Needs an unattended children policy.
Posted May 9, 2016 on Hotels
Hotel is close to restaurants and a movie theater. There were wild kids running all over the hotel, in and out of breakfast area, up and down the halls, making a mess, without any adults around. It would have been nice for staff to say something to them, this happened all three days. Shuttle took over an hour to pick us up after we were told 30 minutes. Hotel is clean, free Wi-Fi and breakfast.
Comment from Hotel Management
by Brett, Hotel Management
Thank your for taking the time to leave us your feedback. I would like to apologize for the issues you experienced, and appreciate you bringing these matters to our attention. I will share your comments with our staff in hopes of alleviating these issues in the future. Thank you for staying us, and we do hope you will stay with us again in the future.
All the best,
Assistant General Manager