Ratings based on 239 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
76% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Wolcott, NY

Very good value

Posted Apr 14, 2016
Great value...basic accommodations but, clean, quiet and friendly innkeeper made for a good one night stay.
Comment from Hotel Management
Apr 20, 2016 by Jay, Hotel Management
Thank you for staying with us. Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area!
4 out of 5
by Richard J from Wakefield, MA

Nice Place

Posted Mar 21, 2016 on Hotels
The Swiss Chalet is not your top of the line place to stay, but it is a very good place to stay & sleep. When I go, I just look for a place to sleep, not hang around in, so this is perfect. On my last stay, I was supposed to stay 3 nights, but had to leave after 1 night due to illness. Not expecting anything, I asked if they could credit my 3rd night, and without hesitation they did. So yes, overall, I would recommend Swiss Chalet anytime.
Comment from Hotel Management
Jun 11, 2016 by Jay, Hotel Management
Thank you for staying with us. Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area!
2 out of 5
by A verified traveler

Billing Game

Posted Mar 7, 2016
Pros: Good location, large room
Cons: A little worn and some cleaning details were missed
Location: Lots of skiing and Storyland nearby
The room and experience was about what you would expect. However, when I booked the room on Expedia I thought four of us were coming so I was told it would be an extra $30. A little strange but OK, I figured we may use more towels, sheets, etc. Two members of my party had to cancel and when I showed up I was told I still had to pay the extra amount, even though I had the same room I could have booked at the regular rate and there were only of two of us. I was told the reason was that I had reserved it with four people and they had to pay the commission to Expedia based on that higher rate. Seems like a bogus reason to me, and I would have happily paid them the amount they pay on that increment to Expedia in commission.
Comment from Hotel Management
Mar 15, 2016 by Jay, Hotel Management
Sorry...If you bring extra person you have to pay..Thank you for staying with us. Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area!
4 out of 5
by A verified traveler

Posted Feb 29, 2016
Room was very large, clean, and comfortable. Good view as well. Second time I have stayed here and it's met or exceeded expectations each time. Great value for the money.
Comment from Hotel Management
Mar 15, 2016 by Jay, Hotel Management
Thank you for staying with us. Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area!
4 out of 5
by A verified traveler from MA

very nice

Posted Feb 29, 2016
The Hotel was nice. The staff was pleasant and helpful. Room was very clean and comfortable. The complementary breakfast was good. The heat was a little tricky. Overall very nice
Comment from Hotel Management
Mar 15, 2016 by Jay, Hotel Management
Thank you for staying with us. Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area!
2 out of 5
by A verified traveler

Posted Feb 23, 2016 on Hotels
Comment from Hotel Management
May 21, 2016 by Jay, Hotel Management
Thank you for staying with us. Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area!
4 out of 5
by A verified traveler

Posted Feb 17, 2016
Met our expectations was happy with stay. Room was large enough for our stay
Comment from Hotel Management
Mar 15, 2016 by Jay, Hotel Management
Thank you for staying with us. Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area!
3 out of 5
by Greta

Posted Feb 9, 2016 on Hotels
Comment from Hotel Management
May 21, 2016 by Jay, Hotel Management
Thank you for staying with us. Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area!
2 out of 5
by A verified traveler

Very basic accommodations

Posted Jan 6, 2016
pluses - location is great - front desk staff very nice and helpful - but it is basically a low end motel - indifferent housekeeping - very noisy heater in the room - styrofoam pillows - should have spent a little more for something much nicer
Comment from Hotel Management
Jan 18, 2016 by jay, Hotel Management
Thank you for staying with us. Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area!
5 out of 5
by A verified traveler from L

Adorable Inn

Posted Dec 18, 2015
Everything was perfect for our short stay. Free breakfast was simple but delicious, the rooms are slightly outdated but clean and the staff was very friendly and helpful.
Comment from Hotel Management
Jan 18, 2016 by Jay, Hotel Management
Thank you for staying with us. Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area!