Ratings based on 594 Verified Reviews

4.0 out of 5
78% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted Jun 2, 2017
Staff were friendly and most helpful. The room was modern and clean.
Comment from Hotel Management
Jun 6, 2017 by Margaret , Hotel Management
Dear Chrissy, Thank you for your feedback, I am pleased to hear that you enjoyed your stay with us, and hope to welcome you back with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Canterbury

Great value

Posted May 27, 2017
Pros: location and price
Location: Motor cycle mecca is awesome, great cafe there also
Great value, very central, fantastic breakfast too.
Comment from Hotel Management
May 29, 2017 by Margaret , Hotel Management
Dear Suzanne, Thank you for your feedback, I am pleased to hear that you enjoyed your stay with us, and were able to make the time to check out our local attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ad

Central location

Posted May 26, 2017
Comfortable and handy location. Only strange experience was on checking in when the reception staff seemed surprised to see us.
Comment from Hotel Management
May 29, 2017 by Margaret , Hotel Management
Dear Sally, Thank you for your feedback, I am pleased to hear that you enjoyed your stay with us. Yes I am sorry it does seem strange that our staff were surprised to see you.
1 out of 5
by A verified traveler

Avoid this place

Posted May 22, 2017
Pros: Nothing
Cons: Everything
Smallest queen room ever experienced for a very inflated price.
Comment from Hotel Management
May 26, 2017 by Margaret , Hotel Management
Thank you for your feedback, I am sorry to hear that you did not enjoy your stay with us, and our hotel did not meet your needs.
4 out of 5
Recommended
for Everyone
by A verified traveler from Whangarei, New Zealand

Everything you need, nothing you don't

Posted May 18, 2017
Pros: The bathroom included makeup remover pads along with the usual shampoo and soap, which was a pleasant surprise considering I had forgotten pack it.
Location: Located right in the middle of town, so close to restruants and bars.
The IBIS was right in the middle of town, so made exploring the city an easy walk. The room had everything we needed, and was clean and tidy, as well as quiet. Plus staff were friendly. This is a great hotel for someone on a budget but still wanting to feel comfortable.
Comment from Hotel Management
May 26, 2017 by Margaret , Hotel Management
Dear Rachael, Thank you for your feedback, I am pleased to hear that you enjoyed your stay with us, and were happy with our friendly staff and central location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable overnight stay.

Posted May 12, 2017
Small but clean and comfortable room. Breakfast was included.
Comment from Hotel Management
May 26, 2017 by Margaret , Hotel Management
Thank you for your feedback, I am pleased to hear that you enjoyed your stay with us, and were able to take advantage of our complimentary continental breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveler from Te Anau

Nice hotel close to CBD , shops

Posted May 3, 2017
Pros: Clean basic hotel
Cons: Double glazing would help as we could hear what appeared to be trucks working during the night.
Close to CBD, shops, theatre, Motorcycle Mecca, restaurants.
Comment from Hotel Management
May 26, 2017 by Margaret , Hotel Management
Dear R and K, Thank you for your feedback, I am pleased to hear that you enjoyed you stay with us and our central location.
5 out of 5
Recommended
for Everyone
by A verified traveler

all facilities , shops, movies restaurants nearby

Posted May 2, 2017
Pros: modern appearance and decoration
Cons: Nothing wrong but the instructions for an emergency exit had rubbed off the door.
Location: The motor cycle collection and restaurant is a few steps away and one is in the middle of town
we really enjoyed our stay and will return soon The breakfast included was a bonus.
Comment from Hotel Management
May 26, 2017 by Margaret , Hotel Management
Thank you for your feedback, I am pleased to hear that you enjoyed your stay with us. We are in the process of re doing the emergency instructions on the back of our room doors.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable and friendly staffs....

Posted May 2, 2017
The hotel is so handy to everything.... Shops,banks,clubs etc....for me, the hotel was so close to my work where I work for 1week and back to Palmerston North where I live.... I will always stay at "ibis style" when ever I go to Invercargill for work...
Comment from Hotel Management
May 26, 2017 by Margaret, Hotel Management
Thank you for your feedback, I am pleased to hear that you enjoy staying with us when you are down this way for work.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dunedin

Pleasing Break

Posted Apr 29, 2017
Pros: Location. Inclusive adequate Continental breakfast. Great service, pleasant staff. Recommended
Cons: Boiled eggs with the breakfast as an option.
Excellent location of hotel in middle of the town. Required amenities all within walking distance. Would come again.
Comment from Hotel Management
May 31, 2017 by Margaret , Hotel Management
Dear Roly, Thank you for your feedback, I am pleased to hear that you enjoyed your stay with us.