Ratings based on 344 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from St Paul MN

Small hotel perfect for quick stay

Posted Jul 15, 2017
Staff was great, hotel was very clean! Only problems we ran into were that our microwave was completely broken and the toilet would not flush. After telling the front desk they offered to bring up a new microwave and try to fix the toilet. We were only there for 2 nights so nothing was fixed in the time we were there.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice location

Posted Jun 6, 2017
Pros: Dining close by.
Cons: Fix the Air Conditioner so its not so noisy.
Location: Minneapolis and Saint Paul are not far.
The room is a bit small, but comfortable. The Air conditioner kept cycling on and off perpetually making it difficult to sleep as it was right next to the bed and quite loud. Our initial room smelled like smoke, but the front desk took care of it right away and apologized profusely.
Comment from Hotel Management
Jun 16, 2017 by Don, Hotel Management
Thank you for your review. We do appreciate it. I am sorry that the air conditioner did not allow a great nights sleep. We have had some very hot days, and the units are running constantly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Nice clean hotel

Posted May 27, 2017
Pros: The overall cleanliness and the excellent breakfast.
Cons: The sign out front could be made more noticeable.
Location: Nice gas station across the street and eating establishments nearby.
The staff was excellent with their customer service and knowledge and ability to assist with any questions my wife and I had.
Comment from Hotel Management
Jun 16, 2017 by Don, Hotel Management
What a great review. Thank you very much. I am glad that you had a pleasant stay. Thanks for the compliments to the staff. It is appreciated.
4 out of 5
Recommended
for Couples
by A verified traveler from Chicago

Not too far from St Paul

Posted May 23, 2017
Enjoyed my stay and would certainly recommend this hotel. Only hiccup was while checking in we were told that the type of room we booked was not available. We insisted on a similar room and they found one for us.
Comment from Hotel Management
Jun 16, 2017 by Don, Hotel Management
Thank you very much for your review. We are glad that you enjoyed your stay. I hope in the future that you confirm your room type prior. When reservations are made on line, we are very limited in being able to change them. Please feel free to call the hotel directly. You will be assured of your room type.
5 out of 5
by elizabeth

Posted Apr 20, 2017 on Hotels
Room was very clean, bed was very comfortable and the lady that checked me in was very nice and very polite and helped me with directions when asked if she knew where something was at and located at, she got me the address.
Comment from Hotel Management
May 15, 2017 by Don, Hotel Management
We are very happy that you had a pleasant stay at our hotel.. Please visit us again when you are in Inver Grove Heights, MN. We appreciate your business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2017
Everything was perfect. The breakfast was good. The check in and checking out was quick. I have nothing negative to say about it.
Comment from Hotel Management
Apr 11, 2017 by Don, Hotel Management
Well, thank you very much for your great review. I am glad that you had a great stay at the Microtel. Please visit us again when you are in the area.
5 out of 5
by Dale

Posted Apr 3, 2017 on Hotels
Check in was fast. Help was very nice and polite.
Comment from Hotel Management
Apr 5, 2017 by Don, Hotel Management
Thank you very much for your review. It is appreciated. I am glad everything went well for your visit.
5 out of 5
by Melissa

Very satisfied

Posted Mar 31, 2017 on Hotels
The hotel had everything I needed for a one-night stay. The room was clean, comfortable bed and temperature, and a good breakfast. There are restaurants within walking distance and a movie theater.
Comment from Hotel Management
Apr 6, 2017 by Don, Hotel Management
We are very happy that we were able to meet your needs and that you had a pleasant stay. Please visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Mar 21, 2017
Pros: Clean... biscuits and gravy were a nice addition to the common continental breakfast!
Location: We were on our way to the RiverCentre in St. Paul it was only a 15 minute drive which was great!
We didn't stay long, it was just a stop over for us. But from check in to check out everything was excellent!
Comment from Hotel Management
Mar 28, 2017 by Microtel Manager, Hotel Management
We are very happy that you had a pleasant experience at the Microtel. Many guests coming to the Excel for concerts and hockey games and other events find the Microtel to be very convenient. I am glad that you had a great time.
2 out of 5
by A verified traveler from nebraska

Cool

Posted Mar 16, 2017
Couldn't get heat from the heater at night time and bed was very hard to sleep in
Comment from Hotel Management
Apr 5, 2017 by Microtel Manager, Hotel Management
We are so sorry that you did not get a good nights sleep. I hope you contacted the front desk. Usually we are able to remedy these issues.