dear Rolando, thank you for sharing your wonderful experience at SpringHill Suites Orlando Convention Center. We are glad to read our outstanding hospitality and your well-appointed room helped make your stay a memorable one. We appreciate you highlighting the key features of our property and hope to be your first choice every time you visit our area. Oksana Dolfi, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Manitoba

Excellent Customer Service!

Posted Aug 27, 2017
Cons: The lighting in our room could be improved. The main room could use some more lighting.
The staff makes this hotel worth the stay. Every single person that I talked to on the phone or in person was pleasant, friendly and eager to help us. This was very much appreciated after long delays and stays in several different airports. The manager was especially nice and caring and took the time to make sure all our needs were met.
Comment from Hotel Management
Aug 27, 2017 by General Manager, Hotel Management
Dear Guest, thank you for choosing SpringHill Suites Orlando Convention Center and for your review. We are glad to read you enjoyed your time with us and that our outstanding hospitality made it even more memorable. I will be sure to share your compliments with the entire team for a job well done. We appreciate your suggestion and hope to be your hotel of choice every time you visit our area. Oksana Dolfi, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale, FL

Nice hotel close to restaurants

Posted Aug 26, 2017
Employees made you feel welcomed at this hotel. Excellent location, close to lots of restaurants, shopping & attractions.
Comment from Hotel Management
Aug 27, 2017 by General Manager, Hotel Management
Dear Shanky, thank you for your stay at the SpringHill Suites Orlando Convention Center. We are delighted that you enjoyed our courteous service and the location which was convenient for your needs. Thanks again for the review, and we look forward to welcoming you back soon. Oksana Dolfi, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

close to seaworld

Posted Aug 23, 2017
The staff friendly, breakfast was good, the room comfortable but wasn't clean enough!
Comment from Hotel Management
Aug 24, 2017 by General Manager, Hotel Management
Dear Guest, thank you for posting your nice review of the SpringHill Suites Orlando Convention Center. We are glad to know that you loved our well-behaved staff and the variety of hot and cold items on the breakfast buffet. I am sorry for the oversight of our housekeeping staff. It was a pleasure having you as our guest, and we hope to see you again soon. Oksana Dolfi, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad & Tobago

You don't need more!

Posted Aug 20, 2017
Spacious rooms with all amenities, great location, many restaurants in walking distance, safe, free parking.
Comment from Hotel Management
Aug 20, 2017 by General Manager , Hotel Management
Dear Markus, thank you for taking the time to post your nice feedback about the SpringHill Suites Orlando Convention Center. We are glad to know you liked your well-appointed suite and that our proximity to various attractions worked well for you. We hope to be your hotel of choice whenever you are back in this area. Oksana Dolfi, General Manager