Ratings based on 224 Verified Reviews

2.3 out of 5
33% of guests recommend
2.3 Room cleanliness
2.7 Service & staff
2.4 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Chicago

Room full of roaches. Hotel is filthy

Posted Oct 3, 2017
There were roaches, plenty of roaches in the room. I had no luck asking for a different room. I have to go to the mearest store and buy a can of anti roach Raid amd cleaning supplies. Roaches in the kitchenette, on the walls, floors, bathroom,etc. I woke up one night because of a roach landee on my face. This place should be closed because of all the health violations. I even found on the stairs a siringe that was used by someone to get high. Plenty of people on high on drugs, some of them in the hallways. It is a filthy, roach infested, hell whole.
2 out of 5
by A verified traveler from Cape Coral

NO DOGS DESPITE HURRICANE IRMA

Posted Sep 13, 2017
Pros: Reception did refund us, but could have been more helpful in suggesting something nearby for people with pets
Cons: change policy to provide help to all travelers even with pets in statewide emergency
We were made to feel so uncomfortable by reception that we never went into the room after checking in because we were evacuating with our 15 year old Chihuahua who weighs 5 pounds. Goggled another hotel who said they would hold their last room for us if we rushed over as pet friendly. We were given a refund and left even though we were exhausted from driving for hours. We really had no place to go and were made to feel seriously unwelcome. We are not youngsters and were seriously stressed by the incident which was just the "icing on the cake" after days of preparing for a hurricane and then being ordered to evacuate in just hours. Hotel needs to reconsider their policy during serious emergence like a category 5 hurricane. Needless to say, we would never go back under any conditions. Could only rate comfort and cleanliness of reception as never went into the room we had been given.
2 out of 5
by A verified traveler from tampa

It's not for me

Posted Sep 4, 2017
Just not for mejust not a place I will reserve again it was just OK
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 9, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from orlando fl

Posted Jul 2, 2017
Everything was good I like it I would stay there again
4 out of 5
by Ashley

It's what you pay for

Posted May 29, 2017 on Hotels
It's great for what you paid for. If you don't want to fork out a bunch for a hotel then this works great. Only complaint I had was the tv didn't work and I kept finding long pieces of hair everywhere. But for a place to just shower and sleep while in Orlando it was fine. The staff were friendly and were seeing someone out to fix the t.v. the next day.
1 out of 5
by sankaragopal

Posted Apr 19, 2017 on Hotels
Very Noisy - fridge/Airconditioner. Unable to sleep.
1 out of 5
by A verified traveler

Posted Mar 20, 2017
Cigarette odor in room at impossible levels. TV did not work. Refrigerator next to bed made noises all the time. Kids in scooters allowed in hallways. Prostitutes in the area.
1 out of 5
by A verified traveler

Roaches and trash

Posted Mar 18, 2017
Rented three rooms for a family trip. The smell of bleach was horendous. On top of it all there was roaches dead and alive even in the shower. Dirty bed sheets trash everywhere. Was told i would get a refund and recieved nothing. Will never stay here again. Expedia should be ashamed to even have them.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 1, 2017 on Hotels